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INFINITI of Van Nuys

Los Angeles, CA

4.8
949 Reviews

5455 Van Nuys Blvd

Los Angeles, CA

91401

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949 Reviews of INFINITI of Van Nuys

May 08, 2025

Excellent customer service and outstanding performance by mechanical technician who performed the actual repair work. Price was competitive and reasonable. Appointment availability was excellent and was able More

by RRITCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudy - actually provided customer service., Ronald Lazo
May 07, 2025

Santiago always provides the Best customer service always on time I really recommend to do your service here More

by BUENOJJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santiago
May 07, 2025

The best! Super friendly, answers all my questions. Customer service is above and beyond That's it More

by ESTRADAREVA
Recommend Dealer
Yes
Employees Worked With
Rudy
May 05, 2025

Very helpful and my trip to dealership very easy Santiago was very helpful and took care of my issue very quickly. I couldn't ask for anyone. He straight to the point and made my process so much easier. More

by Annett.r24
Recommend Dealer
Yes
Employees Worked With
Santiago
May 05, 2025

Santiago is top notch! The main reason I bring my car to Infiniti even for something as simple as an oil change. The service with Infiniti is by far exceeding my expectati More

by jeremiah.waylon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santiago
May 04, 2025

Rudy made everything seamless. I wouldn't bring my car anywhere else because of him. Efficient and wonderful experience. More

by DANNY R
Recommend Dealer
Yes
Employees Worked With
Rudy Ruiz
May 04, 2025

Luis is one of the best Service advisors ever. I appreciate all that he does. If he didn't work here, I would literally stop coming to Infiniti of Van Nuys More

by JOHN.DINKJIAN
Recommend Dealer
Yes
Employees Worked With
Luis
May 04, 2025

Excellent I'm a long-term customer; they have excellent service. It's Nissan corporate, upper management that's stupid and has no clue about what they're doing. I would rate them as morons. The guys at the More

by STAN.WIEGAND
Recommend Dealer
Yes
Employees Worked With
Rudy Ruiz
May 03, 2025

Easy check in. Comfortable customer waiting area. Good communication on car update. Friendly staff around too. More

by Tinamarie31
Recommend Dealer
Yes
Employees Worked With
Santiago : Service
May 02, 2025

Great customer service, the personnel and staff are personable and engaging. The service and work is always done with the highest of people efficiency. More

by venise_v
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santiago
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