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INFINITI of San Antonio - Service Center

San Antonio, TX

4.9
332 Reviews

332 Reviews of INFINITI of San Antonio - Service Center

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April 11, 2022

Awesome service. Professional, fast and friendly. Highly recommend! Representative keep me informed. My vehicle was returned cleaned and ready to hit the road. More

by Dorothycorpus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Jones
Apr 14, 2022 -

INFINITI of San Antonio responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

April 05, 2022

Very friendly and professional. Knowledgeable and helpful. Went the extra mile to educate me on my vehicle. They win my vote of confidence and Tanner was exceptional. I highly reco More

by Lbrnnurse79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricky Barrow, Tanner Payne
Apr 08, 2022 -

INFINITI of San Antonio responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

April 04, 2022

Great team service all around! ! All service team very helpful and energetic when arriving to leaving the area More

by Juan
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick
Apr 08, 2022 -

INFINITI of San Antonio responded

Hi Juan, we are very happy to have provided you with such a positive experience! We hope you have a great day!

April 02, 2022

I had the best service experience ever when I arrived my service advisor was ready. Alisa had my loaner vehicle ready I was in and out and my vehicle was ready on a timely manner. I was so amazed keep up th More

by jessefernandez25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Santivanez, Alisa Flores
Apr 06, 2022 -

INFINITI of San Antonio responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 23, 2022

A very professional and well run operation! They completed the work on time and communicated with me along the way More

by wehjoh1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawndy Aguirre
March 23, 2022

Service consultant was kind and informative. Vehicle completed in a timely manner as requested. Thanks More

by vcolem
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shandy Aguirre
March 22, 2022

Their service representatives are excellent and everyone is very friendly and responsive. Their use of technology to communicate during repaid is also very helpful. More

by Infinity QX60
Recommend Dealer
Yes
Employees Worked With
Nick
Mar 26, 2022 -

INFINITI of San Antonio responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

March 16, 2022

Dealership is professional top notch service agent and sales rep. The new service portal is very handy and a great addition to the dealership More

by Pharros
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Herera, Tanner Payne
March 16, 2022

I have been a customer since 2016/17 and am extremely happy with excellent service I have received starting from the front office staff to the super efficient service department. More

by Grammygrammy5703
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kimberly Stewart, Ricky Barrow
Mar 20, 2022 -

INFINITI of San Antonio responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Grubbs Infiniti Of San Antonio. If you have any further questions, please don't hesitate to reach out!

March 15, 2022

Dealership corrected call center error of not scheduling the valet as requested. Dealership was able to pickup my vehicle as originally requested to make things right. More

by gcdelao
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t recall
Mar 18, 2022 -

INFINITI of San Antonio responded

Hi, we are so happy to read such a great review about Grubbs Infiniti Of San Antonio! Please don't hesitate to reach out if there's anything additional we can do for you.

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