Back

Infiniti of Smithtown

St. James, NY

4.8
795 Reviews

926 Middle Country Rd

St. James, NY

11780

Directions

By Type

795 Reviews of Infiniti of Smithtown

December 16, 2020

IF YOU ARE LOOKING FOR A DEALER THAT WONT MATCH ANOTHER DEALERS PRICE ON A LEASE EVEN THOUGH YOU LEASED 4 CARS WITH THEM AND PURCHASED 3 USED INFINITI S . YOUR SEARCH HAS ENDED . ASK FOR SALES MANAGER VIN More

by paul pekurney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Vincent Trapani
Dec 27, 2020 -

Infiniti of Smithtown responded

Hello Paul, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help! Take care!

Dec 27, 2020 -

paul pekurney responded

IF YOU WERE ALWAYS HAPPY TO HELP I WOULD HAVE LEASED ANOTHER Q 50 RED SPORT . TAKE CARE

December 09, 2020

Vinny Q was really great in helping me choose a 2017 Qx30. Came in on Sunday, test drove some cars, and put a deposit down right there. Darlene helped with the financing the next day and I drove off wit More

by filza7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darlene Titus, Vinny Quartararo
November 12, 2020

Went out car-looking on Sunday (11/8), but after meeting with Vinny Q at Competition we were car-shopping and ended up purchasing a 2017 Q50 that day. He has an easy-going style and was very helpful. We pic More

by stuthill1
Recommend Dealer
Yes
Employees Worked With
Darlene Titus, Vinny Quartararo
Nov 16, 2020 -

Infiniti of Smithtown responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Competition INFINITI of Smithtown! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 04, 2020

The Service Consultant Chris Aleman is an Excellent representative for Infiniti. He is extremely knowledgeable on the Vehicle service requirements and provided my QX80 back to me ahead of schedule and More

by Infinity QX80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Aleman, Elton Alvarez
Nov 10, 2020 -

Infiniti of Smithtown responded

Infinity Qx80, thank you for your kind review; we are happy to pass along your comments to the team here at Competition INFINITI of Smithtown! If you have any further questions, please give us a call. We're always happy to help!

October 23, 2020

They mislead you into thinking they are giving you a discount on service. When you arrive they greet you with a smile. Then they tell you the amount for the service needed. I was told by Chris Aleman More

by pc28360
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christopher Aleman
Nov 03, 2020 -

Infiniti of Smithtown responded

Thank you for your feedback. We're very sorry to hear about your experience. If there's anything else we can do, please reach out to our General Manager that you've been in contact with. He would love to resolve the situation. Thank you very much and our sincerest apologies again.

October 12, 2020

Vinny Q and Darlene Titus were great. We went Sunday out a deposit down and the next day an hour and a half later done ! Awesome job guys. Steven More

by Sjstokesmasonry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darlene Titus, Vinny Quartararo
Oct 20, 2020 -

Infiniti of Smithtown responded

Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

October 12, 2020

I have been looking for a car for months on end and Vinny Q was there from the start, keeping me posted as soon as new inventory matched my needs. His level of attentiveness and professionalism is top notch! More

by JanieW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darlene Titus, Vinny Quartararo
Oct 20, 2020 -

Infiniti of Smithtown responded

Janiew, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 05, 2020

Great service and very accommodating. Our Service Advisor Brian was terrific. Loaner car was ready upon arrival and Brian took the time to update me on the progress of my vehicle. More

by SeeBrandon@SI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Advisor Brian was great. , Brandon Russell
Oct 12, 2020 -

Infiniti of Smithtown responded

Hello, we are glad Brian could help! Please don't hesitate to reach out if there's anything additional we can do for you.

October 01, 2020

My wife and I had a wonderful experience at Competition Infiniti. Vinny Q. was a pleasure to work with; patient, knowledgeable, and engaging. He went above and beyond to inspire trust and confidence in ou More

by kworgul1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darlene Titus, Vinny Quartararo
Oct 06, 2020 -

Infiniti of Smithtown responded

Hello, we're so glad that we were able to go above and beyond your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

September 29, 2020

Buying a vehicle can be somewhat trying. We had the pleasure to sit with Vinny Q at Competition Infiniti and discuss a certified pre-owned QX80 and to be quite frank, the process was seamless. We discu More

by Dan P.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Akida White, Vinny Quartararo
Oct 06, 2020 -

Infiniti of Smithtown responded

Dan, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Competition INFINITI. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

...
26
...