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Ingram Park Chrysler Jeep Dodge RAM

San Antonio, TX

3.8
1,292 Reviews

7000 Northwest Loop 410

San Antonio, TX

78238

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Showing 1,292 reviews

May 30, 2025

Great Customer Service. Mr. Paul Carter was injured and still managed to help answer my questions. I had my daughters Dodge Durango Diagnosed and it ended up being the Fuel More

by Felipe D. Garza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Carter, Tony Guerra, Carlos ? Parts
May 28, 2025

They sold me a truck with a broken headlight mount. Pretty shady to get a sale….. More

by Craigdelgado01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Bob Lombrana
May 28, 2025 -

Ingram Park Chrysler Jeep Dodge RAM responded

It's disappointing to read about your recent experience as this isn't what we intend for our guests. If you're willing to give us another chance, I'd like to help here. I hope to hear from you soon so we can discuss this together. Thank you, Samantha Fuentes - Customer Relationship Manager - sfuentes@ipacchrysler.com

May 18, 2025

They are fast, clean and my service rep,Paul Carter is awsome. I drive out of my way to use these guys. More

by DWP.oscar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Carter
May 19, 2025 -

Ingram Park Chrysler Jeep Dodge RAM responded

We're delighted to hear that Paul and the team at Ingram Park Chrysler Jeep Dodge Ram provided you with such efficient service! Thank you for going out of your way to choose us, we truly appreciate it. Thank you for being part of the IPAC family!

May 17, 2025

Since I'm waiting for the license plates. Thus is a good time to ask if I will be getting a spare tire and a spare key. Appreciate your attention to this matter, respectfully, Aida Almaguer More

by aualmaguer21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
L and. Cody, Carlos Salinas
May 19, 2025 -

Ingram Park Chrysler Jeep Dodge RAM responded

Thank you for reaching out with your questions. We apologize for any delays regarding the spare tire and key, and we will look into this matter promptly to provide clarity. Please feel free to contact us directly so we can assist you further. Thank you, Justin Chin - Customer Relationship Manager - jchin@ipacchrysler.com

May 17, 2025

Joe Anthony, Cody, & Travis were very courteous,patient, & professional to me!! They answered & helped me with all my questions & concerns. More

by raymelchor1952
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Cody, Travis, & Joe
May 19, 2025 -

Ingram Park Chrysler Jeep Dodge RAM responded

Ray, we're delighted to hear that Joe Anthony, Cody, and Travis provided you with courteous and professional service at Ingram Park Chrysler Jeep Dodge Ram. It's great to know they addressed all your questions and concerns! Welcome to the IPAC family!

May 09, 2025

Attitude is very unprofessional. Did not receive parts for the van..Financial person no review. Over documents More

by aualmaguer21
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
No
Employees Worked With
Lane, Cody, Carlos Salinas
May 12, 2025 -

Ingram Park Chrysler Jeep Dodge RAM responded

Thank you for sharing your feedback. We apologize if our team's attitude came across as unprofessional and for any issues with the parts or documentation process. We're committed to improving our service, so please feel free to reach out if you'd like to discuss this further. Thank you, Justin Chin - Customer Relationship Manager - jchin@ipacchrysler.com

May 12, 2025 -

aualmaguer21 responded

Im waiting for the license plates and registration. I was informed that a spare tire will be delivered and the spare keys. Will this still apply? Please let me know what to expect. Thank you, Aida Almaguer

May 07, 2025

Good customer service, and always good work done in the service department.Long time customer. More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Giehll
May 08, 2025 -

Ingram Park Chrysler Jeep Dodge RAM responded

We're grateful to have you as a longtime Ingram Park Chrysler Jeep Dodge Ram customer, Rick! Thank you for being part of the IPAC family!

May 06, 2025

Michael was very helpful throughout the whole process. I will be going back to purchase another vehicle in the future More

by Munozcirildo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike jones
May 07, 2025 -

Ingram Park Chrysler Jeep Dodge RAM responded

We're delighted to hear that Michael provided such helpful service at Ingram Park Chrysler Jeep Dodge Ram! We look forward to welcoming you back for your next vehicle purchase. Welcome to the IPAC family!

May 01, 2025

Glad to arrived, they promptly attended me, and provided the information I wanted, give service while waited there, and called me when service was done, thanks. More

by juan javier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Domingo
May 01, 2025 -

Ingram Park Chrysler Jeep Dodge RAM responded

Juan, we're delighted to hear that you had a smooth and efficient experience at Ingram Park Chrysler Jeep Dodge Ram. Thank you for being part of the IPAC family!

April 29, 2025

Worst customer service communication is almost non existent purchased a vehicle the very same day I started having issues with the car getting anyone on the phone is almost impossible had to wait till More

by Tjgjr.1988
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Johnny Sias, Josh Giehll
Apr 30, 2025 -

Ingram Park Chrysler Jeep Dodge RAM responded

It's concerning to hear about your experience with our customer service and communication. We strive for prompt responses, so I apologize for any delays you faced. Please reach out directly when convenient; we want to address these issues promptly and ensure you're taken care of moving forward. Thank you, Justin Chin - Customer Relationship Manager - jchin@ipacchrysler.com

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