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INFINITI Of Orland Park - Service Center

Orland Park, IL

4.6
721 Reviews

721 Reviews of INFINITI Of Orland Park - Service Center

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July 27, 2023

A tech while rotating my tires from a previous visit forgot to return the “unlocking” bolt to my glove box. It discovered when a flat tire and no means to repair my tire. Emperor auto ( close to my ho More

by RFNARBONE
Recommend Dealer
Yes
Employees Worked With
Service dept, the women who sat at the desk in the dept. she professional, kind
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Jul 28, 2023 -

INFINITI Of Orland Park responded

RFNARBONE, Thank you for taking time to let us know about your recent service experience with us. Please feel free to reach us anytime in the future if we can assist with your vehicle needs. Best Wishes, INFINITI Of Orland Park

July 27, 2023

Once again, great service at Infiniti in Orland Park! They get me in and out in a timely manner and advise me of upcoming maintenance recommendations. 5 star! More

by JANET.DILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept.
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Jul 28, 2023 -

INFINITI Of Orland Park responded

Janet.Dill, Thank you for taking time to leave us a great review about your recent service visit! We appreciate your business and look forward to working with you again in the future. Best Wishes, INFINITI Of Orland Park

July 27, 2023

Very good time and service the seller person was very polite and got the job done in a timely manner More

by NANCYPORTERXYZ77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Huff
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Jul 28, 2023 -

INFINITI Of Orland Park responded

NancyPorterxyx77, We are very happy to have provided you such a great experience! Please feel free to reach us at anytime if we can further assist. Best Wishes, INFINITI Of Orland Park

July 27, 2023

Service Technician was very knowledgeable and courteous. Kept me updated on how much longer it will be before they are finished with the work. More

by DENYMARJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cashier
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Jul 28, 2023 -

INFINITI Of Orland Park responded

Denymarj, Thank you for taking time to leave us a review about your recent service visit. We appreciate your feedback and look forward to seeing you again! Best Wishes, INFINITI Of Orland Park

July 27, 2023

The agent was thoughtful, kind and helpful. I was able to get a ride to work and back. I like that my car was clean. More

by bdaot3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The lady's name slips my mind.
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Jul 28, 2023 -

INFINITI Of Orland Park responded

Bdaot3, Thank you for taking time to leave us a review about your recent service visit. We appreciate you feedback and look forward to working with you again. Best Wishes, INFINITI Of Orland Park

July 26, 2023

Covers all questions & concerns regarding vehicle being purchased. Easy to do business with and conveniently located. More

by luplyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Pullen, Moe Rashid
Report | Print
Jul 28, 2023 -

INFINITI Of Orland Park responded

Luplyn, Thank you for taking time to leave us feedback about your recent visit! We look forward to seeing you again in the future! Best Wishes, INFINITI Of Orland Park

July 26, 2023

My experience was great. My way time was short. Great job. That always keeps me coming back More

by NICOLEMCNEAL99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Pullen
Report | Print
Jul 28, 2023 -

INFINITI Of Orland Park responded

Nicolemcneal99, We appreciate your consistent business and look forward to seeing you again in the future! Best Wishes, INFINITI Of Orland Park

July 26, 2023

Appreciate the work not the wait time. , I waited a very long time for my work to be completed. Work is well done. More

by TYAVETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Jul 28, 2023 -

INFINITI Of Orland Park responded

Tyavette, Thank you for taking time to leave feedback about your recent service visit. We hope to get you in and out faster on your next visit. Best Wishes, INFINITI Of Orland Park

July 25, 2023

My problem was not resolved. The service department shaved the rusted rotors on my instead of replacing them. I still hear a scrubbing sound and a rattling noise under the hood. More

by korinne04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Bugajski, JP Pullen, Moe Rashid
Report | Print
July 25, 2023

Great service, friendly staff. Very easy to schedule service. Excellent communication, thanks for great service! More

by ENDE95
Recommend Dealer
Yes
Employees Worked With
Justin
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Jul 28, 2023 -

INFINITI Of Orland Park responded

Ende95, Thank you! Thank you for taking time out of your day to leave us a great review about your recent service visit with us! We look forward to working with you again in the future. Best Wishes, INFINITI Of Orland Park

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