From: "Ramesh Malkani"
Date: Tue, 25 Mar 2008 17:35:11 -0400
Subject: 10 Satisfied customers..
** High Priority **
I am writing to let you know about 10 satisfied customers..ME AND MY FAMILY! Please see attached photos of the gan g with the van.
We recently traveled to Myrtle Beach, SC in one of your Dodge Sprinter Van(mini bus??)..Great experience_ very spacious,comfortable and surprisingly fuel efficient.
During our road trip many people asked me "What the heck is that monster?"..a few wanted to know where we rented it and some wanted to look at the passenger cabin and the amazing trunk space..one wanted to know the size of the engine and the displacement (now how would I know that?).
The service provided by Josh (he answered all my questions and booked my reservation), and Marcy, who did all the registration and paperwork (with a smile and a sunny attitude) was excellent. I write this because I am from the hospitality industry myself and know how important it is for our informed associates to interact pleasantly with all the guests. Please pass on my thanks to both- Josh and Marcy.
By the way, at some point in our road trip, we called the tel# on the key-chain to find out what frequency to use on the FM to get audio on the DVD..once again the answer was forthcoming and accurate.( Did not get the name of the person I spoke to..it was a male).
Great service + Great Product..Thanks.
If I can ever be of any assistance in helping you locate a Marriott Product, please do not hesitate to call me.
I know I will be renting again from YOU in the near future.
Ramesh Malkani - Controller
LaGuardia Courtyard by Marriott
"Your New York Connection"
90-10 Grand Central Parkway
East Elmhurst, NY-11369
Tel : 718 308 4762 Fax :718 446 1922