Back

Ingram Park Chrysler Jeep Dodge RAM

San Antonio, TX

3.9
1,302 Reviews

7000 Northwest Loop 410

San Antonio, TX

78238

Directions

By Type

Showing 1,302 reviews

August 25, 2025

Worst service ever! No COMMUNICATION!! Especially from Tony Guerreo (shop manager). I know about his life more than my vehicle that never got fixed. Just a misdiagnosis More

by beto1605
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Guerrero
Aug 26, 2025 -

Ingram Park Chrysler Jeep Dodge RAM responded

We apologize for the experience you had with our service team. It's clear we fell short in communication and diagnosing your vehicle's issue, which is not up to our standards. We appreciate your feedback and will address this internally to ensure better experiences moving forward. If you'd like to discuss further or have any other concerns, please reach out directly. Thank you, Samantha Fuentes - Customer Relationship Manager - sfuentes@ipacchrysler.com

August 15, 2025

When my vehicle needs work done, I always try to find Mr. Carter, I have known Paul for over twenty years. His advice has always been above reproach. If more than one item needs to have work done, he will ad More

by peter8547@att.net.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Giehll
Aug 18, 2025 -

Ingram Park Chrysler Jeep Dodge RAM responded

Thank you for your kind words and loyalty! We're glad Paul Carter has consistently provided honest and professional advice. We'll pass along your appreciation. We look forward to serving you again at Ingram Park Chrysler Jeep Dodge Ram! Thank you for being part of the IPAC family.

August 03, 2025

Always excellent service and very competent service personnel, outstanding overall facility and personnel. Been a customer for my past several vehicles. More

by zeroman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Rodriguez, Jody Seabolt, Josh Giehll
Aug 06, 2025 -

Ingram Park Chrysler Jeep Dodge RAM responded

Thank you for your feedback and loyalty! We’re happy to have you as a customer and look forward to serving you again at Ingram Park Chrysler Jeep Dodge Ram. Thank you for being part of the IPAC family!

August 01, 2025

Worst experience ever, service manager and assistant service manager kept lying and dis not do their work, they brush you away, they don’t want honor the warranty they provided, and confirmed by the man More

by Hesham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Phillip, service manager and his female assistant
Aug 01, 2025 -

Ingram Park Chrysler Jeep Dodge RAM responded

Hesham, I'm truly sorry to hear about your experience. It sounds incredibly frustrating and not at all what we strive for in terms of service and integrity. I would like the opportunity to address this situation directly with you, so please feel free to reach out when convenient. Thank you, Samantha Fuentes - Customer Relationship Manager - sfuentes@ipacchrysler.com

July 23, 2025

They tried to buy my truck for 9000 dollars but went to CARMAX and got 17000 and rushed everything so you won't catch anything I had to argue with them at the end about everything because they just threw n More

by matt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Idk
Jul 23, 2025 -

Ingram Park Chrysler Jeep Dodge RAM responded

Matt, it's disappointing to hear about your experience with us. We strive for transparency and fairness in our dealings, so this feedback is concerning. If you're open to discussing further or have any questions, please feel free to reach out. Thank you, Samantha Fuentes - Customer Relationship Manager - sfuentes@ipacchrysler.com

July 13, 2025

Andrew was very helpful with my new vehicle purchase. Very respectful and professional. If I know someone looking to purchase a vehicle, I would definitely send them to Andrew. More

by Tyren Ball
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew
Jul 14, 2025 -

Ingram Park Chrysler Jeep Dodge RAM responded

Congratulations on your new car, Tyren! We are thrilled that Andrew offered such dedicated service. Thank you from all of us at Ingram Park Chrysler Jeep Dodge Ram, and welcome to the IPAC family!

Jul 15, 2025 -

Tyren Ball responded

Thank you

July 03, 2025

Fast friendly service. They gave recommendations without being pushy. I will continue getting my vehicle serviced here. More

by realva1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Giehll
Jul 07, 2025 -

Ingram Park Chrysler Jeep Dodge RAM responded

We strive to offer helpful and accommodating service, and we are thrilled to see this feedback! Thank you for trusting Ingram Park Chrysler Jeep Dodge Ram with your business.

July 02, 2025

It was a good experience. I wasn’t expecting to buy a vehicle, but I did thanks to my sales rep. He asked for my needs and whatever what I wanted, he went away out of his way More

by imsalexsat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Ainsworth
Jul 03, 2025 -

Ingram Park Chrysler Jeep Dodge RAM responded

We're delighted to hear that your experience at Ingram Park Chrysler Jeep Dodge Ram exceeded expectations! It's fantastic that our sales rep was able to meet your needs and make the process smooth. Enjoy your new vehicle, and thank you for choosing us — welcome to the IPAC family!

July 02, 2025

This was one of a kind experience we were greeted and met our expectations and our needs More

by imsalexsat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Campbell
Jul 03, 2025 -

Ingram Park Chrysler Jeep Dodge RAM responded

We are so happy that our Ingram Park Chrysler Jeep Dodge Ram team earned your 5 stars. Thanks, and welcome to the IPAC family!

Jul 03, 2025 -

imsalexsat responded

It was a pleasure being at your dealership and dealing with me with respect and kindness and enjoy what you can to respect my needs and purchasing a new vehicle. Thank you again and I’ll be there when I’m ready for another vehicle.

June 17, 2025

When I go to the dealership, it is usually to the service area where I see Mr Carter when I feel is extremely knowledgeable about what services I need and provides a timeline when it should be done. More

by peter8547@att.net.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The main man is Paul Carter., Josh Giehll
Jun 18, 2025 -

Ingram Park Chrysler Jeep Dodge RAM responded

Peter, we're delighted to hear that Mr. Carter has been providing you with knowledgeable and timely service at Ingram Park Chrysler Jeep Dodge Ram! Thank you for being part of the IPAC family.

1
...