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Imperial Subaru

North Attleboro, MA

4.7
628 Reviews
Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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551 S Washington St

North Attleboro, MA

02760

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Showing 628 reviews

March 30, 2026

5 year service due for my plug in hybrid Crosstrek. Always feel like a valued customer from the moment I drive in until the job is complete. Appreciate the update video from the service staff showing More

by Lori
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My service manager was great. Good communication
Apr 01, 2026 -

Imperial Subaru responded

Lori, thank you for sharing this fabulous feedback about our Imperial Subaru team. We are thrilled that you’re a satisfied customer, and we hope you have a great day!

March 30, 2026

Friendly staff, fast in and out experience. Second time working with Emily and the subaru team More

by jackisalvarez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emily Messier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2026 -

Imperial Subaru responded

This review means more to our team than you know! Thank you for coming to see us! - Imperial Subaru

March 30, 2026

Very nice customer service. Everything was well explained. I didn’t have to wait long as I haven’t scheduled any appointment More

by GLAUCEPETRONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ezra Blasing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2026 -

Imperial Subaru responded

We’re glad to hear you received excellent customer service, clear explanations, and quick assistance even without an appointment. We truly appreciate your support and look forward to helping you again at Imperial Subaru!

March 30, 2026

Right on time, friendly, got the work done quickly. No pressure to buy anything or do extra work that I don't need. More

by CONNIE996
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corinne Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2026 -

Imperial Subaru responded

Connie, thank you for sharing your excellent feedback about our timely and pressure-free service from the Imperial Subaru team! We look forward to working with you again in the future.

March 30, 2026

Good people, Ezra was knowledgeable and easy to work with. Freindly atmosphere, made the process fun. More

by nick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ezra Blasing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Lajeunesse.
Apr 01, 2026 -

Imperial Subaru responded

Nick, we are happy you enjoyed working with Ezra and our team! Thank you for choosing Imperial Subaru and for sharing your experience. We wish you many safe and happy miles ahead!

March 29, 2026

everything was easy from beginning to end. they let me in right away and it was finished within a half hour to an hour. waiting was comfortable. More

by SHIRLEY.TUSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2026 -

Imperial Subaru responded

Hi Shirley, we're glad to hear everything went smoothly and efficiently at Imperial Subaru. Thank you for sharing your experience! Safe travels!

March 29, 2026

I had a great experience with Imperial Subaru! My salesman Jarod was absolutely the best helped answer all my questions and concerns and was very knowledgeable! I will definitely be back when it’s More

by nikkikbhoy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jarod Dimartino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2026 -

Imperial Subaru responded

We’re so glad Jarod and our team made your experience at Imperial Subaru a positive one! We look forward to helping you again in the future. Safe travels!

March 28, 2026

We dropped our car off Sunday night for a Monday AM first check up. The next day I was called to come and pick it up. All went well. Staff were friendly and polite. More

by TINE1910123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department-young man—didn’t pay attention to his name. Young woman in the pick up area directed me to the service register.
Mar 30, 2026 -

Imperial Subaru responded

We're pleased to hear that everything went smoothly and on time! Thank you for choosing Imperial Subaru and for sharing your feedback. See you next time!

March 27, 2026

Everything was excellent. I was greeted promptly, the car was all set in an hour. Nikki was very pleasant and took care of everything. I am very pleased with the service. More

by MURPH8572
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki Ormonde, sevice advisor
Mar 30, 2026 -

Imperial Subaru responded

Thanks for sharing your experience, Murph! We're happy to hear everything went smoothly and you were promptly taken care of at Imperial Subaru. We'll pass along your compliments to Nikki!

March 27, 2026

They are disrespectful to their customer, and refused to attempt to resolve my issue fairly. They did not respect my time. More

by abag822
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gary Cooper
1.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Liebegott
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt, a manager