INFINITI of Smithtown
St. James, NY
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796 Reviews of INFINITI of Smithtown
Best sales person Mr. Vinny Q ! Came to look at a 2020 Infiniti QX60 today and after the test drive, we bought the car. Everyone at Competition Infiniti is very nice and Vinny Q ! Came to look at a 2020 Infiniti QX60 today and after the test drive, we bought the car. Everyone at Competition Infiniti is very nice and helpful. We were never pressured and no hidden fees ! Business manager Darlene just mentioned that we could extend the warranty and how much it would cost but never ever pressured to upsell. Signed some papers, we got our certified Infiniti same day and drove home with it. Thank you More
Visiting Competition Infiniti in xx. James, NY was a great shopping experience. The facility was immaculate, customer centered and all staff was friendly, professional and attentive. I w James, NY was a great shopping experience. The facility was immaculate, customer centered and all staff was friendly, professional and attentive. I was promptly introduced to Anthony Quintanilla. Being interested in a new Q series car, he immediately showed me vehicles. He pointed out all their features in an easily understood way, explaining differences in the cars and any recent upgrades. Importantly, unmistakably outlining scheduled no cost service and factory warranty coverages. Anthony also provided me with detailed purchase and leasing options. I asked for the sales manager to join us and was introduced to Rob Hoffman. Rob was what any purchaser would hope for when dealing with a manager. Rob was respectful, vehicle and financial knowledgeable, courteous and approachable with our frank financial discussions. Rob and Anthony clearly presented me with the necessary information to make an important decision. Knowing what roads are like on Long Island, an added wheel and tire warranty was purchased. Darlene, Business Manager, was also equally proficient and extremely product warranty informed. A Q-50 Luxe was selected and purchased to my complete satisfaction. I felt as if I hit a trifecta with these three individuals. All in all, a superior shopping experience for an outstanding car from an experienced and quality dealership! Anyone looking for an Infiniti should absolutely visit Competition Infiniti. More
I can’t say enough great things about this dealership . Vinny q and Darlene were amazing to work with ! They made it a pleasure to buy a car . Vinny q and Darlene were amazing to work with ! They made it a pleasure to buy a car . More
We found everyone at Competition Infiniti to be incredibly professional and genuinely nice. It was the best car buying experience we've ever had. incredibly professional and genuinely nice. It was the best car buying experience we've ever had. More
Excellent customer service by Paul. He went the extra mile to put us in our new QX60. Paul was knowledgeable, patient, and willing to answer all of our questions. We weren’t expecting He went the extra mile to put us in our new QX60. Paul was knowledgeable, patient, and willing to answer all of our questions. We weren’t expecting to walk out of the dealership with a new car but Paul made it happen. Highly recommend this dealership and Paul. More
We had a great experience buying a new car at Competition, Cordell was wonderful to work with, very helpful and knowledgeable. Maureen was always very welcoming to us as well and sets a great ton Competition, Cordell was wonderful to work with, very helpful and knowledgeable. Maureen was always very welcoming to us as well and sets a great tone right when you walk in the door. More
This is the second vehicle I purchased from Competition. It’s such an easy deal trip to do business with Cordell is an excellent representative for your company. It’s such an easy deal trip to do business with Cordell is an excellent representative for your company. More
Patiently ISO a new vehicle. I already had a decent running SUV and was looking for something similar (CR-V, Sante Fe, etc.) and my mileage was getting up there. So, occasionally I already had a decent running SUV and was looking for something similar (CR-V, Sante Fe, etc.) and my mileage was getting up there. So, occasionally, I would browse the internet looking for any good deals at various dealerships. Not much luck but I was in no rush. My daughter was looking also and mentioned to me one day that there was a decent deal on a 2017 CX-5 at Competition Infiniti in St. James, so we decided to take a drive and look at it. When we got there it was outside in front and I was checking it out when a sales associate just arriving to work approached us and asked if I was interested in a test drive. Well of course, her name was Vanessa Caruso. No pressure (as I have had in the past with other dealers, ugh!) She was extremely polite and very professional. After the drive and encounter we went over the financing and this particular vehicle was quite reasonable and exactly what I was looking for and more (had some bells and whistles I didn't even expect, fully loaded!). Also met with the Manager Robert, who was also very courteous and friendly. So the deal began. I was hooked! Vanessa went through the process seamlessly with me and a week later the vehicle was prepped for me (at no extra cost, the price was what they said it was, no hidden fees, nice!) and the paperwork was prepared promptly. Proceeded to give my down payment, sign the papers and went over all the features of the vehicle and drove away in my very reasonably priced new vehicle. Have had it for 2 months now with no issues (even though they assured me if they're were any problems to bring it back and they would address it guaranteed). My overall experience at this dealership was extremely satisfying and pleasant and I would recommend them to anyone I know interested in purchasing a new vehicle! A#1 in my book! Thanks again, Infiniti! More




