
Ingram Park Chrysler Jeep Dodge RAM
San Antonio, TX
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Omar Campos is the coolest, down to earth salesman out there. He was very understanding of the economy as well as knowing our purchase needed to stay within or household budget. Not once did he make us fe there. He was very understanding of the economy as well as knowing our purchase needed to stay within or household budget. Not once did he make us feel pressured into buying something we could not afford. Omar and Daniel, the Sales Manager, tried every option available to get us what we wanted. I will admit, our final deal was not exactly at our budget (just over a little bit, we were asking for the impossible) but it was too good to pass up. They made sure we were not going to walk out empty handed. We appreciate them for working with us till the bitter end. And thank you to Annette, in Finance for finishing the final paperwork with us. She made it all seem like a breeze with her incredibly humorous personality. I'll have you know we walked out as very satisfied customers in our new 2013 Ram. Thank you Omar, Daniel, and Annette for helping us out tremendously! - Jean & Ivan More
Tony began as a referral from a previous salesman and has been taking care of my family for the past 3 years or so. Tony always went above and beyond, making sure to answer any questions before and after pur been taking care of my family for the past 3 years or so. Tony always went above and beyond, making sure to answer any questions before and after purchasing a vehicle. We trust Tony, his opinion, and all the options he provides toward our desired vehicle. I can't say it enough Tony always follows through from start to finish, even at times answering via phone and text messages on days off. If anybody has had a bad car buying experience go to Tony he puts the fun back in the car buying experience that so many other associates take out. And of course Annette in finance, buying a car isn't always business it's about being happy for the customer and giving good quality insurance on purchasing a vehicle, Annette truly understands her job but also service! As always Tony and Annette are awesome! More
Amanda was a great salesperson. She really wanted to sell us the car we needed--she didn't try to oversell us, but she made sure we understood our options. She listened when we told her which features sell us the car we needed--she didn't try to oversell us, but she made sure we understood our options. She listened when we told her which features were important to us and which were unimportant, and she spoke to that when we talked about any vehicle. She seemed eager to make a sale we all could feel good about. I particularly appreciated having someone whose approach was that I, as the buyer, was the expert on what I wanted, and that her job was to show me all the different ways I could get that, rather than implying that I was in over my head. A manager (it may have been Walter) worked with us on the price when we really were not interested in haggling but needed to bring down our monthly payments a bit. Phillip was the one who dealt with our financing, and he was both clear and fast. Financing a car always takes forever, but we got right through it. Everybody had to stay quite late as we didn't make it to the dealership until the evening, but they were all friendly and we drove off with the perfect car that night. Thank you all! More
Great place to buy a Chrysler LLC vehicle. Overall good selection of vehicles and sales representatives are knowledgeable about the products. Have purchased a used vehicle from IPAC and the experience was selection of vehicles and sales representatives are knowledgeable about the products. Have purchased a used vehicle from IPAC and the experience was great. Would return again for my next purchase. More
Called the dealership from El Paso TX. Tony Ruiz was quick to find me what I as looking for. I was very pleased with their service and professionalism. They were able to match the price of the vehicle I quick to find me what I as looking for. I was very pleased with their service and professionalism. They were able to match the price of the vehicle I was looking at in Phoenix Arizona. Not even my home town would do that for me.. Thanks again guys! I am loving my brand new Jeep and cant wait for the summer to cruise with the top off!! More
I contacted Tony after I saw the car I wanted to purchase. He was very helpful in answering all my questions and very professional. I wasn't pressured to come in and upon arrival I still wasn't ho purchase. He was very helpful in answering all my questions and very professional. I wasn't pressured to come in and upon arrival I still wasn't hounded into buying. This is the second car I've purchased from IPAC and I will continue to shop here as long as the customer service remains priority. Thanks Tony and IPAC. More
overall the experience was good, they helped us get into a used vehicle and our sales man Louay was great, we were treated with respect, and that's hard to get at most car dealerships we will definitely be a used vehicle and our sales man Louay was great, we were treated with respect, and that's hard to get at most car dealerships we will definitely be back. We have a fifteen yr old son who will be needing car in a couple of years and I am confident that Ipac will be able to help us out again. Thank you for your time and service. More
Great friendly sales man Robert. Didnt leave with the Vehicle We wanted but with A vehicle that fit our needs a lot better which worked out perfectly. Awesome service with Annette Would recommend to f Vehicle We wanted but with A vehicle that fit our needs a lot better which worked out perfectly. Awesome service with Annette Would recommend to friends and family. More
Got a call from our salesman and told us he had what we were looking for and if we could come and see it. I took a half day vacation and went there which was very far but he said it would be worth the tri were looking for and if we could come and see it. I took a half day vacation and went there which was very far but he said it would be worth the trip. I took my husband who is handicaped and it is very hard to get him around but if he had what he promised and a good deal as it is end of the month so they would be very aggressive to make us the best deal around.. When we arrived not only did he not have the vehicle he said he had but then tried to sell us another vehicle we really did not want. He said he could get us a great deal so I asked what the price was and he would not give us a number just that they would work with us on it. That sent some red flags because I want to know that informaion before we start serious discussions. He never would tell us and sent in the finance man and he said it was $27,999 and then would not give us a fair price on our trade in. When I got home I went online and looked up the vehicle and it was listed for only $23,949 so he tried to add an extra four grand to the price. Before he sent in the finance man I asked our salesman to look up the price on his smart phone and he said he could not find it listed which was a lie. I could not beleive that they would not give us any prices on any vehicles only that they would work with us. I feel we were brought in on false pretense and he never had the vehicle he said he did. Did he think we would not look up the price to see if we were being treated fairly? Very dishonest and I will never deal with that company and will advise everyone I know to stay away. Any dealership that would try to sell a vehicle for an extra $4,000 above listed price just because you did not know that information before hand is crook. More
Amazing expierence :) Amanda was great very nice and patient :) I'm so happy I came here and met her! She knew her jeeps and I defiantly will be sending people her way!! Thank you again Amanda!! :)) patient :) I'm so happy I came here and met her! She knew her jeeps and I defiantly will be sending people her way!! Thank you again Amanda!! :)) More