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INFINITI of Northern Kentucky - Service Center
Fort Wright, KY
190 Reviews
190 Reviews of INFINITI of Northern Kentucky - Service Center
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December 09, 2020
Everything was great fantastic. The customer service was excellent. The young woman at the front desk was extremely helpful. The gentleman that took care of me. Wow he was personable and set me up perfe excellent. The young woman at the front desk was extremely helpful. The gentleman that took care of me. Wow he was personable and set me up perfect for the service I needed. The installation was more timely than expected . I truly had a great experience. More
by ALEEJR
Verified CustomerEmployees Worked With
Mike Wilson
December 09, 2020
Excellent service. Everyone was friendly but professional. Easy to set up appointment and drop off car. I waited for my car and service was completed within the scheduled time. Thank you. professional. Easy to set up appointment and drop off car. I waited for my car and service was completed within the scheduled time. Thank you. More
by SUSAN32
Employees Worked With
Mike Wilson, Charles Back
December 09, 2020
Very friendly and professional. All aspects of the experience were easy and accommodating. I appreciate the high level of service we received. Hats off to the car wash team! I'm pretty particular an experience were easy and accommodating. I appreciate the high level of service we received. Hats off to the car wash team! I'm pretty particular and they did an amazing job! More
by PJOHNS2
Employees Worked With
Mike Wilson
December 07, 2020
Very professional, talks with us (not at us), listened to what we had to say. Excellent experience in setting the appointment, dropping the car off, and picking it up. what we had to say. Excellent experience in setting the appointment, dropping the car off, and picking it up. More
by KJSCHERER
Employees Worked With
Mike Wilson, Charles Back
December 05, 2020
Always professional, friendly service department. Thanks for taking good care of my car !! I know I pay a little more for an oil change but I feel it’s $’s well spent! for taking good care of my car !! I know I pay a little more for an oil change but I feel it’s $’s well spent! More
by HILITESSALON
Employees Worked With
Mike Wilson
December 05, 2020
Mike was extremely helpful and friendly.i will bring my car back again. I appreciate Mike friendliness and great customer service. Thank you again Mike car back again. I appreciate Mike friendliness and great customer service. Thank you again Mike More
by PEARLINE2010
Employees Worked With
Mike Wilson
December 01, 2020
Awesome service, everyone treats us like family. I’ll never go anywhere else. Look forward to working with you guys for a long time. Thank u never go anywhere else. Look forward to working with you guys for a long time. Thank u More
by ROGER_BOWLING
Employees Worked With
Mike Wilson, Charles Back
November 30, 2020
I had no appointment. Drove in around 9:30am, asked if they had time to service my Jeep, rotate/balance tires and 4-wheel alignment. They said no problem!!! Got my loaner car and off I went. Received a they had time to service my Jeep, rotate/balance tires and 4-wheel alignment. They said no problem!!! Got my loaner car and off I went. Received a call a few hours later saying my car was ready. My car was washed, dried and looking good!! Simply awesome service!! More
by TFRITZ2005
Employees Worked With
Who ever did the service on my car and also the person who washed & dried my car., Mike Wilson, Charles Back
November 27, 2020
Hands Down the best service department and always professional. I Love how clean the facility always is! I refer everyone I know. I love Infiniti of Northern Kentucky professional. I Love how clean the facility always is! I refer everyone I know. I love Infiniti of Northern Kentucky More
by ARYLE812
Employees Worked With
Mike Wilson, Charles Back
November 25, 2020
The service setup, drop off process, in dealership waiting area, and pick up of the car after service were top-notch. The facility was clean and the attention taken by the staff to address our needs waiting area, and pick up of the car after service were top-notch. The facility was clean and the attention taken by the staff to address our needs and questions was excellent. More
by KJSCHERER
Employees Worked With
Mike Wilson, Charles Back
