Ingram Park Chrysler Jeep Dodge RAM

I would rate with NEGATIVE STARS if possible, by far the WORST and most DISHONEST experience I've ever had at a dealership! Viewed the used car at the dealership one day then contacted them the next day to WORST and most DISHONEST experience I've ever had at a dealership! Viewed the used car at the dealership one day then contacted them the next day to make an offer. Manager was unwilling to negotiate over the phone even though we live 50 minutes away and requested we come back in person. After driving back out there, I was presented an initial offer that was $13K over the on-line listed base price of the vehicle. It also had another $5K in add ons for a total price that was over $20K more than the on-line listed price. I asked why the base price was not the same as the on-line price and was told they have different levels of pricing that they will offer which may differ from their advertised price?! However, he did say that the advertised price is what got us in the door. Pretty sure that's not the best way to do business since I've never experienced such a dishonest process at any dealership and would never go back there or recommend this place to anyone. On a positive note, I guess maybe they just wanted to be dishonest to me in-person rather than on the phone...could've done without wasting almost 2 hours of driving though!! More

Mr Carter is the person who I go to when I need help with my vehicle. I have advised my daughter and son to take their vehicles that need service. I have known him for 20 years and trust him. Always provides my vehicle. I have advised my daughter and son to take their vehicles that need service. I have known him for 20 years and trust him. Always provides the necessary services in a plan. More

Ingram Park Jeep is exceptional and they provide excellent service. Charles in Jeep service is excellent to work with on your repairs or vehicle issues. I have been going to Ingram Park Jeep f excellent service. Charles in Jeep service is excellent to work with on your repairs or vehicle issues. I have been going to Ingram Park Jeep for over 10 years and have exceptional service. More

Had to wait 3 Days just to get my keys for the vehicle i purchased. And still have to wait at the dealership on the day of pick up when all I was told is they need to put gas in. Waited 30 more minutes and purchased. And still have to wait at the dealership on the day of pick up when all I was told is they need to put gas in. Waited 30 more minutes and still haven’t got told where my vehicle was. More

Huge waste of time …. They will say whatever they can to get a sale even when you make it clear you are here for a good deal not a vehicle you need so if the deal doesn’t They will say whatever they can to get a sale even when you make it clear you are here for a good deal not a vehicle you need so if the deal doesn’t work it’s fine… no worries but they push and push even suggesting you get a repo in your name just to make a sale More

Great service, always professional, helpful, and reliable. The right place for my Chrysler Pacifica. Keep up the good work. Anthony Cantu is an asset to the group. reliable. The right place for my Chrysler Pacifica. Keep up the good work. Anthony Cantu is an asset to the group. More

Well my truck still not fix and they are fixing it in sections they are fixing one lifter at it time because is been a time of 5 to 6 months that they are just fixing one by one sections they are fixing one lifter at it time because is been a time of 5 to 6 months that they are just fixing one by one More

Great service, never had any issues or problems with them Jo Anthony is a great service advisor Jo Anthony is a great service advisor More

Worst service ever! No COMMUNICATION!! Especially from Tony Guerreo (shop manager). I know about his life more than my vehicle that never got fixed. Just a misdiagnosis No COMMUNICATION!! Especially from Tony Guerreo (shop manager). I know about his life more than my vehicle that never got fixed. Just a misdiagnosis of a transmission replacement when it was a brake issue. I hope the dealer realizes they hired the wrong guy for the interim position that he currently is working hard for. He shouldn’t tell customers about how unfortunate his life is and while his staff told me he was vacation most of the time in Puerto Rico. This is why this dealership will lose customers. I hope this gets his bosses attention or Mr. Benson himself sees how incompetent he is. More

When my vehicle needs work done, I always try to find Mr. Carter, I have known Paul for over twenty years. His advice has always been above reproach. If more than one item needs to have work done, he will ad Carter, I have known Paul for over twenty years. His advice has always been above reproach. If more than one item needs to have work done, he will advise on which one needs to be done first. His professionalism is outstanding. He gives the honest answers to what is needed. More