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Infiniti of Smithtown

St. James, NY

4.8
795 Reviews

926 Middle Country Rd

St. James, NY

11780

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795 Reviews of Infiniti of Smithtown

May 14, 2020

Buying a car in the Covid times . . . . I just purchased a car from Competition Infinity in St James. It was a great experience, Covid 19 or not! I was able to find a car on the web site, g More

by Sal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Trapani, Darlene Titus, Vinny Quartararo
April 06, 2020

Great service. Worked with me on getting the best service. Very courteous. Kept me updated with what needed to be done and best options available More

by Sandy
Recommend Dealer
Yes
Employees Worked With
Bobby Gould
Apr 06, 2020 -

Infiniti of Smithtown responded

Sandy, Thank you so much for your positive review! Providing top-quality service is always our goal, and we are glad that our efforts met your satisfaction. It is our pleasure to serve you, and we hope to see you again the next time your vehicle is ready for service!

April 04, 2020

Experienced excellent service during an extremely stressful time (COVID-19), where I was literally afraid to go out, especially to the service Dept at Infiniti More

by Janetfaello
Recommend Dealer
Yes
Employees Worked With
Bobby Gould
Apr 06, 2020 -

Infiniti of Smithtown responded

Janet, Thank you so much for taking the time out of your day to leave us this 5-star review. We are so pleased that we could put you at ease and alleviate some of your concerns through these scary times. We wish you the best and the safest of travels. please don't hesitate to let us know if there is ever anything more that we may help you with in the future!

April 01, 2020

Always satisfied with Competition Infiniti Service Excellent experience once again at Competition Infiniti. My Service Advisor, Christopher Aleman was extremely professional and courteous. My service w More

by DJWashington
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Christopher Aleman
Apr 02, 2020 -

Infiniti of Smithtown responded

DJ, We are so appreciative of your continued business, and we are thrilled that Christopher could provide you with a top-notch experience once again! Quality and efficient service is always our goal, and we will be sure to offer you nothing less in the future! Thank you so much for your excellent review!

March 27, 2020

Long time customer We have been leasing cars from Competition for over 20 years. Vinnie, Darlene and now Ashley make our experience a good one and reason to keep returni More

by Pbrooks16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Kelly , Vincent Trapani, Darlene Titus
Mar 30, 2020 -

Infiniti of Smithtown responded

Thank you so much for your continued business and for taking the time to share this excellent review! Your confidence and loyalty mean so much to us, and we look forward to continuing to provide you with our best care in the future! Warmest congratulations on your new vehicle!

March 25, 2020

I had service 2 times here and Robert Gould helped me throughout. He is very helpful and professional. I definitely recommend his service to anyone! More

by yeonyeon1004
Recommend Dealer
Yes
Employees Worked With
Bobby Gould
Mar 26, 2020 -

Infiniti of Smithtown responded

Thank you so much for your excellent review! We appreciate your business and are pleased to know that Robert has taken remarkable care of you throughout each of your visits! He will be proud to have earned your kind recommendation. Please let us know how he and the team may be of further assistance to you in the future!

March 24, 2020

Excellent service. Robert Gould went out of his way to help on time service. Car was complete before promised time Nice work return clean thanks More

by ashah64227
Recommend Dealer
Yes
Employees Worked With
Bobby Gould
Mar 26, 2020 -

Infiniti of Smithtown responded

Thank you so much for your 5-star review! We are so appreciative of the opportunity to serve you, and we are happy to hear that your recent visit was so smooth and efficient! We wish you safe travels and ask that you do not hesitate to let us know how Robert and the team may serve you again!

March 24, 2020

An outstanding service center. Chris Capobianco is not just your service advisor, he treats you like family. Takes care of you and ensure you are happy before leaving the service center. Go see Chris c! More

by fadiabizeid
Recommend Dealer
Yes
Employees Worked With
Chris Capobianco
Mar 26, 2020 -

Infiniti of Smithtown responded

Thank you for leaving Chris this kind review and recommendation! We are delighted to know that he has your confidence, and that he consistently provides you with the quality service that you so much deserve! He will be honored to hear of your wonderful remarks, and we are certain that he will continue to provide you and your vehicle with his best care in the future!

March 16, 2020

Service adviser is courteous. Waiting area is comfortable. Most of the jobs are done in an hour. Loaner car provided if work takes longer than an hour. More

by bbkfelix
Recommend Dealer
Yes
Employees Worked With
Chris Alaman
Mar 17, 2020 -

Infiniti of Smithtown responded

Thank you for your 5-star review! Providing quality and efficient service is always our goal, and we are pleased that our efforts met your satisfaction. We appreciate your business, and we hope to see you again the next time you are in need of automotive service!

March 11, 2020

Damian Perrichon from the service department at Smithtown Infiniti was very helpful when my car had a flat tire. He helped me get a tire and made the process quick and easy. Great service from Damian! More

by Dmhadnagy
Recommend Dealer
Yes
Employees Worked With
Damian Perrichon
Mar 11, 2020 -

Infiniti of Smithtown responded

Thank you so much for your positive feedback! We are pleased that Damian could get you and your automotive needs taken care of efficiently! We wish you safe travels and ask that you do not hesitate to let us know how he and the team may serve you again!

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