Ingram Park Chrysler Jeep Dodge RAM

Tony was excellent. Very friendly and in no way pushy or overbearing. I would definitely refer anyone searching for a new car to, not just ipac, but Tony. overbearing. I would definitely refer anyone searching for a new car to, not just ipac, but Tony. More

Best sales person ever made me feel at home and not pressured to buy and did everything to get me in the car that I really wanted if I buy another car it's gonna have to be from Joel Guzman pressured to buy and did everything to get me in the car that I really wanted if I buy another car it's gonna have to be from Joel Guzman More

My experience at IPAC is mostly based on the experience I had with my salesperson. Getting this car financed, taking care of many issues that arose and keeping me happy during this difficult time would have had with my salesperson. Getting this car financed, taking care of many issues that arose and keeping me happy during this difficult time would have been a challenging job for the most congenial and experienced of sales execs. Danny Martinez impressed me by addressing each matter with a very professional manner. He was diligent in his work ethic, putting me first and never letting me forget that my happiness with my purchase is the reason for his being. Danny was knowledgeable and incredibly thorough in his explanations about the vehicle and finance process in such a great way that I was never left in the dark regarding anything from start to finish (even when spending time in the hospital which I didn't know until later). The IPAC team worked together really hard and exercised much patience in getting this deal to work for me. Hats off to them. More

From the minute I walked in Amanda was very friendly from The start, she started off by welcoming me to the dealership and asked if I needed any assistance with anything, I told her that I was interested in The start, she started off by welcoming me to the dealership and asked if I needed any assistance with anything, I told her that I was interested in buying a new car, but in all honesty, I had now idea what I was looking for, Amanda, without any pressure on me procided to walk me around the car lot showing me all the different types of models Yal had to offer, she made me feel very comfotable while I was there and I never felt once pressured into buying anything, she was very knowledgeable of every car and model on the lot. In my opinion i would more then recommended her to anyone of my friends and family who are interested in buying a car. More

I give this dealership and Danny Martinez a 5 rating I give this dealership and Danny Martinez a 5 rating because, everyone is very friendly and attentive. Danny Martinez is very helpful and one of the I give this dealership and Danny Martinez a 5 rating because, everyone is very friendly and attentive. Danny Martinez is very helpful and one of the most friendly and easy going sales person I have met. He walked me step by step and was their at all times if i had questions. He doesnt pressure his customers he treats them like family. More

Amanda was helpful and attentive to all of my needs. She was very receptive to my communication channel of choice (text) which made the whole car buying experience not only efficient, but pleasurable. She was very receptive to my communication channel of choice (text) which made the whole car buying experience not only efficient, but pleasurable. She explained all the necesssary steps and I felt aware of what was going on and happy with my decision to purchase the vehicle. I would definitely recommend Amanda! More

We traded in 2008 Limited and finally got the truck my husband has wanted for the past several years. We met with Amanda Guzman and I can say that she is an excellent saleswoman. Her knowledge of the inve husband has wanted for the past several years. We met with Amanda Guzman and I can say that she is an excellent saleswoman. Her knowledge of the inventory is impressive, she is friendly and is more concerned about the customer's wants than just making sure she gets her quota. When its time to upgrade she will be the one we work with. My husband and I had a great experience at IPAC we will be back. More

after view some other dealearships webpages I check on the IPAC, and give a try on the internet sales, spoke with Tony Ruiz and since the first chat he was very helpfull,a lot of information on the cars,t the IPAC, and give a try on the internet sales, spoke with Tony Ruiz and since the first chat he was very helpfull,a lot of information on the cars,the prices, since we live in Laredo,he help me with the information in advance and the paperwork,when we hit to road to SA,it was convence that I was going to get the car I wanted,as soon as we arrived at IPAC he was there with all the information of the SUV's I wanted to see, after a couple of hours everithing was done, great price, but must of all,the friendly service of Tony, the when it was time to arrange the payments with Anette Arellano it was the same quiality of servie,very friendly,a lot of information,a lot of help. In the past I had bad experiences with some other dealerships, but from now I will go back on IPAC on my next buy,and definelly will recomend U guys with my family and friends , U have a graeat and very proactive team with Tony and Anette...... More

I shopped the internet and found 2 cars I wanted to look at. My internet shopping showed me that IPAC had the best pricing on the vehicles I was looking at in town. I requested information and got an imme at. My internet shopping showed me that IPAC had the best pricing on the vehicles I was looking at in town. I requested information and got an immediate response including a phone call. When I arrived I got to talk to Walter who is a blast and was introduced to Amanda. Both are great, outgoing and very personable. It is nice to meet people that you can immediately feel like you form a bond with and both are extremely ready to put the customer at ease and do all they can to find the particulars of a customer's needs and try to answer them. I have to say I have never had such a positive non-adversarial relationship with anyone at a car dealership as I had with these 2 people. They are fantastic. I feel very fortunate to have had the chance to meet both Walter and Amanda. I have already and will continue to recommend the IPAC dealership to friends. More

Poor customer service. Horrible communication. Lack of care for customers concerns. Was told "nobody made you buy the car". Even management brushed me aside. Inconvenienced to leave work on two separate o care for customers concerns. Was told "nobody made you buy the car". Even management brushed me aside. Inconvenienced to leave work on two separate occasions and drive alll the way across town because documentation was required that was not brought to my attention until that day. Was told my loan was not going to be funded until 3 days after I had the vehicle, which I later found out was a lie. Was told I could not cancel the transaction and get my trade back even though "the loan was not going to be approved". Too many lies from this company just to make a lousy sale. More