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Ingram Park Chrysler Jeep Dodge RAM

San Antonio, TX

3.8
1,284 Reviews

7000 Northwest Loop 410

San Antonio, TX

78238

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Showing 1,284 reviews

December 25, 2024

The service was fast they work on my car right away and got it done flawless. Waiting room it got a nice upgrade so it felt like I was there for only 5 minutes. More

by Muchomicho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember my service rep he was good.
Dec 26, 2024 -

Ingram Park Chrysler Jeep Dodge RAM responded

We're glad to hear that you enjoyed the quick service and upgraded waiting room at Ingram Park Chrysler Jeep Dodge Ram! Thank you for sharing your experience, and we hope to see you again soon.

December 24, 2024

Fantastic employee, very knowledgeable and professional. He advises what needs to be done and the time frame when needed. He is the one that I trust to give me the straight scope. More

by peter8547
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Carter
Dec 26, 2024 -

Ingram Park Chrysler Jeep Dodge RAM responded

Peter, we're delighted to hear that you trust our team at Ingram Park Chrysler Jeep Dodge Ram! Thank you for your kind words and support, and for being part of the IPAC family.

December 18, 2024

My dissatisfaction with this dealership is beyond this review. Short and sweet, they didn’t pay my trade-in off in time, which caused numerous phone calls and headaches from my bank and now my credit repo More

by Sameryryan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
N/A
Dec 20, 2024 -

Ingram Park Chrysler Jeep Dodge RAM responded

Ryan, I'm truly sorry to hear about the issues you've faced with your trade-in and plates. This isn't the level of service we strive for, especially considering your circumstances as a Disabled Veteran. I'd like to address these concerns directly and make things right. Please reach out at your convenience so we can discuss this further. Thank you, Justin Chin - Customer Relationship Manager - jchin@ipacchrysler.com

November 11, 2024

Everything was excellent I was very impressed and satisfied will use them again!Cody was great very professional! More

by Ldgibson7121
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody, Rafael Alfaro
Nov 12, 2024 -

Ingram Park Chrysler Jeep Dodge RAM responded

We're delighted to hear that Cody and the team at Ingram Park Chrysler Jeep Dodge Ram impressed you with their professionalism! Thank you for choosing us, and we look forward to assisting you again in the future.

November 10, 2024

VERY UNETHICAL SALES PRACTICES. We saw an ad for a vehicle posted on November 3rd on their web site with a clearly marked price. We came in on the 10th of November to see the vehicl More

by wade.hermes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Johnny Sias
Nov 11, 2024 -

Ingram Park Chrysler Jeep Dodge RAM responded

Wade, I'm sorry to hear about your experience with the pricing discrepancy. This is certainly not how we aim to conduct business and I understand your frustration. If you're open to discussing this further, please reach out so we can address it properly. Thank you, Justin Chin - Customer Relationship Manager - jchin@ipacchrysler.com

November 04, 2024

Jose is a great salesman and overall great guy. I recommend him to anyone looking for a new vehicle More

by smokedawg1377
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose, Johnny Sias, Bob Lombrana
Nov 05, 2024 -

Ingram Park Chrysler Jeep Dodge RAM responded

Thank you for reviewing Jose and Ingram Park Chrysler Jeep Dodge Ram! Welcome to the IPAC family!

November 04, 2024

The deal was done quickly and there were no run arounds. My salesman was professional and delivered. More

by jezz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin
Nov 05, 2024 -

Ingram Park Chrysler Jeep Dodge RAM responded

Thank you for leaving Ingram Park Chrysler Jeep Dodge Ram a five-star review, Jezz. We are glad our team was professional and you found a great new ride. Enjoy it, and welcome to the IPAC family!

October 15, 2024

Excellent Customer Service. I went in for an Oil Change and had a couple of questions about my Chrysler 300C and Domingo was very Knowledgeable and was able to help me. Than More

by belindamorales1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Domingo
Oct 16, 2024 -

Ingram Park Chrysler Jeep Dodge RAM responded

Thank you for sharing your experience with us! We're delighted to hear that Domingo provided excellent customer service during your visit at Ingram Park Chrysler Jeep Dodge Ram. We appreciate the feedback and thank you for being part of the IPAC family!

October 09, 2024

Service department is awesome service Starts at the top Kim awesome When kim called me by my name i felt like part of family I drove in looking for Mr Harris #1 guy But he was busy , I woulde hav More

by amsyomando
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jo Anthony
Oct 09, 2024 -

Ingram Park Chrysler Jeep Dodge RAM responded

Thank you for the wonderful feedback about our service department at Ingram Park Chrysler Jeep Dodge Ram! We're delighted to hear that Kim and the team made you feel like family, and it's great to know you're considering another Dodge because of your positive experience. We appreciate your kind words about our staff and facilities—your satisfaction is what drives us! Thank you for being part of the IPAC family!

October 09, 2024

Very clean customer service is excellent outstanding wonderful perfectionism very respectful The best dealership everybody do their part n their department More

by kaswanajackson2
Recommend Dealer
Yes
Employees Worked With
JonAnthony, Armando Vela
Oct 09, 2024 -

Ingram Park Chrysler Jeep Dodge RAM responded

Thank you for the glowing review! We're delighted to hear that our team at Ingram Park Chrysler Jeep Dodge Ram provided such excellent service. We appreciate your support and look forward to serving you again in the future! Thank you for being part of the IPAC family.