INFINITI West Chester

Great experience every time! This is my second vehicle purchase from this dealership and it was because of my initial experience that I went back and I didn't even buy an Infiniti This is my second vehicle purchase from this dealership and it was because of my initial experience that I went back and I didn't even buy an Infiniti this time :) The staff is very professional and very pleasant. Some of the staff are even downright hilarious and make your car buying experience very enjoyable. Every option is made available to you but there is no pressure. They also operate in full disclosure of the vehicle you are purchasing which is a rare find these days! Check them out.,..you won't be disappointed. More

Great service Great experience with this dealer Paul Gibson did a great job with me and my wife. Considering that Paul is relatively new he expedited a good workin Great experience with this dealer Paul Gibson did a great job with me and my wife. Considering that Paul is relatively new he expedited a good working knowledge also Myke at this dealer did a great job as well I highly recommend you contact these guys. More

Thank you, Paul Gibson and all Infiniti staff This by far has been the best experience I have had buying a new car. Everyone was friendly and patient, yet quick, organized, and results oriented. This by far has been the best experience I have had buying a new car. Everyone was friendly and patient, yet quick, organized, and results oriented. I decided to come to Infiniti of West Chester after a brief phone conversation with Paul, who was patient, kind, and understanding. I will definitely recommend Paul Gibson and the team there to all my friends and family. Thanks again for the great experience. More

Best New Car Experience - Thank you Burton. Over the years my wife and I have bought a significant number of cars(more than most people) from various dealerships. This time my wife was looking Over the years my wife and I have bought a significant number of cars(more than most people) from various dealerships. This time my wife was looking to trade her cars for a QX60 and Burton Jensen made this experience the best by far. We went in with a difficult transaction(two trades, both with remaining lease payments) with very specific demands. We visited several other dealerships and we were consistently told it was "in our best interest" to wait until the leases were up on our two trades. Burton took the time to understand our reasoning for trading the two vehicles and what we were trying to accomplish. At the end of the day my wife wanted too much car for too little payment. We thought any deal was dead because our expectations were too high. Burton and the finance team made one last ditch effort, this last ditch effort meant give and take on both sides. This give and take convinced us to close the deal and accept that we got the car we wanted for a reasonable price and both sides were able to benefit from the transaction. As soon as Burton can find a way to get me out of my car and into a Q50s you can bet we will be closing that deal as well. More

New Vehicle Purchase Researched dealers and visited lots of several Infiniti dealers before deciding to give Infiniti of West Chester a try based on some positive review Researched dealers and visited lots of several Infiniti dealers before deciding to give Infiniti of West Chester a try based on some positive reviews We stopped in late on a Saturday and the sales person and staff spent several hours with us, staying beyond closing time to show us vehicles and find the right one for us. Paul Gibson and the rest of the staff were polite and courteous and Paul was very knowledgeable, helpful and patient helping us find the correct vehicle. It was also very low pressure. We thought about it over the weekend and made the purchase on Monday. When we initially thought about the new car purchase we had planned to shop around after visiting the dealer but were so pleased with the dealership we moved forward on the sale.Sales, financing and delivery went very smooth and car was ready when promised. Good follow-up by Paul after the sale as well. Overall a very pleasant experience and I would highly recommend Infiniti of West Chester. More

Thank you, Burton Jensen! Patient, friendly, kind, knowledgeable... The list could go on and on to describe our sales rep, Burton Jensen!! This was a first car purchase for my Patient, friendly, kind, knowledgeable... The list could go on and on to describe our sales rep, Burton Jensen!! This was a first car purchase for my son and Burton was so patient with us as we were weighing out the pros and cons of the many choices available to us at Infiniti of West Chester. By the end of our visit, my son and I considered Burton a friend. He always kept our best interests in mind, took the time to get to know us, and matched us up with the perfect vehicle for my son! Thank you, Burton, for making what could have been a stressful situation a fun first experience for my son! More

Burton Jensen- A must to work with! My Husband and I had a great experience with the entire team at Infiniti of West Chester, but especially with our sales rep Burton Jensen. He is a cl My Husband and I had a great experience with the entire team at Infiniti of West Chester, but especially with our sales rep Burton Jensen. He is a class act and a breath of fresh air to work with. He was very knowledge, answered all of our questions at an hour we asked them, he was patient with us when we brought our two kids (age 2 and 4), and never once pressured us to buy. If you are considering an Infiniti please ask for Burton! You will not be disappointed. We ended up with the QX60 and we LOVE it! We have had a few questions post sale and Burton is still answering his phone at all hours! More

Excellent experience! I recently bought my first new car from Infiniti of West Chester and it was a great experience thanks to Burton Jensen. I was very nervous about purc I recently bought my first new car from Infiniti of West Chester and it was a great experience thanks to Burton Jensen. I was very nervous about purchasing a car, given all the variables to consider, but Burton held my hand through the whole process. The other gentlemen at the dealership were equally as helpful and patient (admittedly, I am a bit of a pain in the neck and ask a lot of questions). I love my car! My sister has a BMW and I think the Infiniti has a much nicer interior, and I also find it to be quicker. My next car will by the G50! More

Great experience, great sales person Infiniti of West Chester is a clean, spacious and beautiful showroom and car dealership. They don't just sell luxury cars; they work closely with Ext Infiniti of West Chester is a clean, spacious and beautiful showroom and car dealership. They don't just sell luxury cars; they work closely with Exton Nissan and can show and sell vehicles to fit many budgets. Our salesman was Tim Golonka. He really went the extra mile to help my husband and I find the car that was right for our family. While the price was not bargain-cheap, we felt it was more than fair and we were happy with the vehicle we found. Tim was conscious of our budget and worked with us to get the payments where we wanted them. I would highly recommend Tim and Infiniti of West Chester to other customers in the market for a quality pre-owned car. More

Great Experience My experience was fantastic! From everyone I came in contact with to the Sales consultant and the final purchse signing with the sales manager. The Sa My experience was fantastic! From everyone I came in contact with to the Sales consultant and the final purchse signing with the sales manager. The Sales consultant and Sales manager were over the top good. More