Ingram Park Chrysler Jeep Dodge RAM

Service visit and advisor were exceptional. Service advisor went an extra mile to provide the same day service I needed. Service advisor went an extra mile to provide the same day service I needed. More

🚨 THE MOST BLATANT BAIT-AND-SWITCH SCAM I’VE EVER EXPERIENCED – A WARNING TO ALL BUYERS 🚨 If I could give negative stars, I would. This scam shop of a dealership represents everything that is wro EXPERIENCED – A WARNING TO ALL BUYERS 🚨 If I could give negative stars, I would. This scam shop of a dealership represents everything that is wrong with the car-buying process. I’ve dealt with shady dealerships before, but this one is SHADY AF!!! This is next-level robbery. They deliberately deceive customers with fake online prices and then slam you with thousands in hidden fees once you’re in the finance office. 🚩 HERE’S HOW THE SCAM WORKS: 🔹 Online Price: $34,646 (looks good, right?) 🔹 Actual Price When You Get There: $39,999 (before their hidden fees) and standard TTL fees. 🔹 Hidden Fees, They Don’t Tell You About: ✅ $2,999 Reconditioning Fee – NEVER mentioned upfront!!! Honestly it looked like a 5-year-old cleaned the vehicle and don't get me started on the nearly ball tires. So odd, and only 26,000 miles -- they obviously switched all four tires. ✅ $999 Mandatory Tracking Fee, Paint and Interior Protection – Completely unnecessary, especially for a Jeep that already has Jeep Wave tracker for $9.99/month ✅ Other Useless Add-ons – Forced onto every deal So, $39,000 (NEW BASE PRICE) + $2999 (Reconditioning Fee) + $999 (Fake Add-on) + $3000 (TTL) = $45,000 for a 2021 Jeep xxx! I asked the brand-new salesman up front: "Are there any hidden fees?" His response? "Just the $999 tracking fee." He either had no clue, or they trained him to lie. Neither is acceptable. 🚩 THEN CAME THE LIES AND EXCUSES: When I confronted all three of them about these fake fees, I spoke to the salesman, the sales manager, and the sales director. Their responses? ❌ "Well, it’s on our website somewhere… we just don’t know where." - Cody ❌ "If we put the real price online, nobody would come to our dealership." - Cody ❌ "Yeah, we know it’s unethical, but that’s just how the car business works." - Sales Director ❌ And the worst one: "It’s kind of like those commercials where they talk really fast at the end, and hopefully, you don’t hear all the details." - Cody They ADMITTED they hide these fees on purpose! They count on you not noticing until it’s too late. 🚩 THE FINAL INSULT: After exposing their scam, the sales manager looked me dead in the face and said: 👉 "So, you’re not interested?" No apology. No shame. Just a cold-blooded attempt to still close the deal. Then, he actually said: 👉 "I could probably get it down to $39,000 if you sign and buy it today… but you have to finance it through us." At that point, I walked out. 🚩 BUT DON’T WORRY—THEY THROW IN 3 FREE OIL CHANGES! After all this, they still had the nerve to say: 👉 "We take care of the first three oil changes, three tire rotations, and give you three car washes on any used vehicle!" Are you kidding me? Like that somehow makes up for them trying to rob me of thousands of dollars. 🚨 FINAL WARNING: STAY AWAY! 🚨 ⚠️ The price you see online is a LIE. ⚠️ They WILL add thousands in hidden fees. ⚠️ They ADMIT their tactics are unethical. ⚠️ They COUNT ON you not noticing until it’s too late. I wonder if the owners of this dealership or the manufacturer brand they represent would be proud of this? If they actually cared about integrity, they’d put an end to this scam. 🚨 IF YOU’VE BEEN SCAMMED, SPEAK UP 🚨 💬 Leave a review. Warn others. Don’t let them keep getting away with this. I wouldn’t send my worst enemy to this place. If you value transparency and honesty, STAY FAR, FAR AWAY. More

Avoid this dealership! We recently bought a car from them and we ended paying more than the asking price! I thought I was paying the sticker price or less. After a coupl We recently bought a car from them and we ended paying more than the asking price! I thought I was paying the sticker price or less. After a couple of days after I realized we paid more than the original asking price, I was in shock. I attempted to return the vehicle under their hassle free return policy within 3 days and was denied. I will never do business with them. And any person. I talk to that is considering buying a car, I will tell them to skip IPAC. And I will share my story with them. More

Unethical sales practices! Saw an advertisement online and went in after speaking to someone online. The sales person brought the car over and the MSRP on the sticker was 20k d Saw an advertisement online and went in after speaking to someone online. The sales person brought the car over and the MSRP on the sticker was 20k dollars more than the car online! The dealers final price was almost 30k more than the price online. When this discrepancy was brought up to our sales person he flat out told us it was a “SCHEME” used to have people come in and be offered different cars. They refused to come anywhere close to the online price and tried to gaslight us into thinking we were CRAZY for requesting their advertised price. I suggest anyone who has had a similar experience file a complaint at: https://texasdmv.my.salesforcesites.com More

Domingo was very helpful friendly he was very attentive to keep me informed on my car to keep me informed on my car More

IPAC Dodge: I took me vehicle in for a safety recall and was able to get it looked at that morning. I waited for it a couple of hours or so, but it was done as expeditiously as possible..I appreciated that was able to get it looked at that morning. I waited for it a couple of hours or so, but it was done as expeditiously as possible..I appreciated that. Although I waited, I liked that they offered shuttle service to take me back home and that my home was within the driving radius...great! However I was able to wait. They provide a clean waiting area for there customers and a great coffee machine service that is unlike other dealership that I have personally experience. My service agent was Solomon and he is always helpful and comunicates effectively with me and all customers I've seen him engaging with...very professional. I have been a customer of IPAC since 2003 and always have confidence all service issues will be properly addressed when I take my vehicle there. More

The service was fast they work on my car right away and got it done flawless. Waiting room it got a nice upgrade so it felt like I was there for only 5 minutes. got it done flawless. Waiting room it got a nice upgrade so it felt like I was there for only 5 minutes. More

Fantastic employee, very knowledgeable and professional. He advises what needs to be done and the time frame when needed. He is the one that I trust to give me the straight scope. He advises what needs to be done and the time frame when needed. He is the one that I trust to give me the straight scope. More

My dissatisfaction with this dealership is beyond this review. Short and sweet, they didn’t pay my trade-in off in time, which caused numerous phone calls and headaches from my bank and now my credit repo review. Short and sweet, they didn’t pay my trade-in off in time, which caused numerous phone calls and headaches from my bank and now my credit report and they didn’t transfer my Disabled Veteran plates like I was told they would (even signed the paperwork to do so). Causing even more problems for a Disabled Veteran to get something done that your dealership should have taken care of. Some manager had the nerve to ask my wife and I if we can do the review with him so they can fudge it to make the dealership look better. More

Everything was excellent I was very impressed and satisfied will use them again!Cody was great very professional! satisfied will use them again!Cody was great very professional! More