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INFINITI of Van Nuys

Los Angeles, CA

4.8
945 Reviews

5455 Van Nuys Blvd

Los Angeles, CA

91401

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945 Reviews of INFINITI of Van Nuys

February 22, 2025

Very accommodating and courteous. Very professional. Does what needs to be done professionally. Trustworthy! Comfortable waiting area. More

by SYDAVIDF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Rodriguez, Ronald Lazo
February 21, 2025

I brought my car to the dealership to replace my four tires and air filter the service department. They were very professional. And I am very satisfied with the work that has been done to my car and the More

by GUSHADDAD6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Wilson, Ronald Lazo
February 18, 2025

Disgusting dealership”! !!. To all Los Angeles and America do not come here To infinity of Van Nuys..! These are a bunch of liars and thieves only here to take your money More

by YEXJOHN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ivry, Brandon Wishengrad, Ronald Lazo, Sean Safian, Movses Dzhansyan, Maria Sepanian, Bryan Munoz, Eric Arreola, Hugo Ruiz, Eddie Rodas
February 16, 2025

Luis provides spectacular customer service. He always goes above and beyond to ensure that I am kept informed about my vehicle servicing. More

by JOSEPHFLOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
February 12, 2025

I have never seen a hands on Service Director like Ronald Lazo. Between Ronald and Service Manager Luis Rodriguez, my car issues were address. For the first time, had an understanding of what my vehicle need More

by MIGUELTORRES063
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Wishengrad, Ronald Lazo, Movses Dzhansyan
February 11, 2025

Customer service is the best. Luis Rodriguez has been taking care of us for years and has always been great. More

by BOWERS77
Recommend Dealer
Yes
Employees Worked With
Luis Rodriguez
February 09, 2025

Great follow up. ..good communication and rapid response to inquiries. Louis the service manager was outstanding! More

by JP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis
January 31, 2025

Fast and easy process thought I had a problem with the car but they explained to me why it did that and it made perfect scense! More

by Tino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudy and Santiago , Ronald Lazo, Movses Dzhansyan
January 28, 2025

Service team is great! They are always able to fix the issue and are friendly and thorough. More

by Haik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis and Santiago in Service are great
January 28, 2025

Reliable all the time I need service and service representative listen to customer any time More

by Victor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Lazo
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