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INFINITI of San Antonio - Service Center

San Antonio, TX

4.9
332 Reviews

332 Reviews of INFINITI of San Antonio - Service Center

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June 17, 2023

I had a wonderful experience! My service advisor Samantha was an absolutely joy and extremely helpful! The work was done in a timely manner with no issues. Very satisfied. More

by Israellsanchez1012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Taylor
Jun 20, 2023 -

INFINITI of San Antonio responded

Hi, we're happy you found our staff to be so supportive during your experience here at Grubbs Infiniti Of San Antonio. If you have any further questions, please give us a call. We're always happy to help!

June 12, 2023

All the advisors were helpful and so kind, shawndy helped me right away and always kept me updated on my service. More

by Kami Zayas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Rodriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricky Barrow, Martin Trevino, Shawndy Aguirre, Alan Artavia, KIMBERLY STEWART
Jun 18, 2023 -

INFINITI of San Antonio responded

Hi Kami, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Grubbs Infiniti Of San Antonio

June 11, 2023

Shawndy was very pleasant and a great help in providing what we need. She was very professional and made sure our car was at its best condition for our safety. More

by mcneil_rabago
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawndy Aguirre
Jun 15, 2023 -

INFINITI of San Antonio responded

Hello, we're happy you found our staff to be so supportive during your experience here at Grubbs Infiniti Of San Antonio. If you have any further questions, please give us a call. We're always happy to help!

June 11, 2023

Service department is very professional, knowledgeable and very accommodating. All my service has been completed on time, if not early, and completed on budget. Shawndy is an excellent service provider. T More

by Sheriff06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar and Isabel!, Shawndy Aguirre
Jun 15, 2023 -

INFINITI of San Antonio responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Grubbs Infiniti Of San Antonio! If you have any further questions, please give us a call. We're always happy to help!

May 26, 2023

Everyone l contacted had a pleasing personality and was willing to help. Grubbs is an outstanding dealership. More

by SAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawndy Aguirre
Jun 08, 2023 -

INFINITI of San Antonio responded

Sam, we're glad to hear you enjoyed your visit. Thanks again for taking the time to leave us this information about your recent visit. Take care!

May 25, 2023

Staff is always friendly & very helpful! It’s always a great experience when I take in my car for service. More

by gloriat & Infiniti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawndy Aguirre, Alan Artavia
Jun 08, 2023 -

INFINITI of San Antonio responded

We appreciate your positive review about your recent experience with us!

May 20, 2023

Excellent customer service and support. Communication was alway top priority for them. Fast and efficient with service appointments More

by GS37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawndy Aguirre, KIMBERLY STEWART
Jun 08, 2023 -

INFINITI of San Antonio responded

We are so happy to read such a great review about Grubbs Infiniti Of San Antonio!

May 06, 2023

From the moment I arrived the young lady (don't recall her name) was friendly, quick, asked questions...Shawndy provided the BEST customer service I have EVER received from any dealership from my other v More

by halimaledee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawndy Aguirre
Jun 07, 2023 -

INFINITI of San Antonio responded

Hi Halimaledee, thank you so much for your positive comments about Grubbs Infiniti Of San Antonio!

May 06, 2023

The customer service was excellent and I am happy with the way my car was serviced and repaired. More

by joemluna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Artavia
Jun 07, 2023 -

INFINITI of San Antonio responded

Joemluna, we are so happy to read such a great review about Grubbs Infiniti Of San Antonio!

April 30, 2023

The employees have been very nice and friendly each time I come. Booking an appointment was easy and today’s oil change was quick. Communication was transparent and efficient. More

by juliaT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Galloway
Jun 07, 2023 -

INFINITI of San Antonio responded

We appreciate your positive review about your recent experience with us!

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