INFINITI of Creve Coeur

I am very disappointed I can no longer excuse the behavior of this staff and technicians as well-intentioned. In October 2018, Scott in the service department sat with me an I can no longer excuse the behavior of this staff and technicians as well-intentioned. In October 2018, Scott in the service department sat with me and told me that the lead technician advised that I make roughly five major repairs, totaling over $2300, to get my service engine light to go off. Fittingly, I based my repair decisions on his seemingly expert advice that I later learned to be false or deeply misleading pretexts. After completing the repairs, the problem still remained. I have contacted the department and left voicemails since November and all efforts have been to no avail. The service engine light is still on, thus, compromising the success of my upcoming inspection. My fears were amplified after taking my car to be diagnosed by another certified technician who questioned the quality of the repairs I received. Plaza Infinite, I have not been compensated, reimbursed for the costly and erroneously repairs, or even received a callback. This is one of the worst examples of customer service I have experienced. More

3rd Infiniti purchase from Plaza I keep returning to Plaza to buy my Infinitis. From sales, to finance, to the service department, I always feel taken care of. I highly recommend Plaz I keep returning to Plaza to buy my Infinitis. From sales, to finance, to the service department, I always feel taken care of. I highly recommend Plaza. More

Friendly, affordable, and Fast approvals We drove 3 1/2 hours from Independence Missouri just because we got a great Deal! Rob and Andrew are like great guards and forwards on the same team i We drove 3 1/2 hours from Independence Missouri just because we got a great Deal! Rob and Andrew are like great guards and forwards on the same team in basketball. Love the new car, and we will definitely buy another car from Plaza Infiniti!!! Thanks to everyone at Plaza! More

Great experience Rob did a great job of selling me the Jeep someone had traded in. He took care of all the paperwork quickly and got me the interest rate i was looking Rob did a great job of selling me the Jeep someone had traded in. He took care of all the paperwork quickly and got me the interest rate i was looking for. Pleasant to work with. More

A great experience Salesman was professional and accommodating. He was very knowledgeable about every aspect of the vehicle. Since there were so many new features and te Salesman was professional and accommodating. He was very knowledgeable about every aspect of the vehicle. Since there were so many new features and technology in this vehicle that was a huge help. Between the salesman and the finance manager me and my wife's experience went smoothly and the car buying experience that much more enjoyable. Will definitely be coming back again. More

Speechless Rob D'Alto takes the guess work out of choosing a car and the process that follows. His attentiveness to the details involved and his knowledge of th Rob D'Alto takes the guess work out of choosing a car and the process that follows. His attentiveness to the details involved and his knowledge of the needs and desires of his customers enables him to help the customer make decisions on what's best for them. All of this and more provides the customer complete assurance and leaves no room for doubt. Finding a sales guy like Rob is rare. His efforts always render me speechless. More

Great salesman , Rob was the best Great experience from the time I walked in till the time I left, Rob was straight forward with me and no pressure,very clean facility, great finance g Great experience from the time I walked in till the time I left, Rob was straight forward with me and no pressure,very clean facility, great finance guy, great smile and very nice receptionist,I recommend this dealership to all, More