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Imperial Subaru

North Attleboro, MA

Overview
Employees
Reviews
Vehicles
4.7
638 Reviews
Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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551 S Washington St

North Attleboro, MA

02760

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Showing 638 reviews

March 03, 2026

Great service and very helpful staff. They offered a shuttle back to my house given it was a long appointment which was really helpful. More

by HDEAN83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Mar 03, 2026 -

Imperial Subaru responded

Hi Dean! Thank you for sharing your five-star review of our team! It was our pleasure to help you out. - Imperial Subaru

March 02, 2026

as usual, I was very impressed with the service department. They are polite, knowledgeable, and communicate . More

by BARBARASTANFORD
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember her name. But it was the woman on the left cash register not the girl who’s extremely thin.
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Mar 03, 2026 -

Imperial Subaru responded

Hi Barbara! Thank you for choosing Imperial Subaru and for sharing your review! It's great to hear that our service team impressed you with their professionalism and communication.

March 02, 2026

The service was exceptional as expected. Alvaro kept me informed of the progress of the service and carefully explained the options. I truly appreciated his scouring our service history (we More

by TGLABONTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alvaro
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Mar 03, 2026 -

Imperial Subaru responded

Hi Labonte! Thank you for sharing your feedback! We are thrilled to hear that Alvaro provided such thorough and attentive service. We are pleased to hear he went above and beyond to save you money. Thank you for choosing Imperial Subaru. We are here to help with any future needs! Safe travels!

March 02, 2026

Checked out after change of ownership! Still very excellent service department! Will continue to use for car service as long as quality of service is maintained!! Excellent rating from More

by BILLMCDERMOTTLAX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Print
Mar 03, 2026 -

Imperial Subaru responded

Hi Bill! Thank you for choosing Imperial Subaru and for your excellent review! We are thrilled to have you as a customer and look forward to seeing you next time! Safe travels!

March 02, 2026

Communication from the service rep was clear and she also provided cost and timing up front. More

by jesse.ollove
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natasha Cratch - 5 stars
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Mar 03, 2026 -

Imperial Subaru responded

Hi Jesse! Thank you for leaving us this five-star review and for your kind words about our service team at Imperial Subaru! We'll see you next time!

March 02, 2026

I always receive great service here. From start to finish the communication is clear. No one pushes anything, only recommending what my vehicle needs when it needs it. I trust them compl More

by DP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Print
Mar 03, 2026 -

Imperial Subaru responded

Hi DP! Thank you for being a loyal customer and for sharing your positive experience with our team! We’re grateful for your business and your trust in our service. See you next time at Imperial Subaru!

March 02, 2026

they did a wonderful job on getting me the car i wanted and i didn't have to haggle about price More

by donat1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Gamache
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2026 -

Imperial Subaru responded

Hi Dona! Thank you for leaving us this five-star review and kind words about our sales team at Imperial Subaru! We'll see you next time!

February 28, 2026

Really good customer service! The technician noticed a minor issue unrelated to the problem I came in for and fixed that as well. I appreciate the team! More

by MALIK.LABEET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Mar 02, 2026 -

Imperial Subaru responded

Thank you for the great review, Malik! We're glad we could address the issue and get you back on the road. We hope to see you next time at Imperial Subaru!

February 28, 2026

Seamless interaction! Easy, clean and communication was great! Provided viable options - great job all around! More

by RICH.TULA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dealt with the service department, not sales.
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Mar 01, 2026 -

Imperial Subaru responded

Hi Rich! We're delighted to hear about your seamless experience at Imperial Subaru! Thank you for the fantastic feedback. Safe travels!

February 27, 2026

Aways a good experience with Nikki. I look forward to bringing my vehicles to her. More

by JFLYNCH70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki
Print
Mar 01, 2026 -

Imperial Subaru responded

Hi Flynch! Thank you for leaving us this five-star review and for your kind words about Nikki from our service team at Imperial Subaru! We'll see you next time!

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