INFINITI of South Atlanta

I completed my own, months long research on my next car purchase and decided on the G37. I prefer to use the internet sales department because I can complete the price negotiation on the new vehicle via e purchase and decided on the G37. I prefer to use the internet sales department because I can complete the price negotiation on the new vehicle via email without stepping into a showroom. In the case of Infiniti of South Atlanta, I found them through Infiniti.com. They are the top rated Infiniti dealership for customer satisfaction in the state of Georgia, which is why I chose them. I submitted a price request online for the vehicle I wanted and received an email from Lorenzo, the Internet Sales manager at the dealership, within about 15 minutes. I described my preference for negotiating and he sent me a quote with his best price for a vehicle he had on the lot that met my requirements. It included both the MSRP and the invoice price. He offered it to me for below invoice and I agreed to the price. We met at the dealership that afternoon and I test drove the vehicle. They appraised my trade-in and offered me top dollar. I took delivery that day. This was the most painless car buying experience I've ever had. The people were honest and easy to deal with. I was honestly surprised at how quickly we arrived at numbers that we both greed upon. The financing and delivery process went flawlessly too. My wife has also taken her Nissan Armada there for service for years and swears they have the best service department she's ever experienced. I'll be finding out for myself now. More

In the past 6 years, have leased three vehicles from Infiniti of South Atlanta. The customer service in Sales and in the Service Department are both consistently outstanding. During my most recent exp Infiniti of South Atlanta. The customer service in Sales and in the Service Department are both consistently outstanding. During my most recent experience, my sales associate went above and beyond to answer my questions -- he even pulled up a competitor's web site so I could compare pricing. I highly recommend this dealership to anyone considering and new car lease or purchase. More

from beginning to end Marcus provided excellent customer service, was knowledgable about the car and was never pushy when asking for the sale. overall it was an awesome experience and i would definitely buy service, was knowledgable about the car and was never pushy when asking for the sale. overall it was an awesome experience and i would definitely buy from Marcus again. More

Marcus Hodge-Johnson was a great salesman that I will always remember. Great personality, professional, knowledgeable, and a sense of humor. A pleasure to work with! Dealership was clean and well organi always remember. Great personality, professional, knowledgeable, and a sense of humor. A pleasure to work with! Dealership was clean and well organized, and processed my paperwork very efficiently. More

I would definitely recommend this dealership to anyone wishing to purchase a new vehicle. I planned to buy a G37 hardtop convertible and wanted very specific options. I was intially steered towards this wishing to purchase a new vehicle. I planned to buy a G37 hardtop convertible and wanted very specific options. I was intially steered towards this dealership by the USAA car buying plan and within an hour of submitting my car search request out online thru USAA to the greater Atlanta area, Lakisha with Infiniti of South Atlanta called me. She guickly got additional info and started the process of locating the exact car I wanted. During the conversation, I found out that Atlanta was still experiencing problems with the recent severe ice storms and most of Atlanta businesses/streets were still closed---in fact Lakisha was actually working with me from her home! What dedication.....! Within less than 1 day, she had secured the car I wanted, assisted me in securing financing thru Infinit at a fantastic price, and arranged to have the car ready for me for pickup 2 days later when I stated I could arrive in Atlanta. Lakisha offered to have the car delivered to my home/work at a very nominal fee and complete all paperwork online or via fax/mailing since I lived 5 hours away in another state---which I thought was great but I wanted to pick it up myself instead. When arriving in Atlanta 2 days later, ice was still everywhere, and many businesses were closed however, Lakisha at Infiniti of South Atlanta was waiting for me with a smile on her face and a car ready for pickup...she was as excited for me as I was in getting the car I had been wanting for a long time. This was the first time I actually saw the car with all the options that I wanted exactly and was not disappointed. Lakisha ensured all paperwork had been completed prior to my arrival and ready for signatures only. My husband and I met with David, finance manager, and quickly signed all paperwork...no haggling, no fuss...a first for me when buying a new car. Overall I can't say enough about my experience with Infiniti of South Atlanta and would definitely recommend them to others and especially to those under the USAA car buying service. Both Lakisha and David were a pleasure to work with and managed to pull the sale off despite the lingering icey conditions from the recent storm. Thanks again for the best car buying experience I have ever had... Susan E. Mobile, AL More

I previously had a bad experience with this dealership but Marcus was great despite me not purchasing a couple of years ago so, I decided to reach out to him when I was looking to purchase a agian; and he but Marcus was great despite me not purchasing a couple of years ago so, I decided to reach out to him when I was looking to purchase a agian; and he was willing and just as excited as the first time to help. He made my buying experience the most positive and stress-free. Essentially, Marcus exceeded any expectatation that even the most particular buyre could have, He went above and beyond but most importantly; he ALWAYS kept his word. He made a negative experience positive and if you are looking to purchase; Marcus is your guy regardless of the budget. More

Ms. Denewellis Service Consultant listen to what my needs were for my 2005 G35. Because I did not want to purchase new rims; She first collaborated with Alloy Wheel Repair to remanufacture all 4 of my rims w were for my 2005 G35. Because I did not want to purchase new rims; She first collaborated with Alloy Wheel Repair to remanufacture all 4 of my rims within 3 days. She then coordinated the effort in replacing 4 worn tires with 4 new high profile Bridgestone tires on the 4th day. This would normally be just another day but I also had a childhood friend who died this same week. My mind and heart wasn't on my vehicle. The funeral was set for 12:00 noon. My tire replacment was at 08:15. Ms. Denewellis and her service team, had me out of the service department with all new tires and vehicle washed at 10:40. Allowing me plenty of time to attend my friend's funeral with no worries. Ms. Denewellis ability to first listen and then act, gave me the reassures that my day/funeral day would be find. I most definitely would recommend Infiniti of South Atlanta to others, if service consultants like Ms. Melissa Denewellis are employed there. Please Let Ms. Denewellis know, she helped me through a day that could have been overwhelming. Thank you! More

Andre Goolsby was our salesman and went out of his way to help us get the car we wanted. Andre made sure we understand the benefits of the different models, so we knew for sure what vehicle we wanted. He fol help us get the car we wanted. Andre made sure we understand the benefits of the different models, so we knew for sure what vehicle we wanted. He followed up with us after the purchase to make sure everything went well and we were happy with the car. Everyone at the dealership was friendly and helpful. More

I found the car on the internet and did the entire deal over the phone. I thought the price was excellent and Lakisha was extremely helpful and friendly. I drove 4 hours to the dealership and the paperwo over the phone. I thought the price was excellent and Lakisha was extremely helpful and friendly. I drove 4 hours to the dealership and the paperwork (although it did have a few minor mistakes) and car were ready to go. In about 45 minutes I was on my way. I did't deal with anyone else at the dealership but everyone seemed to be very friendly. More

Great price, great service, no tricks! Lorenzo did a wonderful job. He was very patient, answered all of my questions and did all of the research I asked him to do. When I finally came in to the deale wonderful job. He was very patient, answered all of my questions and did all of the research I asked him to do. When I finally came in to the dealership there were no surprises. Sweat free! I would definitely recommend him. More