
Ingram Park Chrysler Jeep Dodge RAM
San Antonio, TX
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Mr. Tucker and the Ingram Park team took very good care of us. There was no "high pressure" sales pitch. Mr. Tucker got us the deal we wanted and the price we were willing to pay. Also, the followup care of us. There was no "high pressure" sales pitch. Mr. Tucker got us the deal we wanted and the price we were willing to pay. Also, the followup care has been super. It seems like the whole Ingram Park team has either called or emailed to thank us for our business and offered to help iny any way if we need it. More
Marlon was very polite and helping us decide on new vehicle. He did the showing of the vehicle which I liked very much. The fiance department was also very helpful. vehicle. He did the showing of the vehicle which I liked very much. The fiance department was also very helpful. More
What a great experience at IPAC!! I live outside of San Antonio, and had been looking into cars online for months, when I narrowed my choice down to a used vehicle at IPAC. Walter Koch and the internet sal Antonio, and had been looking into cars online for months, when I narrowed my choice down to a used vehicle at IPAC. Walter Koch and the internet sales people were able to make a real-time video for me, of the car, EVEN POINTING OUT THE SMALLEST FLAWS, so that I knew before driving all the way to San Antonio, what the car REALLY LOOKED LIKE. I made an appointment to come in to see the car, and it was just a great experience from there! The salesman I worked with, along with Mr. Koch, really gave me a great deal. I was very impressed with their friendliness and willingness to get me the best deal for my trade in. If you are like me, and actually read these reviews, you want to know who your buying from, and they may have just made me a customer for life! More
TONY WAS AWESOME. I MET HIM EARLIER IN THE WEEK AND HE DROVE ME AROUND THE LOT LOOKING FOR WHAT I MIGHT BE INTERESTED IN. I ALREADY HAD FINACING AND HE NEVER TRIED TO PERSUADE ME INTO THEIR FINANCING, OR DROVE ME AROUND THE LOT LOOKING FOR WHAT I MIGHT BE INTERESTED IN. I ALREADY HAD FINACING AND HE NEVER TRIED TO PERSUADE ME INTO THEIR FINANCING, OR INTO SOMETHING MORE EXPENSIVE. TONY NEVER WAS PUSHY OR OVERBEARING WHICH MAY SALESMAEN CAN BE.I LEFT THE LOT NOT SURE OF WHAT I WANTED AND WANTED TIME TO LOOK AROUND SOME MORE. TONY UNDERSTOOD. ON THE DAY I BOUGHT THE CAR TONY WAS OFF AND QUINTON STEPPED UP TO HELP. HE ALSO WAS NOT PUSHY AND HANDLED ME POLITELY AND WITH RESPECT. TONY IS ONE OF THE NICEST CAR SALESMAEN I HAVE MET. HE GOES OUT OF HIS WAY TO ASSIST YOU BUT AT THE SAME TIME NOT TRY TO FORCE YOU INTO A SALE YOU MAY NOT BE READY FOR OR WANT. IPAC IS VERY FORTUNATE TO HAVE THESE TWO FINE MEN ON THEIR SALES TEAM. More
Matt did an exceptional job with providing the information I needed to buy my car. I appreciated his friendly (non-salesy) approach. I will definitely recommend him to friends and family! information I needed to buy my car. I appreciated his friendly (non-salesy) approach. I will definitely recommend him to friends and family! More
I have spent 4 years improving my credit. When I went in, I have spent 4 years improving my credit. When I went in, I was approached my a friendly and enthusiastic employee named Matt McKee. My intentions we I have spent 4 years improving my credit. When I went in, I was approached my a friendly and enthusiastic employee named Matt McKee. My intentions were to upgrade my car and lower my payments. Matt bent over backwards to help me achieve my goal. I traded in a 2007 kia rio with 24,000 miles for a 2011 ford focus, and managed to lower my payments as well! I am very happy with my overall experience, and would highly recommend any-one looking for a new vehicle to start at IPAC. I also like that I could shop online before going in. More
