Imperial Motor Company

Another great experience with Brian at Imperial. This is our third purchase from him and his team and it was smooth and easy. He found us exactly the right Cadillac we were looking for and made us a This is our third purchase from him and his team and it was smooth and easy. He found us exactly the right Cadillac we were looking for and made us a very fair deal on it too even though were were picky about the colors and options lol. couldnt ask for more! More

Who would sell you a car that wasn’t safe to drive? Imperial Motor Company, that’s who. These guys are nothing more than a flyby night dealership. They take in used cars, shine them up a little bit an Imperial Motor Company, that’s who. These guys are nothing more than a flyby night dealership. They take in used cars, shine them up a little bit and put them on the lot for sale without any major maintenance performed on them. I worked with Brian, the general manager, who is accommodating, and pleasant to work with. I do have words of advice for anyone who is considering buying a car from Imperial Motor Company. Do your homework and know exactly what it is that you’re looking for. If something doesn’t seem right don’t bother questioning it because Brian will have a quick and reasonably logical explanation. Take a deep breath and count to 10 and ask yourself is this something I could live with. For example, I purchased a Jeep Wrangler that had no spare tire and sensor lights that were illuminating on the dash. It was all explained away like, that’s no big deal, an easy fix. But are they willing to fix the issue? Nope, it’s up to you, which doesn’t seem like a major circumstance in the excitement of the moment. However, those little issues definitely turned into bigger ones as I began driving the car home And completely lost power in the middle of I 75. Fact is, I barely made it home and I live three hours from the dealership. You shouldn’t feel completely anxiety ridden driving a vehicle that you just purchased for tens of thousands of dollars. Once I had a professional take a look, the list of issues were as long as I am tall so I decided the very next day to trade that car in for something that I felt safe driving. Before you sign that piece of paper that says, “AS IS” You better be certain that you can either live with the problems or be able to afford to have them repaired on top of their lofty pricing (for what you receive). When I contacted Brian he assured me that he wanted to make it right. At this point the only thing that would make it right would be to reimburse me for the money that I lost having to trade for a car that I felt safe driving to the tune of $4000. Completely my error for not walking away but somehow I felt that I could trust Brian, that he wouldn’t let me drive off the lot in a car that was breaking down and that lost power several times on the way home. Let’s just say that at my ripe old age of 65 I am still learning lessons the hard way. Shame on me. Save yourself the hassle, find a car at a reputable dealership where they actually service a vehicle before putting it on the lot More

I had a great experience with Brian and George. I purchased my son a 2009 Jeep Wrangler. They were kind and courteous throughout the transaction. My credit isnt the best and the insurance was a bit I purchased my son a 2009 Jeep Wrangler. They were kind and courteous throughout the transaction. My credit isnt the best and the insurance was a bit of a hassle but Brian helped us navigate through the process and it really resulted in a great experience. More

I have been in contact with Imperial Motors regarding a 2005Malibu Maxx . Even though they had 80 pictures online, I called and asked for additional Photos. They provided the photos I asked for. To my de 2005Malibu Maxx . Even though they had 80 pictures online, I called and asked for additional Photos. They provided the photos I asked for. To my delete the photos of the car looked as I hoped they would. I am very interested in purchasing this vehicle. It looks like just what I need. I am grateful that they Dealership took time to send me the added photos. I need to Add I did not purchase this vehicle yet. I plan on Purchasing this vehicle shortly. Thank you to you all, Elliott Nelson More

I had a couple of issues with the car but all issues have been resolved the problem was with the repair shop not the dealer so I retract my original post about imperial motors in Newport Ritchie fl Br have been resolved the problem was with the repair shop not the dealer so I retract my original post about imperial motors in Newport Ritchie fl Brian was very helpful in this situation More

Good morning my previous post on imperial motor car fl on my car purchase all issues have been resolved. The problem I had was not with the dealer but the repair shop they no longer use due to other repair i my car purchase all issues have been resolved. The problem I had was not with the dealer but the repair shop they no longer use due to other repair issue (cold air Newport Ritchie) Brian has helped tremendously in solving the issues More

When I reached out, they responded very promptly got me a good deal. The staff was very interested in making the deal, plus the car was in the same condition as listed. good deal. The staff was very interested in making the deal, plus the car was in the same condition as listed. More

The dealership never responded to my request for information regarding the car I was interested in information regarding the car I was interested in More