INFINITI of Van Nuys

Great service I came in hoping to have a quick and stress free experience, and I am happy to say, that is exactly what I got thanks to both Movses Dzhansyan, and Jo I came in hoping to have a quick and stress free experience, and I am happy to say, that is exactly what I got thanks to both Movses Dzhansyan, and Jose Bran. Both were exceptional and are both examples of what genuine customer service is. More

Good experience Went into the dealer unsure if a purchase would be made. As soon as i walked up to the lot i was approached by Chris G, he was very easy going and eas Went into the dealer unsure if a purchase would be made. As soon as i walked up to the lot i was approached by Chris G, he was very easy going and easy to talk to which is a plus when ever i go to a dealer. Let him know my wants as far as the car went and we took it from there. Everybody was transparent and up front about the details of the purchase which is how business should be conducted, and made things simple. Once again im happy with the purchase and satisfied with the customer service chris provided More

Amazing Sean He is the best sales man I work with , I bought so many cars but this time I was at ease. I will back again. He is the best sales man I work with , I bought so many cars but this time I was at ease. I will back again. More

Quick, easy and smooth transaction! I went through a broker (Caliber Motors and Leasing) who set up the deal through Van Nuys Infinity. Went there to sign paperwork and I couldn't be ha I went through a broker (Caliber Motors and Leasing) who set up the deal through Van Nuys Infinity. Went there to sign paperwork and I couldn't be happier at the welcoming attitude of the finance manager and the rest of the crew there. More

Lease I had a great experience with lease of my car. Sean answered our questions and sowed us how to navigate through Navi and phone connections. Tha I had a great experience with lease of my car. Sean answered our questions and sowed us how to navigate through Navi and phone connections. Thank you More

Best Car Experience The entire staff was amazing, especially Jose and Jayme! They were so welcoming and friendly, making my car purchase the best experience ever! I defin The entire staff was amazing, especially Jose and Jayme! They were so welcoming and friendly, making my car purchase the best experience ever! I definitely recommend Infinity of Van Nuys. More

First time buyer As a first time buyer the process took a little longer than expected but they hooked me up however no car mat was discovered later. As a first time buyer the process took a little longer than expected but they hooked me up however no car mat was discovered later. More

Friendly and professional The team here really worked to get me the car I wanted without any of the stress. The staff is very friendly and professional. I will be back . The team here really worked to get me the car I wanted without any of the stress. The staff is very friendly and professional. I will be back . More

They lied more than once! The salesman lied to us about the length of the warrantee and the cost of the warrantee. He sold us the paint protection CLEAR SHIELD saying that it The salesman lied to us about the length of the warrantee and the cost of the warrantee. He sold us the paint protection CLEAR SHIELD saying that it was LoJack, was already installed and couldn't be removed. And the manager hasn't retuned my calls. The finance manager, Noman, was terrific and very helpful. More

Excellent Wonderful service and assistance from manager salesperson Anthony and finance. Helped us and stayed with us from beginning to end. Would highly recom Wonderful service and assistance from manager salesperson Anthony and finance. Helped us and stayed with us from beginning to end. Would highly recommend this dealership More