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INFINITI of Northern Kentucky - Service Center

Fort Wright, KY

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190 Reviews

190 Reviews of INFINITI of Northern Kentucky - Service Center

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January 28, 2021

As usual my visit was pleasant. Mike is always polite and helpful. My car was maintenances very well and I left satisfied with the work that was done. More

by IVAN.SWEET46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Wilson
January 24, 2021

Excellent response. The coffee was ready and great. The personnel was friendly and obviously ready to serve. The atmosphere feels friendly and comfortable. Always inviting. More

by ARTKIDWELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Head, Mike Wilson
January 20, 2021

Great service in and out! Would recommend to anyone getting their car serviced in the area great work at a fair price and quick on the time to get done More

by WDONTE31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Wilson, Charles Back
January 09, 2021

I was very please with our visit to Infinti of Northern Kentucky. Service was quick. Everyone was polite, and attentive. Mike explained everything throughly and and kept us up to date on the status of the More

by LLc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Wilson
January 07, 2021

The representative is great! Service very good! The waiting room is clean and neat. Great experience! I like the dealer very much. And will recommend to my friend. More

by ZHANGZH1985
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Wilson
January 07, 2021

Always a pleasure to have my oil changed. Mike is courteous and prompt all the time. It’s nice to have your car washed while it’s in for service but I do understand when breakdowns occur. More

by RSCHWARB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Wilson
December 30, 2020

If I buy or lease another Infiniti, the major reason will be the Services department at Infiniti of Northern Kentucky. It is so convenient and professional. There have een no surprises and my car has alway More

by DPHINKEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Wilson
December 30, 2020

I have taken my 2004 Infinity G35 to this Dealership for maintenance for the past two years since I have lived in this area. When I ask them to look for a specific thing they do and tell me what it is and h More

by leigh-allen
Customer Service
Recommend Dealer
Yes
Employees Worked With
Mike Wilson
December 22, 2020

the gentleman that came to pick up the car was very nice and thoughtful of my grandson being with me at the time they came. More

by MAURA.SCHILLING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Wilson, Charles Back
Dec 23, 2020 -

INFINITI of Northern Kentucky responded

Thank you for your business and kind words Mrs. Schilling. We are always just a phone call away if you need us, we look forward to servicing your vehicle for years to come. Happy Holidays! Your friends at INKY!

December 10, 2020

Fast friendly service! The professionalism, and accommodations are top tier. Very informative and no high pressure. Will be visiting again! We will service all of our cars here More

by TRENTONSHELPINGHANDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Wilson
Dec 23, 2020 -

INFINITI of Northern Kentucky responded

Thank you for the very kind words and for trusting us to care for your vehicle. We strive to be the most honest and forthright service center in the market. We value your friendship and look forward to taking care of you for years to come.

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