Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
INFINITI of Tallahassee
Tallahasee, FL
333 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
333 Reviews of INFINITI of Tallahassee
February 08, 2019
Great service department personnel! I went in for an oil change and discovered a couple other issues. Scott Futch was great in researching my account to see where I was at maintenance co I went in for an oil change and discovered a couple other issues. Scott Futch was great in researching my account to see where I was at maintenance contract wise. They did a good job and put in a little extra effort in the complementary wash as well. Great job! More
by MLANGFORD35
Verified CustomerEmployees Worked With
Scott Futch
October 21, 2018
Excellent customer service. Buying new vehicle easy! This is our third Infiniti purchased at this dealership. Paul Maraist has exceeded all of our expectations as a salesman and showed excellent custome This is our third Infiniti purchased at this dealership. Paul Maraist has exceeded all of our expectations as a salesman and showed excellent customer service at all times. More
by Rach0423
Employees Worked With
Paul Maraist
August 29, 2018
Buying pre-owned with William Drake Buying a new vehicle, backed by a full warranty is like a cake walk compared to buying a used vehicle with no warranty at all. Buying pre-owned can Buying a new vehicle, backed by a full warranty is like a cake walk compared to buying a used vehicle with no warranty at all. Buying pre-owned can be highly anxiety provoking. There are so many things that could go wrong. You must find a salesperson you can trust. When I started my car search, I first visited a used car dealership. I was assisted by a very high pressure salesman who was pushing this one vehicle, that he assured me was the best on his lot. The vehicle looked great and was very clean, but upon further investigation, I learned the car had a major mechanical problem that would have cost me over $4,500 to repair. The service department had recommended the repair, but the dealership refused it. This experience made me even more leery of pushy, aggressive sales people. Had I purchased that vehicle, my son and I would be on the bus-stop already. I require the time and space to test drive and research the vehicle, so I can feel confident in my decision. I don't need someone breathing down my neck, trying to force me to make an immediate purchase. This is why I have so much appreciation for the experience I had with William Drake at Napleton Infinity. I felt very comfortable with Will. He was friendly, professional and committed to making sure I was a satisfied customer. Will and his Sales Manager, Janice, saw to it that everything he promised me before the sale, was fulfilled after the purchase was made. We are really enjoying our vehicle! . More
by Ms. Manners
Employees Worked With
William Drake, Janice Gibson
August 18, 2018
Greg Avant Mr. Greg Avant was very kind and courteous. He was also very knowledgeable about the vehicle we purchased. He definitely earned our respect and our Mr. Greg Avant was very kind and courteous. He was also very knowledgeable about the vehicle we purchased. He definitely earned our respect and our loyalty. We would enjoy the opportunity to do business with Greg in the future. Thanks Greg for making my wife happy and she is loving her new Infiniti QX50. The Bowen’s More
by Bowen
Employees Worked With
Greg Avant
February 25, 2018
Great Experience! I had a great experience today! Kevin was my sales person and he was so helpful and patient. He gave me all of the information I requested and allowed I had a great experience today! Kevin was my sales person and he was so helpful and patient. He gave me all of the information I requested and allowed me to make my purchase decision without any pressure. I definitely recommend him! More
by WendyL
Employees Worked With
Kevin Overton
February 16, 2018
BEST Car Buying Experience Ever After having a very negative experience with another dealership, my husband and I came to Napleton Infinity. Kevin (Overton) came over and greeted us. After having a very negative experience with another dealership, my husband and I came to Napleton Infinity. Kevin (Overton) came over and greeted us. He was very pleasant and he answered all of our questions. Dealing with him and all of the employees here was a wonderful expereince. Sam Backey was also wonderful to work with. She took great care of us and explained everything that was needed for my purchase. Everyone else greeted us when they walked by, made sure we had what we needed, and was very pleasant. I would totally recommend Napleton Infinity to anyone who was looking to purchase a car. More
by Mrs. Jones
Employees Worked With
Kevin Overton, Sam Backey
February 16, 2018
Kevin Overton ROCKS! My purchase of a 2017 QX-70 was seamless and easy...thnx to Kevin Overton and the Napleton Team. I highly recommend them! Keith Driver My purchase of a 2017 QX-70 was seamless and easy...thnx to Kevin Overton and the Napleton Team. I highly recommend them! Keith Driver More
by Kdriver
Employees Worked With
Kevin Overton
January 23, 2018
Well pleased with transaction. Staff made it easy and painless. Salesman was also very professional. Financing was the simplest I’ve ever encountered. Would consi with transaction. Staff made it easy and painless. Salesman was also very professional. Financing was the simplest I’ve ever encountered. Would consider this dealership again. More
by Michael f Williams
Employees Worked With
Kevin
January 20, 2018
Love my new QX50 Great experience for us! Kevin worked hard to find us the right car at a fair price. He explained our options and was very knowledgeable. Great experience for us! Kevin worked hard to find us the right car at a fair price. He explained our options and was very knowledgeable. More
by MrsHamm
Employees Worked With
Kevin Overton
January 17, 2018
Great Experience! Really good experience! A very low pressure atmosphere...the vehicle and price spoke for themselves. Kevin Overton was our salesman and he was extreme Really good experience! A very low pressure atmosphere...the vehicle and price spoke for themselves. Kevin Overton was our salesman and he was extremely personable and very knowledgeable about the vehicles. It only took a couple of hours to test drive the vehicle and get a deal done. Finance department (Samantha) was extremely thorough and knowledgeable, and very nice as well. Thanks! More
by Happygirl123
Employees Worked With
Kevin Overton
