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INFINITI of South Atlanta

Union City, GA

3.1
285 Reviews

4201 Jonesboro Road

Union City, GA

30291

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Showing 285 reviews

October 09, 2020

Very professional advisor, also very informative about the service I was receiving. I will be a return customer! Very clean and adhered to social distancing that’s very important at this time. More

by ciij4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carson Gaither
October 07, 2020

Customer service is an valuable and important we you experience people who care. Take time to review car performance and communicating the updates in person More

by LindaAgnew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carson Gaither
September 22, 2020

Infiniti south Atlanta is a great dealership . Thomas provides excellent customer service and he is very knowledgeable of the Infiniti product. Great place to purchase a car. More

by Methious
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Burnette , Ken Flannigan, Avery Anderson
September 22, 2020

I'm very pleased with the service and professionalism of workers and staff at Infiniti of South Atlanta, particularly Thomas Barnette. He answered all of my questions and gave me a detailed snapshot of the More

by Reggie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Barnette
July 03, 2020

This dealership is awesome! I always have a great experience. My service consultant is Carson Gaither. He is the absolutely the best & one of the main reasons I receive vehicle servicing at this deal More

by AMadden
Recommend Dealer
Yes
Employees Worked With
Carson Gaither
July 02, 2020

The worst had an 4;00 appointment for an oil change-I mentioned to the sales rep (Carson G) oil change only No upsales- 6 o’clock roles around He’s gone my car was never serviced- the Mgr offered loner c More

by Tre
Recommend Dealer
No
Employees Worked With
Carson Gaither
Jul 02, 2020 -

INFINITI of South Atlanta responded

Tre, thank you for taking the time to review our dealership and for bringing this to our attention. Unfortunately due to the current pandemic, we are experiencing longer wait times on simple services due to our reduced staff. However, this is not an excuse. We apologize for the inconvenience and the lack of communication you experienced while waiting for your vehicle. We can assure you we will bring this to management's attention in order to avoid this in the future. We appreciate your business and would like to earn it back. If you are open to discussing this with our Service Manager, Sean Eason, please do not hesitate to call us at (770) 774-9151.

May 15, 2020

Excellence We only use Infiniti to service our cars and have done so for many years now because of the excellent service in the service department and we have th More

by Mrs VJack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Barnette
May 02, 2020

STOP! I advise you not too consult with Roxanne Chin, Service Advisor regarding repairs on your vehicle. If you do, the chances of you receiving proper customer service is less than none. You will certai More

by Mrshonestfeedback
Recommend Dealer
No
Employees Worked With
Roxanne Chin, Service Advisor
Jun 17, 2020 -

INFINITI of South Atlanta responded

Thank you for taking the time to review our dealership and provide us with your feedback. We'd like to learn more about your recent visit and where you feel we have an opportunity to improve in order to make your next experience 5 stars. If you are open to discussing, please give us a call at (770) 774-9151 and ask to speak with our Service Manager, Sean Eason.

April 29, 2020

Service Consultant was professional and patient I'm dealing with my vehicle. I was kept abreast of how long it would be until my vehicle is ready. More

by rlf222
Recommend Dealer
Yes
Employees Worked With
Carson Gaither
April 04, 2020

Infiniti of South Atlanta did an excellent job on my wife's Q50. Thomas in the service department was top notch. The service was performed timely. We were very pleased. More

by WillieB
Recommend Dealer
Yes
Employees Worked With
Thomas in Service
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