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INFINITI of Creve Coeur

Creve Coeur, MO

4.6
199 Reviews
INFINITI of Creve Coeur is proud to be an automotive leader in our area. Since opening our doors, INFINITI of Creve Coeur has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that INFINITI of Creve Coeur will get you into the car or truck you choose with professionalism and attention to your needs.
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755 N. New Ballas Rd

Creve Coeur, MO

63141

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Showing 199 reviews

August 01, 2024

During COVID service did not go so well. I returned to the dealership this time and the service was very good. The manager was very polite and seemed to want to be of assistance genuinely. I More

by Veronica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ
July 27, 2024

They do a great! !! 😃 job on my car Everytime I set an appointment. My wait is an hour and a half approximately. A good service department, I recommend. More

by virgod593082
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt from service department
July 10, 2024

Megan Morgan lied. Said tire unrepairable needed TWO new tires! NBT repaired tire! No problems. . More

by Shayesmo9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Morgan - VERY DISHONEST!
Jul 12, 2024 -

INFINITI of Creve Coeur responded

We are so disappointed to learn of your sentiment. A member of our management team should have reached out to you to discuss your experience and address your service concerns. If you have not spoken already, please do not hesitate to contact Aj Calandro at (314) 299-5226. Thank you and we look forward to assisting you.

June 14, 2024

I have been with this Dealership for over 6 years now & have gotten great service-They have been up front with me about what needs to be done & how much it going to cost - the trust is there More

by Happy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
June 07, 2024

Excellent service. Barney was very personable and nice to work with. John in Finance was great - he understood exactly why I was choosing some of the warranties sin More

by Mskarenbaldridge
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Barnstead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John - in fnance
June 02, 2024

As usual, Morgan was extremely kind and helpful. I’ve never had less than excellent customer service experiences at Plaza Infiniti! More

by Brey45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Morgan
May 24, 2024

James was great to work with! Spent several hours getting the right vehicle for my needs. Very much recommend More

by dougatfidelis
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
James
May 23, 2024

My car is is worse condition since I left there. I now have electrical problems. My windows do not go up. Instead of repairing my car a young kid came out and said he doesn’t know what’s wrong so More

by jacipancone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
May 31, 2024 -

INFINITI of Creve Coeur responded

Good afternoon. A member of our management team should have reached out to you to address your service concerns. If you have not spoken with anyone yet, please do not hesitate to reach out to AJ Calandro, our Service Director at (314) 299-5226. Thank you and we hope to get this turned around.

Jun 06, 2024 -

jacipancone responded

I would like to update my review. AJ has reached out to me and made things right. I appreciate that very much

May 08, 2024

Excellent service I a timely manner! Work done at appointment time! Even washed and dried vehicle More

by Nancyddg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2024

Plaza Infiniti treats me like a valued customer. My latest car repair visit was smooth and I was kept informed every step of the way! I will keep bringing my car here! More

by Miki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan in Service
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