INFINITI of San Antonio - Service Center
San Antonio, TX
332 Reviews of INFINITI of San Antonio - Service Center
The Service Manager, Ricky is an excellent and professional individual who works with the service advisors and clients in a very collaborative and accommodating way. Michelle was an excellent serv professional individual who works with the service advisors and clients in a very collaborative and accommodating way. Michelle was an excellent service advisor. But I do miss Shawndy. More
Excellent response time and friendly and professional service. Everyone in the service dept made me feel special. service. Everyone in the service dept made me feel special. More
I came in to the Express Service to get an oil change. I was met in the covered service area before I could cut the engine off. After explaining what I wanted, my service representative escorted me to the I was met in the covered service area before I could cut the engine off. After explaining what I wanted, my service representative escorted me to the waiting area. Great service and very comfortable waiting area. More
The service and valet staff is very professional and courteous. My interactions with the service staff has always been Exceptional and they take very good care of my QX50. courteous. My interactions with the service staff has always been Exceptional and they take very good care of my QX50. More
The service team is staffed by absolute professionals. Kim, Jason, Ricky, and team are so polite and easy to work with; fixing the issue quickly, and getting us back on the road. Keep up the good work! Kim, Jason, Ricky, and team are so polite and easy to work with; fixing the issue quickly, and getting us back on the road. Keep up the good work! More
Kimberly was my service advisor she was absolutely amazing and respectful top notch service thank you kimberly. amazing and respectful top notch service thank you kimberly. More
Infiniti of San Antonio has superior service, and is outstanding overall. My place to go. outstanding overall. My place to go. More
Very professional, courteous and friendly staff throughout the dealership. All the work was done, excellently fully explained, and I got my vehicle back far in advance of the time quoted! That was throughout the dealership. All the work was done, excellently fully explained, and I got my vehicle back far in advance of the time quoted! That was an extra special bonus. Especially considering I live 1200 miles north of the dealership, and they did not get one cent from the sale of my QX 60. That is above and beyond by anyone's standards. If I lived in San Antonio, I would be upgrading to a brand new vehicle. Thanks again for treating someone passing through like they were a long time regular customer and part of the family. 🙏❤️ More