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INFINITI of Northern Kentucky - Service Center

Fort Wright, KY

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190 Reviews

190 Reviews of INFINITI of Northern Kentucky - Service Center

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March 30, 2021

Truly a great experience. Everyone is so professional. Truly a great experience. Everyone is so professional. Only had to wait 45 minutes for service. Will recommend to others. Thanks for a great experien More

by VSKOLLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Back
March 30, 2021

I am so very pleased with infiniti of Northern Kentucky. Getting an appointment last min for an oil change to the cleanliness and friendliest of staff, they are awesome in my book! More

by JACTON3695
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicki, Mike Wilson, Charles Back
March 26, 2021

Mike Wilson is amazing! I appreciate his communications and follow through. The valet service was super convenient and the loaner car was amazing.I always feel taken care of and listens to which means a lo More

by JLHIGNITE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Preston Williams the valet, Mike Wilson
March 26, 2021

I've had my Infiniti for a year now. Mike in the service department is the best. Actually, the entire service department as been great. More

by BEVKLEIN400
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Wilson
March 23, 2021

I visited the dealership for an oil change and tire rotation. The service was excellent and the staff was great. The waiting area is first class. To top it off, gentleman who hand washed my qx60 did More

by ROBERTBANGS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Car wash gentlemen , Mike Wilson, Charles Back
March 22, 2021

My service experience was excellent! I called at 12:30 pm, and they got my car in at 3:00 pm. Thank you for fitting me in. Mine was a situation where I couldn't drive my car until the sensor was replace More

by BECKER123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Wilson, Charles Back
March 19, 2021

Scheduling was easy. Great loaner vehicle. I was in and out in minutes on both the pick-up and return. Just a really great experience. More

by PRUISDIRK
Recommend Dealer
Yes
Employees Worked With
Mike Wilson, Charles Back
March 19, 2021

ThoroughSkilled Clean I trust the Nissan/infinity Thorough Skilled Clean I trust the Nissan/infinity family of cars and the technology behind their products. Have driven nissans for the last 25 yea More

by TGOEKEDMD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Wilson
March 13, 2021

All services provided me and my family was tremendous!!! From Scheduling and the driver that came was outstanding!!! I was very very greatly pleased honestly More

by Elder Jackson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Preston , Mike Wilson
March 04, 2021

Second visit there. Very professional, and very accommodating! Did great work and even washed my car! Treated with warm hospitality. Keep up the good work. More

by WHITTAKER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Wilson, Charles Back
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