Ingram Park Chrysler Jeep Dodge RAM

overall the experience was good, they helped us get into a used vehicle and our sales man Louay was great, we were treated with respect, and that's hard to get at most car dealerships we will definitely be a used vehicle and our sales man Louay was great, we were treated with respect, and that's hard to get at most car dealerships we will definitely be back. We have a fifteen yr old son who will be needing car in a couple of years and I am confident that Ipac will be able to help us out again. Thank you for your time and service. More

Great friendly sales man Robert. Didnt leave with the Vehicle We wanted but with A vehicle that fit our needs a lot better which worked out perfectly. Awesome service with Annette Would recommend to f Vehicle We wanted but with A vehicle that fit our needs a lot better which worked out perfectly. Awesome service with Annette Would recommend to friends and family. More

Got a call from our salesman and told us he had what we were looking for and if we could come and see it. I took a half day vacation and went there which was very far but he said it would be worth the tri were looking for and if we could come and see it. I took a half day vacation and went there which was very far but he said it would be worth the trip. I took my husband who is handicaped and it is very hard to get him around but if he had what he promised and a good deal as it is end of the month so they would be very aggressive to make us the best deal around.. When we arrived not only did he not have the vehicle he said he had but then tried to sell us another vehicle we really did not want. He said he could get us a great deal so I asked what the price was and he would not give us a number just that they would work with us on it. That sent some red flags because I want to know that informaion before we start serious discussions. He never would tell us and sent in the finance man and he said it was $27,999 and then would not give us a fair price on our trade in. When I got home I went online and looked up the vehicle and it was listed for only $23,949 so he tried to add an extra four grand to the price. Before he sent in the finance man I asked our salesman to look up the price on his smart phone and he said he could not find it listed which was a lie. I could not beleive that they would not give us any prices on any vehicles only that they would work with us. I feel we were brought in on false pretense and he never had the vehicle he said he did. Did he think we would not look up the price to see if we were being treated fairly? Very dishonest and I will never deal with that company and will advise everyone I know to stay away. Any dealership that would try to sell a vehicle for an extra $4,000 above listed price just because you did not know that information before hand is crook. More

This is the second time my wife and I bought a car from Amanda and our experience was very pleasant-she's professional, kind, and knowledgeable. We will recommend IPAC to all of our friends and family. Th Amanda and our experience was very pleasant-she's professional, kind, and knowledgeable. We will recommend IPAC to all of our friends and family. Thank you! More

Amazing expierence :) Amanda was great very nice and patient :) I'm so happy I came here and met her! She knew her jeeps and I defiantly will be sending people her way!! Thank you again Amanda!! :)) patient :) I'm so happy I came here and met her! She knew her jeeps and I defiantly will be sending people her way!! Thank you again Amanda!! :)) More

I dealt with Walter Koch and Tony Ruiz over the phone and were able to agree on a great price. I drove 4 hours to get to San Antonio, and getting to deal with these two guys was worth the drive. Truck was as were able to agree on a great price. I drove 4 hours to get to San Antonio, and getting to deal with these two guys was worth the drive. Truck was as described and the deal we agreed on had not changed. Victor Blades in finance was great too. Overall, I could not have asked for a better experience! Thanks IPAC! More

I came to the dealership just looking. I didn't think I would find what I wanted on the first try. Justin listened to what I wanted and showed me two vehicles. The second one, was the one. My time ther I would find what I wanted on the first try. Justin listened to what I wanted and showed me two vehicles. The second one, was the one. My time there was very short considering I was on my Lunch break, but everything was great. It was a good experience and I would recommend everyone to IPAC. Thank You, Stephenie More

I decided to stop into IPAC because the commerials that I see on TV. I've had some poor experiences with car dealerships recently and I was very anxious about stopping in. I was greeted by Larry White immedi see on TV. I've had some poor experiences with car dealerships recently and I was very anxious about stopping in. I was greeted by Larry White immediately upon entering the floor. His personality is such that he put me at ease and the atmosphere for me was conducive to the purchase of a car. He listened attentively to my needs in regard to the type of car I was looking for. He met and then exceeded my expectations by finding the perfect fit for me.Larry is very knowlegable and professional in his approach. At no time did I feel that he was trying to sell me a car but rather that I was going to buy one and that is a very clear distinction to me. More

We came into the dealership knowing that our credit was not great, we offered two trade-ins and $1000 and we were told that the deal was better off with out the trade-ins and that we did not need to put do not great, we offered two trade-ins and $1000 and we were told that the deal was better off with out the trade-ins and that we did not need to put down any money due to the rebated and discounts. We filled out all the paperwork with finance, set up payment arrangement only to be told a week and a half later that we were being re-contracted. Re-Contracted meaning we either had to put down $1500 to KEEP original payment arrangements or leave at no money down put our payments would go up another $34 and our interest rate was going up as well. We obviously were upset as to why we were not informed sooner and the Sales Manager said they did try to reach us, and we informed him that the first time we received a phone call was 5 days after we turned in loaner car and picked up our vehicle. Basically we were told we had three option, pay $1500 down payment, put no money down and have our rate and payments go up or leave the car....we chose to leave the car. We were so upset that we were deceived and treated like second class citizens I will never recommend IPAC again. This is very upsetting to both my family and I due to between my parents, my brother and his wife, and my own family we have purchased 5 different vehicles from IPAC in the past 12 years with the most recent being a 2012 Chrysler Town and Country which my mother was also disappointed with the customer service. More

Went to buy a used truck cash in hand. After seabolt meet me out in the parking lot he said that he had some trucks in the bullpin. After picking a few truck and set on one we made a deal. The next day I go me out in the parking lot he said that he had some trucks in the bullpin. After picking a few truck and set on one we made a deal. The next day I go by to sign paperwork and drive the truck I was told that it couldn't leave the parking lot. Ok then they want me to pay the price of the truck in full before it was even inspected. I said i would put a 500 dollar payment and thats it. After three days they say that this truck has problems. Ok i said then i would like to cancel the deal. The gm calls and says he would call me back and doesn't. I go to the dealer and i cant get a refund until tomorrow due to the business center being close. Then the seabolt guy says to leave him the receipt and he will get it for me and i can pick it up tomorrow. Over all this was a very shady deal, they want money for a vehicle that you cant drive and then they dont want to give you your money back. Through all just a bunch of lies. I will never recommend this place to anyone and if you go there be ready to give up your money and get no service. Its is sad to know that the gm or managers dont even care on what is going on. More