Ingram Park Chrysler Jeep Dodge RAM

Great Customer Service. Mr. Paul Carter was injured and still managed to help answer my questions. I had my daughters Dodge Durango Diagnosed and it ended up being the Fuel Mr. Paul Carter was injured and still managed to help answer my questions. I had my daughters Dodge Durango Diagnosed and it ended up being the Fuel Pump not sending fuel to the Intake, causing the Start Button to fail. I decided to buy the parts from the Parts Department and Carlos was of much help and stepped out of his way to find my backordered part that was in stock. I will be doing repairs myself to save on labor cost. Looks pretty simple to do with Google help. I will continue to bring business to Ingram Park and continue to bring my vehicles here for service. The returned calls and all the satisfaction that I received was above and beyond. Paul Carter made sure that my parts that were ordered were placed inside our vehicle, prior to having it Towed Away and Carlos was able to make my day by finding and handing me all my ordered parts. Thank You both for all that you do, and Ingram Park Chrystler Jeep Dodge Ram needs valuable workers who care about customers' needs and making this a #1 Priority. Great Job Team. More

They sold me a truck with a broken headlight mount. Pretty shady to get a sale….. Pretty shady to get a sale….. More

They are fast, clean and my service rep,Paul Carter is awsome. I drive out of my way to use these guys. awsome. I drive out of my way to use these guys. More

Joe Anthony, Cody, & Travis were very courteous,patient, & professional to me!! They answered & helped me with all my questions & concerns. & professional to me!! They answered & helped me with all my questions & concerns. More

Attitude is very unprofessional. Did not receive parts for the van..Financial person no review. Over documents Did not receive parts for the van..Financial person no review. Over documents More

Good customer service, and always good work done in the service department.Long time customer. service department.Long time customer. More

Michael was very helpful throughout the whole process. I will be going back to purchase another vehicle in the future I will be going back to purchase another vehicle in the future More

Glad to arrived, they promptly attended me, and provided the information I wanted, give service while waited there, and called me when service was done, thanks. the information I wanted, give service while waited there, and called me when service was done, thanks. More

Worst customer service communication is almost non existent purchased a vehicle the very same day I started having issues with the car getting anyone on the phone is almost impossible had to wait till existent purchased a vehicle the very same day I started having issues with the car getting anyone on the phone is almost impossible had to wait till Monday and even then I was calling first thing when they opened still took them all day to send a wrecker out to pick up the car now it’s the next day once again calling the sales manager no answer left him several messages nothing no updates won how long they are keeping it or anything wouldn’t recommend this dealership to anyone More

Advertised a Grand Cherokee on Autotrader and on Ingram Park website for $25,555. I clicked buy it now, submitted offer, spoke with them and after several phone calls they raised the price to $40,000 plus Park website for $25,555. I clicked buy it now, submitted offer, spoke with them and after several phone calls they raised the price to $40,000 plus TT&L !!!!!!!!!!!!!!!!!!!!!!!!!! I have excellent credit and can write a check to buy. They pointed to their disclaimer stating prices may be wrong and took no responsibility, just pointed to a 3rd party error It took 3 people on the phone to get to that result. Wasted time and NOT happy! Bait and switch kind of thing. I could see maybe a small error but $15,000!!! Then they wanted me to come in and waste more time. No thanks, either honor the price or be very close to it. Were they rude, no, but come on! More