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Imperial Subaru

North Attleboro, MA

Overview
Employees
Reviews
Vehicles
4.7
628 Reviews
Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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551 S Washington St

North Attleboro, MA

02760

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Showing 628 reviews

March 27, 2026

Natasha service advisor was very professional - great service! Appointment was on time and completed as expected More

by MMSHEP7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I.don’t know anyone!
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Mar 30, 2026 -

Imperial Subaru responded

We're delighted to hear that Natasha provided you with professional and timely service. Thank you for choosing Imperial Subaru! We look forward to serving you again.

March 27, 2026

We found the process to be streamlined and quick. .no pressure or hassle from the sales staff More

by KLEINS2013
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Smith
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Mar 30, 2026 -

Imperial Subaru responded

It's great to hear the team provided a streamlined process, free from hassle or pressure! We look forward to seeing you again down the road. Thank you! - Imperial Subaru

March 27, 2026

Excellent customer service from start to finish. From the salesman to the sales manager everyone treated me with the utmost importance. More

by jonathan.scibilia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt D'ambra
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Gamache
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 30, 2026 -

Imperial Subaru responded

Jonathan, it's wonderful to hear that our team made you feel valued from start to finish at Imperial Subaru. Thank you for sharing your feedback!

March 27, 2026

Jarod was amazing, clear communication. Good follow up. Great experience. Very organized. Would recommend this to everyone. More

by d.hziud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ezra Blasing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarod Dimartino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 30, 2026 -

Imperial Subaru responded

We’re so proud to have your recommendation! Thank you for choosing Imperial Subaru and for sharing your appreciation for Jarod's communication skills!

March 25, 2026

Very knowledgeable about the vehicle we were interested in. The whole lease process took less time than I was used to. Very courteous personnel. Answered any and all questions thoroughly. More

by foisyroger
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ezra Blasing
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2026 -

Imperial Subaru responded

We're pleased to hear our team made your leasing experience at Imperial Subaru smooth and efficient. Thank you for choosing us! Safe travels in your new vehicle!

March 25, 2026

My experience was very positive. They were friendly, helpful, knowledgeable and accomdating with flexible schedule. I highly recommend. More

by Jeep Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service team
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Mar 25, 2026 -

Imperial Subaru responded

Thank you for recommending Imperial Subaru! We're delighted to hear you had a positive and accommodating experience. Safe travels!

March 24, 2026

They were promt when finished. Extremely polite and courteous. Kept me informed through the whole process. More

by mamapally05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
A lovely person,very polite.
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Mar 25, 2026 -

Imperial Subaru responded

Hi Mamapally! It means a lot to read this kind feedback! We appreciate your support and look forward to seeing you again at Imperial Subaru. Safe travels!

March 24, 2026

Incredible efficiency! In just one day, I sold my old car, bought a new one, and drove off the lot. I’ve never had a smoother transition. Thanks for a fast, no-nonsense exp More

by Mountaintime
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Linda Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cox Auto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henrique Quedevez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave
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Mar 25, 2026 -

Imperial Subaru responded

We love to hear our Imperial Subaru team could help you make such a quick and easy turnaround! Thank you for your business and enjoy your new car!

March 24, 2026

6 days after servicing my STI at your dealer the car broke down on the side of the highway in a remote region of Quebec. Lost power steering and the battery light came on then the car died. Popped the h More

by CannonHG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department manager
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Mar 25, 2026 -

Imperial Subaru responded

Hey Mr. Grover, while I understand your frustration with the situation, there is simply no ability for us to have preemptively known this pulley would fail due to the design of the component itself. Our multipoint inspection is designed to be a general wellness check of the vehicle. Just as there is no one single test for a doctor to run to determine the entirety of a patient's ailments, our multi-point inspection can only detect things that are visibly wrong at the time. If the serpentine belt or pulley were making noise, we'd see it at that time and recommend it. The likelihood of any pulley failing from an oil change and a Data Control Module replacement is zero because we aren't removing or replacing any components that have anything to do with the drive belt system. I did say that we're here to help with costs, but I wanted the opinion of the Subaru dealership performing the repairs. You said you weren't able to get that until April and that you intended to give us a bad review. Again, I'm sorry you're having to deal with an unplanned vehicle repair and the frustrations that come with it. We're certainly here to help how we can. Respectfully, Derek Perryman - Service Manager - 774-220-0034

March 24, 2026

Great Place with Great Service and Awesome People ! !! Wouldn't go anywhere else !!! My go to place More

by SBRASIER57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cox Auto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henrique Quedevez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 25, 2026 -

Imperial Subaru responded

Hi Brasier! Thank you for leaving us this five-star review and for your kind words about our service team at Imperial Subaru. We'll see you next time!

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