Back

INFINITI of Northern Kentucky - Service Center

Fort Wright, KY

not yet
rated
190 Reviews

190 Reviews of INFINITI of Northern Kentucky - Service Center

Sort by
November 23, 2020

Very clean and friendly I was running behind because of 75 got there a little late but they still got me in and out with no problem or hassle. More

by RODRICKSTALLINGSJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Wilson
November 19, 2020

I was received as if I was expected and greeted with a handshake. My service was fast and efficient as I now expect because of past good service. More

by IVAN.SWEET46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Wilson
November 15, 2020

Friendly, persistent, great communication. Best dealership service that I have ever dealt with. Happy to be an Infinity owner when I can take my car to this quality service. More

by BEVKLEIN400
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Wilson, Charles Back
November 09, 2020

This was my 2nd visit to Infiniti of NKY for service. They got me in & out quickly. My experience with the service team makes it very likely I'll be buying my next Infiniti from this store. More

by DRSTRUNK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Back
November 02, 2020

My first service visit. Everyone I came in contact with were wonderful people to work with. Very happy with my experience and this Ky location. More

by MARY.DUKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Wilson, Charles Back
October 28, 2020

Excellent service from setting up appointment all the way through pick up! Price was less than quoted when I picked my car up too! Good alll around! More

by GO_NDAME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Wilson, Charles Back
October 23, 2020

This was my first visit, what a great experience. I called and was able to get an appointment very quickly. Mike was so courteous. He let me know about a recall I didn’t know about and they were able t More

by KMCARR07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Wilson
October 20, 2020

My experience was excellent! I was helped immediately and with a smile. I got the exact service I asked for and more. I was in and out a lot sooner that I guessed. More

by IVAN.SWEET46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Wilson
October 19, 2020

Service on my ‘07 TL was completed in a timely manner with a same day appointment. They also patched my tire I mentioned as well More

by TRISTANPTHOMAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Wilson
October 16, 2020

As always excellent job, very good experience. All members of the service team are helpful and courteous. Work was done timely, communication was excellent. top notch More

by VGILDAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Wilson, Charles Back
...
9
...