Imperial Toyota - Service Center

I had my vehicle serviced today and I must say that Gene (advisor) kept me informed of what was going on with my vehicle. He was on point with the waiting time, which was not long at all. He did not rush th (advisor) kept me informed of what was going on with my vehicle. He was on point with the waiting time, which was not long at all. He did not rush threw the process from checking in to checking out,he took his time and aswered my questions. Well explained what was done and what is needed to keep up with the maintenance. Great customer service! Thanks Gene! More

I had my Camry serviced here on May 11. The whole service experience was excellent. My service advisor, Gene Desroches, was outstanding. This is a very professional dealership. experience was excellent. My service advisor, Gene Desroches, was outstanding. This is a very professional dealership. More

Great service! My wife and I perform our preventive and corrective maintenance. They always get us the best deal. Moreover, you get a ride home while your car is being worked on. corrective maintenance. They always get us the best deal. Moreover, you get a ride home while your car is being worked on. More

Kevin was great to work with- polite and courteous. The only thing I would change is wait time- I realize this may not be possible, but thought I would mention! Otherwise, everything was smooth and uncomp only thing I would change is wait time- I realize this may not be possible, but thought I would mention! Otherwise, everything was smooth and uncomplicated More

The service person was very good and knowledgeable. He explained the reason for the recall and when the work was done called me to say the car was ready to be picked up. Can not ask for more. Thanks to K explained the reason for the recall and when the work was done called me to say the car was ready to be picked up. Can not ask for more. Thanks to Kevin !! More

I had a problem with the Entune on my wife's Camry and Mackenzie was absolutely wonderful in helping us getting it taken care of. Mackenzie was absolutely wonderful in helping us getting it taken care of. More

I brought my truck in for 5K mile servicing, and Jen Anderson was my Service Advisor. Jen and the service team did a great job getting me in-and-out quickly and hassle-free. Great Job and thank you! Anderson was my Service Advisor. Jen and the service team did a great job getting me in-and-out quickly and hassle-free. Great Job and thank you! More

I brought my car in for a oil change..They greeted me at the door..He said hello and held the door opened for me...Once inside, the service advisor Kevin DeFrancesco was also very courteous and friendly...H the door..He said hello and held the door opened for me...Once inside, the service advisor Kevin DeFrancesco was also very courteous and friendly...He asked me what I needed done and also had some nice suggestions for me about maintaining the vehicle.. I really appreciate that he took the time to explain everything to me in detail...A very nice experience! They are very professional! I would recommend Imperial Toyota. service to anyone and ask for Kevin DeFrancesco More