Imperial Toyota - Service Center

both jen and ivan cardoso were very professional in helping me in getting my new car its first service as well as getting a loaner helping me in getting my new car its first service as well as getting a loaner More

Excellent Service. From the time I pulled in the open Garage door for drop off, to Ivan Cardoso taking care of all the paperwork with no hassles, to the comfortable waiting room. The only drawback was I Garage door for drop off, to Ivan Cardoso taking care of all the paperwork with no hassles, to the comfortable waiting room. The only drawback was I barely had enough time to set up my laptop while waiting before the oil change and pm service was completed. More

I came to Imperial Toyota in Milford MA today July 30, 2021 for my 2016 RAV4 oil change but have no appointment in advance. Jen Anderson was greeting me with a highly professional manner with a big smile 2021 for my 2016 RAV4 oil change but have no appointment in advance. Jen Anderson was greeting me with a highly professional manner with a big smile and took great care of my car. I thought I had to wait longer but it turned out much shorter time than I expected and the service on my car was outstanding. Thank you for your great professional service Jen. You are truly a great asset for this dealership. Thanks again. Duy Vo More

Ed Stadlen and Ivan Cardoso were super helpful when I brought my vehicle for service. They were very professional and answered all my questions. If you need help with service ask for them brought my vehicle for service. They were very professional and answered all my questions. If you need help with service ask for them More

Jen, the service writer, was most helpful in explaining that the six months or 5 thousand miles was important in that the synthetic oil may break down over time notwithstanding the number of miles driven! that the six months or 5 thousand miles was important in that the synthetic oil may break down over time notwithstanding the number of miles driven! More

Excellent from appointment step to drive home. Eugene Desroaches checked in my Highlander and service was completed in the time estimate. Waiting area great. Visit repeat for next service. Friendly pos Desroaches checked in my Highlander and service was completed in the time estimate. Waiting area great. Visit repeat for next service. Friendly positive folks. More

Ivan Cardozo was so pleasant, thorough and timely. Michael Walsh started my initial process of getting my RAV4 diagnosed. He was a pleasure to meet with as well. Wrapping it up with Mr. Cardozo was t Michael Walsh started my initial process of getting my RAV4 diagnosed. He was a pleasure to meet with as well. Wrapping it up with Mr. Cardozo was terrific. I left imperial Toyota very pleased with their service. More

I had a great experience...Roger Barron was my advisor! I Will go back! He was a very polite and helpful advisor...he answered all my questions Will go back! He was a very polite and helpful advisor...he answered all my questions More

Jen Anderson our service advisor was kind, efficient and courteous . She explained everything and when our SUV was ready she walked me over to the cashier. Very good service and pleased with everything . I courteous . She explained everything and when our SUV was ready she walked me over to the cashier. Very good service and pleased with everything . I would rate my overall experience as a 10 on a scale of 10. More

Friendly advisors.Clean and modern waiting area. Car Friendly advisors. Clean and modern waiting area. Car wash included with oil change. Answered all my questions regarding future needs. Will defin Friendly advisors. Clean and modern waiting area. Car wash included with oil change. Answered all my questions regarding future needs. Will definitely return for next service. More