
Ingram Park Chrysler Jeep Dodge RAM
San Antonio, TX
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Worst service ever! No COMMUNICATION!! Especially from Tony Guerreo (shop manager). I know about his life more than my vehicle that never got fixed. Just a misdiagnosis No COMMUNICATION!! Especially from Tony Guerreo (shop manager). I know about his life more than my vehicle that never got fixed. Just a misdiagnosis of a transmission replacement when it was a brake issue. I hope the dealer realizes they hired the wrong guy for the interim position that he currently is working hard for. He shouldn’t tell customers about how unfortunate his life is and while his staff told me he was vacation most of the time in Puerto Rico. This is why this dealership will lose customers. I hope this gets his bosses attention or Mr. Benson himself sees how incompetent he is. More
When my vehicle needs work done, I always try to find Mr. Carter, I have known Paul for over twenty years. His advice has always been above reproach. If more than one item needs to have work done, he will ad Carter, I have known Paul for over twenty years. His advice has always been above reproach. If more than one item needs to have work done, he will advise on which one needs to be done first. His professionalism is outstanding. He gives the honest answers to what is needed. More
Always excellent service and very competent service personnel, outstanding overall facility and personnel. Been a customer for my past several vehicles. personnel, outstanding overall facility and personnel. Been a customer for my past several vehicles. More
Worst experience ever, service manager and assistant service manager kept lying and dis not do their work, they brush you away, they don’t want honor the warranty they provided, and confirmed by the man service manager kept lying and dis not do their work, they brush you away, they don’t want honor the warranty they provided, and confirmed by the manufacturer, dishonesty is their theme, lack of integrity can be seen. I had to do all the paperwork and photos myself to get the work done, after 2 months of going back and forth. They only care about how much money they can take out of your pockets, unethical dealership and so unprofessional. Will never go back to that dealership ever again More
They tried to buy my truck for 9000 dollars but went to CARMAX and got 17000 and rushed everything so you won't catch anything I had to argue with them at the end about everything because they just threw n CARMAX and got 17000 and rushed everything so you won't catch anything I had to argue with them at the end about everything because they just threw numbers at you and hope they can get you the worst deal. The financing manager talked bad about all companies but they are bad too. More
Andrew was very helpful with my new vehicle purchase. Very respectful and professional. If I know someone looking to purchase a vehicle, I would definitely send them to Andrew. Very respectful and professional. If I know someone looking to purchase a vehicle, I would definitely send them to Andrew. More
It was a good experience. I wasn’t expecting to buy a vehicle, but I did thanks to my sales rep. He asked for my needs and whatever what I wanted, he went away out of his way I wasn’t expecting to buy a vehicle, but I did thanks to my sales rep. He asked for my needs and whatever what I wanted, he went away out of his way to make sure that we were taken care of to my needs and it happened More
When I go to the dealership, it is usually to the service area where I see Mr Carter when I feel is extremely knowledgeable about what services I need and provides a timeline when it should be done. area where I see Mr Carter when I feel is extremely knowledgeable about what services I need and provides a timeline when it should be done. More