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Infiniti of South Miami

Miami, FL

4.8
287 Reviews

16915 S Dixie Hwy

Miami, FL

33157

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Showing 287 reviews

October 01, 2024

I really dislike buying a car. No matter how good a deal I get, I always feel like I have been proverbially screwed. I did not feel that way, Orlando was terrific. This is the 3rd More

by Kim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Orlando Torres, Ricardo Perez
Nov 21, 2024 -

Infiniti of South Miami responded

Kim, thank you for the high star rating!

October 01, 2024

Thank you Steve for my great service and always keeping me apprised on my service More

by CRAIGDORNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Maldonado-Rodriguez
Nov 21, 2024 -

Infiniti of South Miami responded

Craigdorne, we are so pleased you enjoyed your visit to INFINITI Of South Miami!

September 30, 2024

Orlando Torres, I've known for a couple of years and leased 4 cars from him. Very friendly and helpful with the process. No complaints from me More

by sal.duarte0082
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Orlando Torres
Nov 21, 2024 -

Infiniti of South Miami responded

Thank you, and have a fantastic day!

September 30, 2024

Steve my service attendant was amazing! We came over from the Coral Gables dealership and had a great experience. Steve was very attentive and thorough as well as the video inspection of ou More

by VJJ1315
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve (service)
Nov 21, 2024 -

Infiniti of South Miami responded

Vjj1315, it's experiences like yours that really keep us motivated!

September 30, 2024

Robert assisted me right away and he was amazing! He kept me updated and also received updates via text. Service area is very nice and very well kept. Coffee, water and even doughnuts available f More

by ZGUTIERREZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Piedra
Nov 21, 2024 -

Infiniti of South Miami responded

We hope to be of service to you again in the future. Best wishes, INFINITI Of South Miami

September 30, 2024

Quick, and efficient! Knowledgeable advisors and very attentive to detail. Definitely recommend this dealership if in the south Florida area! More

by kevinf786
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Pedroso
Nov 21, 2024 -

Infiniti of South Miami responded

Thanks again for taking the time to leave us this information about your recent visit. Take care!

September 30, 2024

Roberto attended me right away, he was amazing! Everything went super smooth and on time. I'm very pleased!!! More

by FIVESTARSPAINTINGINC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto, Luis Maldonado-Rodriguez
Nov 21, 2024 -

Infiniti of South Miami responded

We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at INFINITI Of South Miami!

September 29, 2024

The service advisor , Roberto Piedra , was fantastic . He promised the car would be ready in 1:30 hours and it was ready exactly at that time . He explained everything very clearly and was very friendly . More

by ericmiami61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Piedra
Nov 21, 2024 -

Infiniti of South Miami responded

Ericmiami61, we are glad we could help!

September 29, 2024

Jorge was great and helpful. The total experience and service was exceptional. I would recommend it. More

by RM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Cabrera, Ricardo Perez
Nov 21, 2024 -

Infiniti of South Miami responded

Thank you so much again for your feedback! We hope you have a great day!

September 29, 2024

Great customer service, Daniel Pedroso. Phone automated system kept bringing me back to start instead of service. Wait for service was excessively long Service was good and car wash w More

by NONE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Pedroso , knowledgeable and attentive
Nov 21, 2024 -

Infiniti of South Miami responded

Hello None23, thank you; we appreciate your feedback!

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