INFINITI of South Bay - Service Center

the customer service very fast and attentive to the customer with kindness all the workers very attentive to customer service all very professional ever looking forward customer with kindness all the workers very attentive to customer service all very professional ever looking forward More

My last visit was Extremely disappointing. The driver seat was lose on the track and the back panel had come off. I was told one of the motors didn't work and it would cost $2350.00 to fix it. The whole seat was lose on the track and the back panel had come off. I was told one of the motors didn't work and it would cost $2350.00 to fix it. The whole car would barely fetch that much in trade in. I was totally insulted at such an outrageous price. I was charged $175.00 for nothing and they didn't even have the courtesy to pop the back panel in place. TOTAL RIP OFF!!! You all should be ashamed. You will never see another dime of my money!! Holy cow More

I am fully satisfied with the service/ maintenance of my car. I am also happy that the car runs in good condition with the help of Everardo Villalobos. I went there many times, no one compares to him, He is car. I am also happy that the car runs in good condition with the help of Everardo Villalobos. I went there many times, no one compares to him, He is approachable, friendly, helpful, expalain the problem clearly, etc..He is the best. More

I was in for service on my vehicle. I was getting the alignment fixed and rear brake pads. After paying, I reviewed the paper work and noticed that the left side never changed. When I questioned Edson ab alignment fixed and rear brake pads. After paying, I reviewed the paper work and noticed that the left side never changed. When I questioned Edson about it, he said he would check with the service tech. Then he came back and said my 5-year old car needed new shocks. It wasn't mentioned anywhere else, but then I was quoted 900 dollars. When I got home, I was furious. Not only was my alignment not really fixed, which is a safety problem and will affect my new tires, then I was told I need new shocks. Unreal. Then I received an email that said my shocks were fine when they did the 5point inspection. Hmmm. Interesting that they would say it was the shocks when it wasn't. My alignment is still off. More

Everything was great. I brought my car in for regular maintenance at 80,000 miles. Everything was great and they even replaced my cabin filter for no charge. Thanks! maintenance at 80,000 miles. Everything was great and they even replaced my cabin filter for no charge. Thanks! More

Always great service. I feel I can trust my advisors recommendation to keep my Infiniti running great so I can get to wear I need to be recommendation to keep my Infiniti running great so I can get to wear I need to be More

Great support and service! Dropped off the car and picked it up when done... it was awesome! Dynamic staff that was attentive and professional. Thanks! it up when done... it was awesome! Dynamic staff that was attentive and professional. Thanks! More

Took my car for service and the technician was very knowledgeable regarding an issue I was having with my car issue fixed nice work, thanks knowledgeable regarding an issue I was having with my car issue fixed nice work, thanks More

Great service as always, brakes are working beautifully since bringing the car in. ... it’s unnecessary to have a 25 word min on this survey. since bringing the car in. ... it’s unnecessary to have a 25 word min on this survey. More

Nice staff and friendly service. They washed my q60 after service. Nice touch. AA a a a a a a a a a a w service. Nice touch. AA a a a a a a a a a a w More