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INFINITI of Creve Coeur
Creve Coeur, MO
195 Reviews
aza INFINITI in Creve Coeur, MO, is proud to be an automotive leader in our area. Since opening our doors, Plaza INFINITI has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Plaza INFINITI will get you into the car or truck you choose with professionalism and attention to your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 195 reviews
January 04, 2025
Great customer service. Honest people. No pressure. Someone is always available if help is needed. All questions are answered. Honest people. No pressure. Someone is always available if help is needed. All questions are answered. More
by dottyfischer
Employees Worked With
December 29, 2024
I purchased a pre-owned Infiniti SUV from this dealership, and within a month I had sensors become faulty. I took my vehicle to the service department and was informed that since the sensors were dealership, and within a month I had sensors become faulty. I took my vehicle to the service department and was informed that since the sensors were not faulty at the time of the visit they could not complete repairs or notice any faulty sensors. Weeks pass by and the front sensors became faulty, so I waited to visit the dealership service department again until it was time for an oil change since I was less than 1k miles away from needing the oil change. I revisited this dealership for the 1st Oil Change and mentioned the faulty sensors. I was blamed by the service department for the faulty sensors although I previously told them about the sensors and even took the vehicle for the repairs during the 1st time I noticed the faulty sensor warning appear on the dashboard. So long story short I was billed for labor and diagnostic fees that I shouldn’t have been billed for. In my opinion I feel like the certified warranty is a waste of time if being used at Plaza Infiniti maybe I’ll just have to take an extended drive for any other service work that my vehicle need. More
by Cnk052024
Employees Worked With
December 28, 2024
We chose to have State sales tax added to loan. But they were configured incorrectly. Plaza took over $1,300 more than should have. Then they didn't send the check to me to present to the DMV. So But they were configured incorrectly. Plaza took over $1,300 more than should have. Then they didn't send the check to me to present to the DMV. So we had to go to dealer to get the check and they told us the DMV would reimburse us for the extra Plaza took. When we took the check to DMV to finish the registration, the DMV didn't want to take a check for $4,000 when we only owed $2,700 because we would have to apply to the state for a refund and they didn't recommend it. We called Plaza and they said they would have the check for correct amount and another one to us for the balance. Next day, Friday, we called and gave a 35 minute notice that we were coming. When we arrived only the check to the DMV was ready and they were still trying to print the one to us. Said it would only be 10 minutes. After waiting 35 minutes we told them we were taking our grandchildren to Minifig store in Kirkwood, but please have check ready when we got back. We were gone almost 3 hours and when we got back the check still wasn't ready. I waited 45 more minutes before they brought the check to me. I took grandchlldren to our home and planned to go to DMV... but they were closed by the time I got there and not open until Monday. But I fly out Sunday for a 12 day trip to Paris and England. I wonder if I'll be charged another late fee now. I do NOT recommend Plaza from my experience so far. More
by SMD
Employees Worked With
John Christian
December 15, 2024
My husband and I worked with Anthony Jones and he was Awsome very knowledgeable we will recommend Plaza Infiniti go R dure Awsome very knowledgeable we will recommend Plaza Infiniti go R dure More
by lakeshahenderson2690
December 09, 2024
I recently had the pleasure of working with Plaza Motors Infinity, and I cannot recommend them enough! Zack and Anthony Jones delivered an exceptional level of service that exceeded all my expectatio Motors Infinity, and I cannot recommend them enough! Zack and Anthony Jones delivered an exceptional level of service that exceeded all my expectations. Their professionalism, expertise, and attention to detail are simply unmatched. Zack was incredibly knowledgeable and took the time to explain everything clearly, ensuring I felt confident in every step of the process. Anthony’s skills and efficiency were second to none—his work truly exemplified excellence. The team’s dedication to quality and customer satisfaction is evident in every aspect of their service. They not only resolved my concerns but went above and beyond to ensure everything was done perfectly. If you’re looking for a business that prioritizes integrity, quality, and customer care, Plaza Motors Infinity is the place to go. Zack and Anthony Jones set a new standard of excellence. Thank you for such an outstanding experience! More
by antoinetterbrand
December 08, 2024
Awesome service! ! On time and ready to go! Thanks for a very professional team and excellent service ! On time and ready to go! Thanks for a very professional team and excellent service More
by randystegmann
Employees Worked With
December 06, 2024
The service writer was very knowledgeable but having a 10:00 appointment and not completing the service until 12:00 seems a bit lengthy. 10:00 appointment and not completing the service until 12:00 seems a bit lengthy. More
by georgelang2770
Employees Worked With
