INFINITI of Northern Kentucky - Service Center

I got a valet service oil change which was a nice option. Seemed very professional and the process was simple. My only complaint is that it was supposed to include vacuuming. I expected that meant to the Seemed very professional and the process was simple. My only complaint is that it was supposed to include vacuuming. I expected that meant to the whole vehicle but it was only done to the driver side floormat. More

Thank you to the entire service team for consistently providing a great customer experience. A special thank you to Preston for making things so convenient. providing a great customer experience. A special thank you to Preston for making things so convenient. More

They came and got my car and making the appointment was easy. They are very professional. I love how the car is washed as well easy. They are very professional. I love how the car is washed as well More

Service was great!! We were given a loaner car for my wife even though we forgot to request one when we make the service appt. wife even though we forgot to request one when we make the service appt. More

Charles worked hard to provide me with competitive pricing for the services my vehicle needed. Everyone that I worked with from the time I dropped my vehicle off for service to picking it up the next pricing for the services my vehicle needed. Everyone that I worked with from the time I dropped my vehicle off for service to picking it up the next day, provided excellent service and were responsive to my questions. I appreciate feeling valued as a customer! More

Awesome!!! I was a first timer getting my new Infiniti QX 80 serviced and I could not have asked for better service!! I left there basically driving a brand new car again! 80 serviced and I could not have asked for better service!! I left there basically driving a brand new car again! More

These guys and the lady that provided me the loaner vehicle were amazing. Just very personable and friendly. Gave genuine advice and have normal conversation making me feel at ease doing business with vehicle were amazing. Just very personable and friendly. Gave genuine advice and have normal conversation making me feel at ease doing business with Infiniti. More

I always get great service and advice from my service manager. The work is reliable and well done. I have a lot of confidence in the service I get from INU manager. The work is reliable and well done. I have a lot of confidence in the service I get from INU More

Mike Wilson was a delightful. It's never fun to pay repairs cost but he was a peach on the phone and in person when I came by to pick up my car! Humor goes a long way when building a relationship with repairs cost but he was a peach on the phone and in person when I came by to pick up my car! Humor goes a long way when building a relationship with customers. Kudos to him for his approach and for not making me feel guilty about my filthy car! More

Mike in service does a fine job and represent Infiniti well. Xxx xxx xxx xxx xxxxxx xxx xxx xxx xx xx xx. Xx XX xx well. Xxx xxx xxx xxx xxxxxx xxx xxx xxx xx xx xx. Xx XX xx More