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INFINITI of South Atlanta

Union City, GA

Overview
Reviews
Vehicles
3.1
285 Reviews
Call Dealership (877) 888-3268

4201 Jonesboro Road

Union City, GA

30291

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Showing 285 reviews

April 21, 2022

It took “9” hours to conclude the transaction. My wife and I are still baffled by the experience. The manager never came to see us during that time. I think his “decisions” and callous disposition More

by tavmanian
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alan Rachal
Report | Print
Apr 22, 2022 -

INFINITI of South Atlanta responded

I am very sorry that it took longer than expected to complete your purchase. We strive to provide our customers with a smooth buying experience, and it's disappointing that we've missed the mark here. Your feedback will help us improve for future guests, and if you were willing to speak with me regarding what happened, I would like the chance to rectify any ongoing issues. Thank you, Tia Howard - New Car Manager - 770-774-9151

April 20, 2022

I recently purchased a 2022 QX60 and received outstanding service throughout from Infiniti of South Atlanta. Mark made sure the buying experience was as easy and stress free as possible. Thank you !! More

by dads_bailie0s
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Roach
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Apr 20, 2022 -

INFINITI of South Atlanta responded

We do our best to ensure nothing but a positive experience and we are so glad Mark's commitment to our customers stood out to you. Thank you for choosing INFINITI of South Atlanta and we wish you many safe and happy miles in your new QX60!

March 23, 2022

I love the customer service very helpful and the salesman was very knowledgeable. Also they were willing to go the back for me to get me into a good reliable car More

by barrydeonte81
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Kerce
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Mar 23, 2022 -

INFINITI of South Atlanta responded

We do our best to ensure nothing but a positive experience and we are so glad our commitment to our customers stood out to you. Thank you for choosing INFINITI of South Atlanta and we wish you many safe and happy miles!

March 18, 2022

Great service from Rick in the shop and Cherish in the front desk area. Kept me informed about my JX35 More

by cameron.washington86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Harding
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Mar 18, 2022 -

cameron.washington86 responded

Great Job Guys! Thanks again

Mar 21, 2022 -

INFINITI of South Atlanta responded

Cameron - Thank you for trusting us with your INFINITI JX35! We are delighted to hear that Rick, Cherish, and our INFINITI of South Atlanta team provided excellent service. Hope to see you next time!

March 04, 2022

Clean, people are friendly. Wonderful service. They will get you out in a timely manner. More

by tfalston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thighree, Daniel Miller
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Mar 07, 2022 -

INFINITI of South Atlanta responded

Thank you for your confidence in our work! We are grateful to have you as an INFINITI of South Atlanta customer and we hope to see you again down the road.

February 25, 2022

Very professional and personable. Rick and the crew were awesome. They took very good care of me. I can’t thank them enough!!!!!! More

by NikaB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick, service department
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Mar 08, 2022 -

INFINITI of South Atlanta responded

It is gratifying to hear that you had such an outstanding experience with Rick and our team! Thank you for coming to INFINITI of South Atlanta and for sharing an awesome review. We hope to see you again down the road!

February 11, 2022

Excellent service provided...service rep was excellent and kept me informed the entire time. Thanks More

by FANNETTE
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Theirre, Scott
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Mar 04, 2022 -

INFINITI of South Atlanta responded

It's awesome to see that our team kept you informed about your vehicle. Thank you for your trust in us to get the job done right!

February 05, 2022

excellent service, oil change and tire rotation with sway bar end link replacement (warranty ) all done in 2 hours. More

by Spike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Makert
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Feb 05, 2022 -

Spike responded

OK

January 04, 2022

My experience was awesome from start to finish. I hade the opportunity to look at both used and new cars and ultimately found the best deal on a new Q50. L found the desired color interior and exterior! More

by MICHAEL.STOKES
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tia Howard (Sales Manager) and Justin Walker (Brand Specialist)
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October 25, 2021

Expert technician explain in detail what service required. Gave me confidence that my car was in good hands More

by cmkeller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamere, John Abate
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