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Imperial Toyota - Service Center

Milford, MA

4.9
384 Reviews

384 Reviews of Imperial Toyota - Service Center

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July 27, 2021

Ed Stadlen and Ivan Cardoso were super helpful when I brought my vehicle for service. They were very professional and answered all my questions. If you need help with service ask for them More

by Happy buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Stadlen Ivan Cardoso
July 23, 2021

Jen, the service writer, was most helpful in explaining that the six months or 5 thousand miles was important in that the synthetic oil may break down over time notwithstanding the number of miles driven! More

by Soccer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jen, the service writer
July 09, 2021

Excellent from appointment step to drive home. Eugene Desroaches checked in my Highlander and service was completed in the time estimate. Waiting area great. Visit repeat for next service. Friendly pos More

by tmcnulty1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eugene Desroaches Service Dept.
July 05, 2021

Ivan Cardozo was so pleasant, thorough and timely. Michael Walsh started my initial process of getting my RAV4 diagnosed. He was a pleasure to meet with as well. Wrapping it up with Mr. Cardozo was t More

by Ann.Conley7617
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Cardozo and Michael Walsh
June 29, 2021

I had a great experience...Roger Barron was my advisor! I Will go back! He was a very polite and helpful advisor...he answered all my questions More

by Petpalsg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Barron
June 21, 2021

Jen Anderson our service advisor was kind, efficient and courteous . She explained everything and when our SUV was ready she walked me over to the cashier. Very good service and pleased with everything . I More

by Robert Samiagio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jen Anderson service dept.
May 19, 2021

Friendly advisors.Clean and modern waiting area. Car Friendly advisors. Clean and modern waiting area. Car wash included with oil change. Answered all my questions regarding future needs. Will defin More

by EricF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jen Anderson
May 13, 2021

I had my vehicle serviced today and I must say that Gene (advisor) kept me informed of what was going on with my vehicle. He was on point with the waiting time, which was not long at all. He did not rush th More

by Raquel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene
May 11, 2021

I had my Camry serviced here on May 11. The whole service experience was excellent. My service advisor, Gene Desroches, was outstanding. This is a very professional dealership. More

by Joegrillo18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Desroches
May 06, 2021

Great service! My wife and I perform our preventive and corrective maintenance. They always get us the best deal. Moreover, you get a ride home while your car is being worked on. More

by OlaF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Defrancesco
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