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Imperial Subaru

North Attleboro, MA

4.7
631 Reviews
Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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551 S Washington St

North Attleboro, MA

02760

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Showing 631 reviews

March 28, 2026

We dropped our car off Sunday night for a Monday AM first check up. The next day I was called to come and pick it up. All went well. Staff were friendly and polite. More

by TINE1910123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department-young man—didn’t pay attention to his name. Young woman in the pick up area directed me to the service register.
Mar 30, 2026 -

Imperial Subaru responded

We're pleased to hear that everything went smoothly and on time! Thank you for choosing Imperial Subaru and for sharing your feedback. See you next time!

March 27, 2026

Everything was excellent. I was greeted promptly, the car was all set in an hour. Nikki was very pleasant and took care of everything. I am very pleased with the service. More

by MURPH8572
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki Ormonde, sevice advisor
Mar 30, 2026 -

Imperial Subaru responded

Thanks for sharing your experience, Murph! We're happy to hear everything went smoothly and you were promptly taken care of at Imperial Subaru. We'll pass along your compliments to Nikki!

March 27, 2026

They are disrespectful to their customer, and refused to attempt to resolve my issue fairly. They did not respect my time. More

by abag822
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gary Cooper
1.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Liebegott
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt, a manager
March 27, 2026

Natasha service advisor was very professional - great service! Appointment was on time and completed as expected More

by MMSHEP7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I.don’t know anyone!
Mar 30, 2026 -

Imperial Subaru responded

We're delighted to hear that Natasha provided you with professional and timely service. Thank you for choosing Imperial Subaru! We look forward to serving you again.

March 27, 2026

We found the process to be streamlined and quick. .no pressure or hassle from the sales staff More

by KLEINS2013
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Smith
Mar 30, 2026 -

Imperial Subaru responded

It's great to hear the team provided a streamlined process, free from hassle or pressure! We look forward to seeing you again down the road. Thank you! - Imperial Subaru

March 27, 2026

Excellent customer service from start to finish. From the salesman to the sales manager everyone treated me with the utmost importance. More

by jonathan.scibilia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt D'ambra
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Gamache
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2026 -

Imperial Subaru responded

Jonathan, it's wonderful to hear that our team made you feel valued from start to finish at Imperial Subaru. Thank you for sharing your feedback!

March 27, 2026

Jarod was amazing, clear communication. Good follow up. Great experience. Very organized. Would recommend this to everyone. More

by d.hziud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ezra Blasing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarod Dimartino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2026 -

Imperial Subaru responded

We’re so proud to have your recommendation! Thank you for choosing Imperial Subaru and for sharing your appreciation for Jarod's communication skills!

March 25, 2026

Very knowledgeable about the vehicle we were interested in. The whole lease process took less time than I was used to. Very courteous personnel. Answered any and all questions thoroughly. More

by foisyroger
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ezra Blasing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2026 -

Imperial Subaru responded

We're pleased to hear our team made your leasing experience at Imperial Subaru smooth and efficient. Thank you for choosing us! Safe travels in your new vehicle!

March 25, 2026

My experience was very positive. They were friendly, helpful, knowledgeable and accomdating with flexible schedule. I highly recommend. More

by Jeep Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service team
Mar 25, 2026 -

Imperial Subaru responded

Thank you for recommending Imperial Subaru! We're delighted to hear you had a positive and accommodating experience. Safe travels!

March 24, 2026

They were promt when finished. Extremely polite and courteous. Kept me informed through the whole process. More

by mamapally05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
A lovely person,very polite.
Mar 25, 2026 -

Imperial Subaru responded

Hi Mamapally! It means a lot to read this kind feedback! We appreciate your support and look forward to seeing you again at Imperial Subaru. Safe travels!

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