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Imperial Toyota - Service Center

Milford, MA

4.9
384 Reviews

384 Reviews of Imperial Toyota - Service Center

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December 31, 2021

Curtis the service writer was absolutely very easy to work with. He explained everything my car needed and helped me out as much as he can. You have a very professional employee. Thank you for your help More

by Bigga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Jones
December 30, 2021

Great service on a very busy day. Roger helped to get the service done on a Holiday. Will be going back More

by Jim Bedont
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Barron
December 29, 2021

Bringing in my 19 Corolla to the wonderful and courteous staff in the Service Department at Imperial Toyota in Milford is always seamless and such a pleasant experience from the Friendly Car people in Servi More

by BDW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : KEVIN DEFRANCESCO
December 01, 2021

Had to get my 2017 Corolla serviced for last week for an oil change and brakes, I seriously cannot thank my advisor Kevin Defrancesco enough! He made the process very easy and he is very professional as wel More

by monica.carrington
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Defrancesco
November 30, 2021

I recently had my car serviced at this location. My experience at this location was outstanding. Not only was my service advisor Ivan friendly. He was patience and extremely knowledgeable about cars. More

by Patty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Cordoso
November 08, 2021

I visited Imperial Toyota for an oil change and tire rotation. I was treated with courtesy and respect. Jen Anderson was very helpful. The service was reasonably priced and didn't take very long . More

by joannehines55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Souza
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 06, 2021

Confusing place, service rep doesn't return customer calls, 4..5 months and service paid for not completed. Refund refused. More

by bpetrovick
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Kevin service rep
November 04, 2021

Went in for some basic service (oil & filter, tire rotation) and the entire process was seamless. From scheduling (appointment was made timely) to the actual appointment, everyone was professional an More

by Todd D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Defrancesco
November 01, 2021

My experience with Imperial Toyota was nothing less than excellent. They were able to provide a service appointment the same day I called. I worked with Kevin Defrancesco who was very cordial, informative a More

by jbisceglia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Defrancesco
October 30, 2021

Service was so quick and was in and out within 1 hour. I worked with Roger and will be back More

by Jim Bedont
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Barron
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