
INFINITI of Van Nuys
Los Angeles, CA
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949 Reviews of INFINITI of Van Nuys
Think twice. ....Nice people but don't expect much when you buy a so called certified vehicle. Interior had sticky soda and food on the console and between seats, ....Nice people but don't expect much when you buy a so called certified vehicle. Interior had sticky soda and food on the console and between seats, seats had signs of previous liquid spills, scratched up door panel, worn out heavily used floor and cargo mat. Very dirty not detailed just a simple car wash. I spent over 34k and they could not provide a shuttle to pick me up a few miles away. First time I ever bought a car and they did not fill up the tank, only 1/2. They provided no documentation regarding my certified vehicle warranty. Like I said nice people but I will not return or recommend. More
Staff were friendly but I was not pleased with the haggling of prices during the transaction. I guess this is a necessary procedure for dealers. I would like to have a no haggle experience when purcha haggling of prices during the transaction. I guess this is a necessary procedure for dealers. I would like to have a no haggle experience when purchasing a car. More
Miguel is an amazing consultant at this branch. He is personable and inspires trust! Thank you for empowering him to create happy customers!😃 He is personable and inspires trust! Thank you for empowering him to create happy customers!😃 More
Never have I given a 5 star review of an auto dealership. From service, sales and the parts department everyone was very helpful and knowledgeable. Know it isn't much in the whole scheme of things, but From service, sales and the parts department everyone was very helpful and knowledgeable. Know it isn't much in the whole scheme of things, but this was the first dealership to give me a free fob battery. Not to mention, place was spotless. Great coffee, Expresso machine. More