
INFINITI of South Atlanta
Union City, GA
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Great Service Called to check out a car I seen online and was assisted by Scott King. I set an appointment to come see the car with the intent to purchase it. Sc Called to check out a car I seen online and was assisted by Scott King. I set an appointment to come see the car with the intent to purchase it. Scott had it all cleaned up, he was very welcoming, professional and was very thorough when going over the vehicle. Scott was AMAZING I really enjoyed doing business with him. I can tell he knew the product very well and pointed out features I didn't know it had, based on my own research. Also, I want to acknowledge Teaunna Lester, Finance Manager she was AMAZING as well, very professional and welcoming. She took her time going over the paperwork and answered the all our questions without any hesitation. Infiniti of South Atlanta has a great team. Scott and Teaunna are great assets to the company they made my experience unforgettable. I highly recommend this location! Thanks for the excellent customer service, it definitely goes a long way. More
Unprofessional Theives Have been trying to get in contact with someone in Management in the service department for over a month now and have been unsuccessful due to the un Have been trying to get in contact with someone in Management in the service department for over a month now and have been unsuccessful due to the unprofessionalism of management not returning calls after numerous of left voice messages. Infiniti M35 towed in the beginning of November. Service guy Carson told us we needed a alternator. We got this put in for over $700 picked up the car November 13th by November 20th I was broke down on the highway with my kids stranded!!! Since then we have left messages for Carson, Sean and his manger and have yet to get a call back. We basically spent all this money for NOTHING!! Have had to rent cars, catch ubers just to get back and forth to work and our kids to school dishing out unnecessary money after we just paid for this expensive car repair. I have been furious at calling this dealership for over a month and no one not even in management has responded. This would have not have taking place if I would have visited the Infiniti location in Cobb. I will be reporting Sean the service manager to corporate and also taking legal action against this dealership. You all have taking advantage of a customer and stole my money just for my car to break down 2 weeks later. More
Very professional, welcoming, customers are well taken care of. Im about 45 minutes away from this dealership, i prefer to come here because of the great service i receive. Don't believe me? Go yourself. care of. Im about 45 minutes away from this dealership, i prefer to come here because of the great service i receive. Don't believe me? Go yourself. More
Excellent Experience with Maintenance Department I always have a positive experience when I have my car serviced at Infinti South Atlanta. Carson is terrific. He is friendly with a great personality. I always have a positive experience when I have my car serviced at Infinti South Atlanta. Carson is terrific. He is friendly with a great personality. He answered my questions professionally and he made sure I was given periodic updates on the status of my car. I always feel important and special when I visit Infiniti South Atlanta. All employees I have contact with make me feel appreciated. I love my QX50 and I love Infiniti South Atlanta! More
Always have an awesome experience here Thomas my service rep and Stacy my Service tech always give me excellent service and are very friendly. The information they give me on my vehicles ar Thomas my service rep and Stacy my Service tech always give me excellent service and are very friendly. The information they give me on my vehicles are always to the point. I would recommend this service department to any of my friends and family. More
Service The service manager and staff did an excellent job. I would recommend this dealership to friends and family. They were very helpful and patient answer The service manager and staff did an excellent job. I would recommend this dealership to friends and family. They were very helpful and patient answering all of my questions. The customer service was great. More
Disappointed in the service department I went to have my car service and spent $478.00, upon receiving my cash out receipt I noticed on there a car wash and Vacuum . My car was not wash or I went to have my car service and spent $478.00, upon receiving my cash out receipt I noticed on there a car wash and Vacuum . My car was not wash or it wasn’t vacuum. The service dept didn’t replace the service sticker on my window, so I can see the amount of mileages for my next oil changes. More
Always comfortable with the Atmosphere, Employees. My Service Advisor Dane Jones was very clear with the explanation on what needed to be done to my vehicle. He's a new advisor, I like his style, I li My Service Advisor Dane Jones was very clear with the explanation on what needed to be done to my vehicle. He's a new advisor, I like his style, I like the way he handle me as a customer. Very nice young man Infiniti of South Georgia give him five stars More
Disrespected vehicle still not repaired I have taken my car to Infiniti south Atlanta 3 times for the same issue. No tedult as of yet. I took car back today 2/6/2019. Thomas is the service I have taken my car to Infiniti south Atlanta 3 times for the same issue. No tedult as of yet. I took car back today 2/6/2019. Thomas is the service guy that I dealt with. I would not recommend anyone to trust his workmanship, nor his honesty. He was very disrespectful as if it was my fault the vehicle had to be returned. I had to see another service rep....Thomas would not acknowledge me at all, maybe because I took my brother with me in order to be respected as woman first then a customer who deserved much better respect than I had received More
Great Service I came in for a oil change and they wash my vehicle the customer services was great I have never had a problem with Infiniti South their always courte I came in for a oil change and they wash my vehicle the customer services was great I have never had a problem with Infiniti South their always courtesy. More