INFINITI of San Antonio - Service Center

Stellar customer service. Valet available for service work to be done and or a loaner vehicle if scheduled in advance. Shawndy has been pleasant and responsive and willing to Valet available for service work to be done and or a loaner vehicle if scheduled in advance. Shawndy has been pleasant and responsive and willing to explain any questions I have had. The folks that answer the phone are polite and they’re all very nice when I’ve gone in myself for maintenance. The valet folks have been very nice and make the exchange super easy and quick. They have a text system to give updates or contact your POC and you can pay online! They even have sent me a video from the technician showing me exactly what the brake fluid color is, etc., to help me decide what to do. Fully recommend this dealership and service department. More

Shawndy is very helpful and always accommodating, very satisfied with her service. Very convenient to drop of vehicle during my lunch and ready to pick it up by the time I get out of work. Thanks! satisfied with her service. Very convenient to drop of vehicle during my lunch and ready to pick it up by the time I get out of work. Thanks! More

Excellent service. Friendly teammates and very accommodating. Provided shuttle service to and from Dr. Appointment while car was being serviced . Friendly teammates and very accommodating. Provided shuttle service to and from Dr. Appointment while car was being serviced . More

Very professional group. All of my concerns were addressed. Shawnee is very knowledgeable and a great asset to your dealership. All of my concerns were addressed. Shawnee is very knowledgeable and a great asset to your dealership. More

Good service and understanding and thanks for the oil change and car wash thank you change and car wash thank you More

Great service. Options to drop off or wait for vehicle. Nice waiting area. The staff is very informative and helpful. Options to drop off or wait for vehicle. Nice waiting area. The staff is very informative and helpful. More

Great job on the services provided and I really appreciate the service representative Brandon did his job! appreciate the service representative Brandon did his job! More

Always treated wonder like I am the only client. Pleasant nice comfortable easy and alway happy people. Pleasant nice comfortable easy and alway happy people. More

Very pleased with the staff that has assisted me and how accommodating they are with loaners. accommodating they are with loaners. More

Did they a great job! I must say, the carwash was my favorite part… TYSM I must say, the carwash was my favorite part… TYSM More