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INFINITI Of Orland Park - Service Center

Orland Park, IL

4.6
670 Reviews

670 Reviews of INFINITI Of Orland Park - Service Center

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August 02, 2023

Good staff experience. No wait for appointment after arrival at service receiving. Pretty pricey for an oil change 64.95 whew! More

by CFARNES56
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Service writer
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Aug 04, 2023 -

INFINITI Of Orland Park responded

CFARNES56, Thank you for taking time to leave us feedback regarding your recent visit with our service department. Please feel free to reach us anytime in the future if we can assist. Best Wishes, INFINITI Of Orland Park

August 02, 2023

Great service! Great customer service. I will most definitely return for future services. Thank you! More

by Tatenesha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Aug 04, 2023 -

INFINITI Of Orland Park responded

Tatenesha, We appreciate your positive review about your recent experience with us and we do hope we can be of assistance in the future. Best Wishes, INFINITI Of Orland Park

July 31, 2023

Great service once again at Infiniti of Orland! Routine maintenance without the pressure to have "extra" services performed. I like the non-pressure repairs! More

by John B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Report | Print
Aug 04, 2023 -

INFINITI Of Orland Park responded

John B., thank you for taking the time to leave a review for us at Infiniti Of Orland Park. We're happy we could meet your expectations! Best Wishes, INFINITI Of Orland Park

July 31, 2023

Great service once again at Infiniti of Orland! Routine maintenance without the pressure to have "extra" services performed. I like the non-pressure repairs! More

by John B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Report | Print
Aug 04, 2023 -

INFINITI Of Orland Park responded

John B., thank you for taking the time to leave a review for us at Infiniti Of Orland Park. We're happy we could meet your expectations! Best Wishes, INFINITI Of Orland Park

July 30, 2023

Work was completed in a timely manner. I was made aware of needed repairs and cost.. ervice department rep. has outstanding customer service stills. More

by DEBORAH_LANIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department rep. has outstanding customer service stills.
Report | Print
Aug 04, 2023 -

INFINITI Of Orland Park responded

DEBORAH_LANIER, we are very happy we could provide you with a positive experience! Until the next time we meet, take care! Best Wishes, INFINITI Of Orland Park

July 29, 2023

Very good service . She took good care of my car. Explaining everything in detail . Good More

by JEDDY1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lotoya Tenton
Report | Print
Aug 04, 2023 -

INFINITI Of Orland Park responded

JEDDY1956, thank you for sharing your positive experience! We look forward to assisting you again in the future! Best Wishes, INFINITI Of Orland Park

July 28, 2023

My bad experience deals with service I was lied to, and ignored. The main concerns I had was not a priority so I was ignored. I can’t trust service… More

by DISTINGUISHED682
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ronnie Robles
Report | Print
July 28, 2023

The host that led me into the waiting area was courteous and friendly. The waiting area was clean. Staff was friendly. More

by DAISYHENTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Jul 28, 2023 -

INFINITI Of Orland Park responded

Daisyhenton, Thank you for taking time to leave us a review regarding your recent service visit. We appreciate your kind words and look forward to assisting you again in the future! Best Wishes, INFINITI Of Orland Park

July 27, 2023

Michael Cescato was very helpful and courteous. Kept me informed as to what was going to be done to my vehicle. More

by hsmith43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Cescato
Report | Print
Jul 28, 2023 -

INFINITI Of Orland Park responded

Hsmith43, we appreciate your feed back about our service advisor, Michael Cescato and your recent visit. We look forward to working with you again in the future. Best Wishes, INFINITI Of Orland Park

July 27, 2023

A tech while rotating my tires from a previous visit forgot to return the “unlocking” bolt to my glove box. It discovered when a flat tire and no means to repair my tire. Emperor auto ( close to my ho More

by RFNARBONE
Recommend Dealer
Yes
Employees Worked With
Service dept, the women who sat at the desk in the dept. she professional, kind
Report | Print
Jul 28, 2023 -

INFINITI Of Orland Park responded

RFNARBONE, Thank you for taking time to let us know about your recent service experience with us. Please feel free to reach us anytime in the future if we can assist with your vehicle needs. Best Wishes, INFINITI Of Orland Park

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