I am new to purchasing a vehicle via internet sales but I am confident this will be the way I purchase our family vehicles in the future. The level of customer service I received was exemplary and should be am confident this will be the way I purchase our family vehicles in the future. The level of customer service I received was exemplary and should be the standard to which service in any field is held. Any question or concern that I had throughout the entire process, whether through email or telephone, both Walt and Len were always available to answer, assist, explain and most of all instill confidence in me as a consumer making a purchase through other than traditional brick and mortar methods. Although I live in Missouri I felt confident in doing business with both Walt and Len thanks to their friendly positive attitudes no matter what small concern I had or time of day I had it. Walt even called to see how my son did in Tee-ball! They ensured every detail was taken care of and I can honestly say the price we paid couldn't be matched by the local dealer in my area. Overall I was extremely content with the level of service and overall quality of work with the internet sales department and my family thanks Walt and Len. More
Our treatment when buying a pre-owned Chrylser 300 was excellent. The staff we worked with was very professional, very courteous, and worked with us throughout the entire process. Rob and Alex were our sa excellent. The staff we worked with was very professional, very courteous, and worked with us throughout the entire process. Rob and Alex were our sales associates. BOth were very personable, very efficient, and very professional. There was no bait & switch, just straight up taking care of business. The sales manager, daniel, was very professional, worked out the pricing to fit our budget and was very professional. The finance person, Phillip, was also very professional. No B.S., presented all of our options, got what I feel is the best interest rate, and basically worked with us throughout the process. Overall, it was a great experience. I would definitely recommend IPAC Dodge, Chrysler to anyone who would ask. Great experience. More
Dear Mr. Ralph, No doubt you remember me. We talked Dear Mr. Ralph, No doubt you remember me. We talked about several issues regarding the brakes on our 2009 Jeep Patriot. Lloyd Chrislip was able Dear Mr. Ralph, No doubt you remember me. We talked about several issues regarding the brakes on our 2009 Jeep Patriot. Lloyd Chrislip was able to pinpoint the cause of excessive noise in the brake pedal and had it replaced. He worked with the parts department to see that the correct parts were sent. Design changes in replacement parts and revised brake light switch mounting and wiring changes hampered a quick resolution. Taking a picture of the old pedal assembly and sending it to the parts warehouse was an innovative idea. The result is we are now satisfied customers. My Son will soon be in the market for a new Dodge truck. We intend to shop your dealership first. June asked me to thank you for helping her with the backup camera. It has removed dangerous blind spots. She feels relieved to backup with no fear of injury to pedestrians or property. Gil & June Anderson More
INGRAM PARK CHRYSLER (IPAC CHRYSLER)I HAVE DEAL WITH; IPAC CHRYSLER COMPANY SINCE 1992. MY FIRST EXPERIENCE WITH THIS DEALERSHIPS IN BUYING A CHRYSLER MIN-VAN WAS A 8 DAYS FIGHT. SINCE THAT TIME; EVERYON IPAC CHRYSLER COMPANY SINCE 1992. MY FIRST EXPERIENCE WITH THIS DEALERSHIPS IN BUYING A CHRYSLER MIN-VAN WAS A 8 DAYS FIGHT. SINCE THAT TIME; EVERYONE IN THAT DEALERSHIPS HAVE BEEN REAL NICE TOO ME AND KNOW ME BY MY FIRST NAME,AND EVERYONE IS ALWAYS SMILING TO ALL THE CUSTOMER'S WALK IN THE AUTO CENTER (CHRYSLER. AS FOR THE GM BOB RALPH ALWAYS WANTS THE BEST FOR HIS CHRYSLER,CUSTOMER'S. BOB RALPH, GM, ALWAYS TELL U UP FRONT YOUR PRICE AND DEAL. I WILL ALWAYS RATE INGRAM PARK (SAN ANTONIO,TEXAS, NO. 1) IN MY BOOK......THANK U, GUILLERMO OLIVARES, ALWAYS A JEEP CUSTOMER. More