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INFINITI Of Orland Park - Service Center

Orland Park, IL

4.6
695 Reviews

695 Reviews of INFINITI Of Orland Park - Service Center

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July 26, 2023

My experience was great. My way time was short. Great job. That always keeps me coming back More

by NICOLEMCNEAL99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Pullen
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Jul 28, 2023 -

INFINITI Of Orland Park responded

Nicolemcneal99, We appreciate your consistent business and look forward to seeing you again in the future! Best Wishes, INFINITI Of Orland Park

July 26, 2023

Appreciate the work not the wait time. , I waited a very long time for my work to be completed. Work is well done. More

by TYAVETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Jul 28, 2023 -

INFINITI Of Orland Park responded

Tyavette, Thank you for taking time to leave feedback about your recent service visit. We hope to get you in and out faster on your next visit. Best Wishes, INFINITI Of Orland Park

July 25, 2023

My problem was not resolved. The service department shaved the rusted rotors on my instead of replacing them. I still hear a scrubbing sound and a rattling noise under the hood. More

by korinne04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Bugajski, JP Pullen, Moe Rashid
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July 25, 2023

Representative went above and beyond our expectations! I appreciate the constant check ins, & offering to wash & vacuum. We’ve never had anyone do that for us at this dealership. Thx!!! More

by esmejr2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elliott Torne
Report | Print
Jul 28, 2023 -

INFINITI Of Orland Park responded

Esmejr2, We are so happy to hear you have such a great experience with us! We look forward to working with you again in the future. Best Wishes, INFINITI Of Orland Park

July 25, 2023

Toya took care of me immediately upon arrival ! She very professional , energetic and had the absolute best smile! Outstanding customer service More

by Cfirstlady03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toya
Report | Print
Jul 28, 2023 -

INFINITI Of Orland Park responded

Cfirstlady03, We strive for the best service and so glad Toya was able to provide that for you! She is a wonderful teammate and we are so lucky to have her! Have a great day! Best Wishes, INFINITI Of Orland Park

July 25, 2023

Great service, friendly staff. Very easy to schedule service. Excellent communication, thanks for great service! More

by ENDE95
Recommend Dealer
Yes
Employees Worked With
Justin
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Jul 28, 2023 -

INFINITI Of Orland Park responded

Ende95, Thank you! Thank you for taking time out of your day to leave us a great review about your recent service visit with us! We look forward to working with you again in the future. Best Wishes, INFINITI Of Orland Park

July 24, 2023

Excellent service! Best department around! Will always buy here! Give them a try! I’m very please! More

by MAUREENKARUNTZOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Bugajski, Mimi Nofal, Dan Schedler
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Jul 28, 2023 -

INFINITI Of Orland Park responded

Maureenkaruntzos, THANK YOU! Thank you so much for leaving a great review. We appreciate it and your business! We look forward to seeing you again soon. Best Wishes, INFINITI Of Orland Park

July 23, 2023

Very attentive to my needs, friendly encounter with the service and they cleaned my vehicle More

by ERIC_SATTERWHITE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Pullen
Report | Print
Jul 28, 2023 -

INFINITI Of Orland Park responded

Eric_Satterwhite, So glad to hear you had a great experience with us! We strive for 100% Satisfaction! We look forward to working with you again soon. Best Wishes, INFINITI Of Orland Park

July 22, 2023

I have been serviced by this dealership for the past 26 years… in spite of the changes in staffing… the service remains good ~ More

by LEONRPERRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Customer service
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Jul 28, 2023 -

INFINITI Of Orland Park responded

Leonrperry, Thank you for taking time to leave us a review about your recent service visit. Your business is important to us and we look forward to seeing you again soon. Best Wishes, INFINITI Of Orland Park

July 22, 2023

Contacted Justin in the Service Dept. and told him what day I was available. He found an appointment for me for that day. When I arrived he was ready for me and told me it would be about More

by PRAYERWARRIORSBROTHERFELIX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Sese - 5 Stars!!!!!
Report | Print
Jul 28, 2023 -

INFINITI Of Orland Park responded

PRAYERWARRIORBROTHERFELIX, your feedback is much appreciated! So glad your service visit with us was a great one! We look forward to working with you again in the future. Best Wishes, INFINITI Of Orland Park

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