Imperial Subaru

Incredible efficiency! In just one day, I sold my old car, bought a new one, and drove off the lot. I’ve never had a smoother transition. Thanks for a fast, no-nonsense exp In just one day, I sold my old car, bought a new one, and drove off the lot. I’ve never had a smoother transition. Thanks for a fast, no-nonsense experience. They really respect your time here! More

6 days after servicing my STI at your dealer the car broke down on the side of the highway in a remote region of Quebec. Lost power steering and the battery light came on then the car died. Popped the h broke down on the side of the highway in a remote region of Quebec. Lost power steering and the battery light came on then the car died. Popped the hood and found the serpentine belt and 3 engine pulleys sitting in a pile on the engine tray not attached to the car. Car was towed 250 miles to Montreal where the car remains. Spoke to the service manager at Imperial, Derek I believe, who denied any responsibility. Car had a multipoint inspection with belts/pulleys/alternator checked green during the service less than 1 week prior. Reason for service was finding a cause of the battery draining. Dealer said it was a faulty digital communication module. Guess they missed the crank pulley self destructing? Avoid this dealer More

Great Place with Great Service and Awesome People ! !! Wouldn't go anywhere else !!! My go to place !! Wouldn't go anywhere else !!! My go to place More

Service rep was fantastic, the wait time was perfect, the waiting area comfortable and my vehicle was beautifully washed :) waiting area comfortable and my vehicle was beautifully washed :) More

Our 2015 Outback was purchased at Patriot Subaru and they have done all the service on the car through the years. The staff is professional and efficient. They always give you a detailed explanation of what have done all the service on the car through the years. The staff is professional and efficient. They always give you a detailed explanation of what will be done and will provide a quote on the cost of any additional service they recommend. This time we received their 10% discount on the replacement of rear shocks. Although the name has changed to Imperial, it’s still great service. More

I really like it . This gentleman name Taylor he working in services was very helpful and very knowledgeable he is really great always smiling too my car got washe This gentleman name Taylor he working in services was very helpful and very knowledgeable he is really great always smiling too my car got washed too and I went happy home I didn’t wait to long amazing service More

This time, my experience was not pleasant. Although it is typically is a five star service, I did not appreciate this partiucalr experience. In particular, I was told I was being combative. Although it is typically is a five star service, I did not appreciate this partiucalr experience. In particular, I was told I was being combative. That is not acceptable. More

Subaru Legacy is a great car. The folks here, specifically George Gamache and Shawn Lajeunesse, as well as Matt D’Ambria, are exceptional: knowledgeable, attentive, respectful, fu The folks here, specifically George Gamache and Shawn Lajeunesse, as well as Matt D’Ambria, are exceptional: knowledgeable, attentive, respectful, fun and caring. I also give a shout out to Linda and Jennifer (sorry, didn’t catch last names, but they were greeters and coordinators at a recent event on 14 March 2026. Overall, I will definitely be back, and would gladly recommend any interested friends to this fine group of people. Thank you. More

Great job. Pleased that my warranty was applied. Thank you. I received the car back before estimated time too. Great loaner. Pleased that my warranty was applied. Thank you. I received the car back before estimated time too. Great loaner. More

Great service,Henrico our sales representative very professional, excellent sales team, keep it up. Thanks professional, excellent sales team, keep it up. Thanks More