INFINITI of San Antonio - Service Center

Awesome customer service from the time you pull in to going to the waiting area where you are provided with a video of your maintenance being done on your vehicle to the representative coming out to tel going to the waiting area where you are provided with a video of your maintenance being done on your vehicle to the representative coming out to tell you that your service is now complete. Thank you Kimberly More

As always, we were very impressed with the customer service, as well as the resulting repairs to our car. Good work! Thank you, Infiniti of San Antonio. service, as well as the resulting repairs to our car. Good work! Thank you, Infiniti of San Antonio. More

Ricky Barrow, Kimberly Stewart, and another gentleman at SA Infiniti ensured that we had a positive and pleasant visit while waiting on our vehicle to be serviced. They made frequent visits or sent text me SA Infiniti ensured that we had a positive and pleasant visit while waiting on our vehicle to be serviced. They made frequent visits or sent text messages to update us on the status of the car. More

Amazing Customer Service Kim is the best maintenance representative I’ve ever dealt with and I’ve owned luxury vehicles in the past. Kenny gave me a ride to work and he was s Kim is the best maintenance representative I’ve ever dealt with and I’ve owned luxury vehicles in the past. Kenny gave me a ride to work and he was super friendly and courteous. Everyone in this shop seemed very eager to assist the customers. More

Great Service The service was great. I like being notified of the items being done to my car and items that need to be addressed. I really like the new payment sy The service was great. I like being notified of the items being done to my car and items that need to be addressed. I really like the new payment system. My service rep, Kim, was great!! More

VIP treatment I work for a dealership and all I can say is that ATTITUDE is everything! Martin Medina has the whole package; Quality, professionalism and an awesom I work for a dealership and all I can say is that ATTITUDE is everything! Martin Medina has the whole package; Quality, professionalism and an awesome attitude! ! Jimmy, the pre own Manager had the attitude of a General Manger. Excellent manners and he gave us a deal we couldn't refuse! I was impressed about everyone around, very friendly, on top of the game, everything went smooth and I'm beyond happy with my purchase! I will definitely recommend this dealer to my friends and family! VIP treatment!! More

Pleasant and painless Staff are professional and courteous, waiting area is clean and comfortable. Coffee and snacks are welcomed that early in the morning. Service is pe Staff are professional and courteous, waiting area is clean and comfortable. Coffee and snacks are welcomed that early in the morning. Service is performed fairly quickly More

Great service and friendly people! I picked up a nail and brought my car in without an appointment. I was quickly seen by someone in the service department, and was in and out of the d I picked up a nail and brought my car in without an appointment. I was quickly seen by someone in the service department, and was in and out of the dealership in a little over an hour. The representatives were all friendly and highly professional. More

Repair work Rio handled some mechanical issues I was having with my '09 Infiniti. All concerns were addressed and my car was serviced for several more months of o Rio handled some mechanical issues I was having with my '09 Infiniti. All concerns were addressed and my car was serviced for several more months of optimal performance. Rio and the staff provided excellent and efficient customer service. More

Overall I had a good experienced I'm a little upset that all my warranties didn't transfer to the service department. It's been almost 4 months that I transferred my warranties from p I'm a little upset that all my warranties didn't transfer to the service department. It's been almost 4 months that I transferred my warranties from previous vehicle. Hope you guys can fix that as soon as possible. More