INFINITI of Manhasset

They are a bunch of cheaters, they agreed on a price till the moment when I wanted to close the deal, then their rep was gone and the manager came up saying they couldn't do it at that price and he didn't kn the moment when I wanted to close the deal, then their rep was gone and the manager came up saying they couldn't do it at that price and he didn't know why that rep agreed on that price. I spent 2 days on them and hoping thats it, but they really demo-ed a new level of sucking. More

Wiser dealership ever very rude and dishonest staff I have ever met lied about the whole deal that they gave me when I confronted them they told me straight up in my face and said this is business and th have ever met lied about the whole deal that they gave me when I confronted them they told me straight up in my face and said this is business and that they tried to make as much ad they can off of me. I told them to take the "f" train.please do not go to this place its a scam More

I bought my 2010 Infiniti Convertible this past March. I am so in love with it. It has a wonderful interior with amazing options and a beautiful looking exterior. When I bought the vehicle, I was a little s am so in love with it. It has a wonderful interior with amazing options and a beautiful looking exterior. When I bought the vehicle, I was a little skeptical of the price, but I am so happy that I bought it. It drives very well, and has been a trustworthy car for me to go back and forth to my job. The only downside is that when the convertible top is down, there is no trunk space. But it is like this in any hardtop convertible. The employees were very friendly and dealing with customer service has been very easy. I was nervous that Infiniti was going to have the same tire problem that it has had in the past, but the tires have definitely been improved. All of my experiences in the dealership, and within the car, have been great ones. If I have even the slightest problem, I feel comfortable calling the dealership. It has been a pleasure to work with them in the past and present, and I plan to work with them in the future. In response to the kid below me: So you are under 21, and are making a payment of $685 a month? What kind of college kid's parent allows them to take on such a payment? And what kind of college kid, thinks that he can pay that much a month, maintain maintenance, and allover handle a car of such luxury, and power all by oneself? I am greatly confused. Also, while $685 is definitely out of the reach of a college student, please let me know how you got such an amazing deal. That is a cheap payment, and one that is way better than what I'm working with now. Im confused as to how you possibly talked them into giving you such a good price, being that you are under 21, and you should appreciate them for that. If the car is stalling, you should learn how to drive a stickshift, or revert to an easier automatic car. I don't understand why you would buy a brand new manual car, if you don't know how to drive it. Also, I'm not sure why you require a car in Philidelphia, a city. College kids don't need a car to get to college especially when you are lucky enough to live in a place that has subways and buses for your use. Are you going to college in a different state? The other reviews may have some truth, but I find this review unqualified, as this driver is obviously inexperienced and frankly I don't understand how you could break a car that fast. I've had my car for a month longer, and have put 15,000 miles on it already from commuting, and I have none of these problems. More

DO NOT BUY CARS FROM THIS DEALER! I bought a brand new convertible in April '10. In August it started having engine problems/stahling. It has been back 5 times and unsafe to drive for over 45 days. Aft convertible in April '10. In August it started having engine problems/stahling. It has been back 5 times and unsafe to drive for over 45 days. After first telling me there was nothing wrong with the vehicle 1 week later they replaced the entire transmission(Over a 10,000 dollar job). The vehicle continues to repoduce the same issue but they claim there is nothing wrong. This most previous (fifth attempt) to get the vehicle fixed they once again told me there is nothing wrong. Now I not only have a hefty $685 monthly payment due for the 3rd time without a properly working vehicle but am stuck in Philadelphia to begin my 2nd year of college without even a loaner car since I am not 21. Nobody at Infiniti of Manhasset nor Infiniti corporate is working at any serious rate of speed to get something accomplished. I have filed a lemon law suit on the car and corporate insisted on fighting the claim. I WOULD HIGHLY RECOMMEND NOT BUYING ANY INFINITI. NICE LUXURY AND SPORTY CARS UNTIL ANYTHING GOES WRONG WITH IT. DO NOT BUY!!!!! More

very nice people, great commitment on general experience and really nice people. go there love manhasset and really nice people. go there love manhasset More

All scum bags. My 2003 FX 45 was towed in because of All scum bags. My 2003 FX 45 was towed in because of engine problems. It has an infiniti warranty until 100,000 miles. The service man that called All scum bags. My 2003 FX 45 was towed in because of engine problems. It has an infiniti warranty until 100,000 miles. The service man that called me, told me that basically the car was "ancient" to use his word, and that with 85,000 miles on the clock, I should expect to have constant problems. His suggestions included cleaning my ground wires among other things, - all conveniently not covered under warranty. I told them I'd like to hold off on the non-warranty repairs since the car was 'so old'. The one warranty repair they did complete did not solve the problem. I called over 10 times over the two day span they had the car. They disconnected me or hung up 80% of the time. On the rare occasion when I did get ahold of someone it was usual the receptionist, who was brusk and kept asking what I NEEDED and when I explained that I wanted an answer as to the status of the repair and when I could pick the car up, they kept saying, "we'll call you." In the meantime, they never called and when I called them around 6pm they said, "o, the car's been done for hours". I told them I'd pick it up at 8pm. They insisted that I give the my credit card over the phone so they could run it during normal business hours, and that the receptionist would have my keys when I arrived. When I got there, the receptionist I'd been speaking to all day told me she'd never heard of my or my car before, and I must have the wrong dealership. I almost believed her until I used my cellphone to redial the last number they'd called me from and her phone rang. Then I had to walk around the lot pressing the panic button on my spare remote (I don't know what made me bring it but thank god I did). When I found the car, it was buried in the back and it was FILTHY! When I started it, I noticed that the half a tank of gas the car had in it was gone and the light was on. They'd put 85 miles on the car over 2 days, used all the gas, and lost all of the paperwork to boot. So now, my car is at my local dealer being worked on, and in the meantime I'm struggling to get in contact with the service manager at Infiniti of Manhasset to insist on a refund. Off the record, my dealer said it didn't look like they'd done anything to the car at all. They're wrong however; after all, they did put 85miles on it, use up all the gas and get it totally filthy - which pissed me off even more since it was waxed the day before. Bottom line, they are scum bags, and are not to be trusted. If you look closely at the other reviews on this site, you'll notice that everyone says they keep bringing the car back in for the same repairs. That's because they never fix anything. More

I would absolutely not recommend this dealer, primarily due to sketchy sales practices. First of all it was virtually impossible to get any exact numbers for trade-in or a purchase price on a new FX. The due to sketchy sales practices. First of all it was virtually impossible to get any exact numbers for trade-in or a purchase price on a new FX. The finance manager was so slimy he continually insisted on including the tax benefit of trading my car in with the appraisal. They also kept me waiting so long, when he came back from the 'manager's' office I had already decided they had wasted more than enough of my time and I had no intention of buying anything from them. There was no way these slimeballs deserve to make $5k on my trade. More