INFINITI of Northern Kentucky - Service Center

Infiniti of Northern Kentucky valet service worked out perfectly for me. I'm a remote worker and the valet texted me when he arrived to pick up and deliver my vehicle. The electronic invoice sent by the d perfectly for me. I'm a remote worker and the valet texted me when he arrived to pick up and deliver my vehicle. The electronic invoice sent by the dealership was easy to pay. This is a very nice service for those who are not able to take their vehicles in person for service. More

I enjoy the NKY dealership and the service I receive, its so easy to make an appointment! They take very good care of my vehicle, don't waste my time and treat me very well! I will say that the tail ligh so easy to make an appointment! They take very good care of my vehicle, don't waste my time and treat me very well! I will say that the tail light that I had replaced was more expensive than getting my rear brakes serviced which was kind of ridiculous! More importantly, to me this indicates a problem with Infiniti's "replacement parts model" and is not the fault of this dealership. More

Infiniti of NKY provided an awesome experience. The job was completed sooner than I expected. My questions & concerns were addressed beyond my expectations! Awesome job! was completed sooner than I expected. My questions & concerns were addressed beyond my expectations! Awesome job! More

They fixed my recalled airbag at no cost, and fixed it in a hour, and the staff was friendly and helpful , Also the dealership waiting room was clear and had nice seating. a hour, and the staff was friendly and helpful , Also the dealership waiting room was clear and had nice seating. More

Everyone at the dealership makes sure you feel welcome. The service team was ready when I arrived, on time, and very efficient! Since it was my first oil change since I purchased my car, the sales team pic The service team was ready when I arrived, on time, and very efficient! Since it was my first oil change since I purchased my car, the sales team picked up the tab!! More

Mike and the service team exceeded my expectations! The car looked great and performs top notch. Love the car wash and the team at Infiniti of Northern Kentucky. car looked great and performs top notch. Love the car wash and the team at Infiniti of Northern Kentucky. More

Efficient, courteous, service orientation, very functional waiting area. Requiring a minimum of 25 words to submit my review is ridiculous and a big incentive to not provide a review the next time! functional waiting area. Requiring a minimum of 25 words to submit my review is ridiculous and a big incentive to not provide a review the next time! More

Mike takes good care of me!! I always leave a happy customer!! Oil changed, car washed and vacuumed out. Grade A service. :) Thanks, L. T. customer!! Oil changed, car washed and vacuumed out. Grade A service. :) Thanks, L. T. More

The staff was warm, friendly and knowledgeable. The service excellent and expedient...keeps the customer coming back. The quality of everything appeared to match the quality of the whole organization . service excellent and expedient...keeps the customer coming back. The quality of everything appeared to match the quality of the whole organization . More

Mike - Service Manager provided exceptional followed thru and met my expectation with the exchange of a replacement tire. Little wait time and exceptional service, Thank you.. and met my expectation with the exchange of a replacement tire. Little wait time and exceptional service, Thank you.. More