
Ingram Park Chrysler Jeep Dodge RAM
San Antonio, TX
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Awesome! The salesman helped out a lot to get me the vehicle I loved & helped with everything I needed even helping with my kids. I would definitely come here The salesman helped out a lot to get me the vehicle I loved & helped with everything I needed even helping with my kids. I would definitely come here again! I was super satisfied the time being there walking out a happy customer! More
Service Department The service department has horrible customer service. I will never take my car there again for service. I should not have to wait almost 2 weeks for m The service department has horrible customer service. I will never take my car there again for service. I should not have to wait almost 2 weeks for my car to be look at and then you try to charge me for the loaner while they have my car. I will definitely find a dealer. More
Bad Starter What can I say that five stars cant say? This was my second experience with Josh and it was excellent, He was attentive to my needs and as the first t What can I say that five stars cant say? This was my second experience with Josh and it was excellent, He was attentive to my needs and as the first time very helpful in explaining everything. I would recommend him to anyone I'm close to, because he takes the time to make you feel like your more than a customer. More
Best experience I’ve ever had I’ve always gone to one dealership to get my cars . This was the first time I’ve ever gone to a different a dealership and it was quick easy and pain I’ve always gone to one dealership to get my cars . This was the first time I’ve ever gone to a different a dealership and it was quick easy and painless. I told my salesman what I was looking for and he found exactly what I wanted and exactly in my price range. I’m recommending everybody and anyone here. More
serviced our bluetooth on jeep 2014 cherokee my car had been forcing me to an upgrade for about a week. I kept putting it off but I finally had to do it. I had to reprogram my navigation system a my car had been forcing me to an upgrade for about a week. I kept putting it off but I finally had to do it. I had to reprogram my navigation system and I finally did it, but it took forever. I started getting a little proud of myself until I got to the phone. I could not figure it out. I called to ask for help and was told by one service agent to call the company that services the navigation. I called back a little later and spoke to josh giehill. he told me to come to ipac and he would fix me right up! i was to talk to husband handsfree. i could drive back and forth to work staying safe on the road. i could enjoy all my downloaded music again! you are a life saver josh! more employers like YOU are needed. thanks for a wonderful experience. Deirdre and Daniel Lacour--Repeat Jeep Customers More
Eugene is the best!! Eugene was so helpful and friendly! He was extremely informative and explained everything in great detail. I left with no questions and very satisfied Eugene was so helpful and friendly! He was extremely informative and explained everything in great detail. I left with no questions and very satisfied with my first vehicle purchase! I will definitely recommend him to everyone. More
My experience Today was a very good day and experience at the Chrysler Dealership service department, I have a 2014 Chrysler 300 a very beautiful car, I'm having so Today was a very good day and experience at the Chrysler Dealership service department, I have a 2014 Chrysler 300 a very beautiful car, I'm having some engine problems, a loud ticking sound maybe a lifter, a valve or rod. My great experience came when I had the opportunity and pleasure of meeting Mr. Josh Giehll he was very courteous and very professional, the type of man that gives you a hand shake and says don't worry Mr. Ferguson we will take care of this problem. I know all of your customer service adviser are very professional but Mr. Giehll really impressed me. Thanks so much for having men like Mr. Giehll apart of your staff Sincerely, Michael W. Ferguson More
Irresponsible and unsafe repair work Don’t take your car to get serviced here. We took our daughter’s Dodge Charger for service repairs and it took 7 days before we received an estimate. Don’t take your car to get serviced here. We took our daughter’s Dodge Charger for service repairs and it took 7 days before we received an estimate. After we approved all of the dealer’s recommended repairs ($2,000), we picked up our supposedly repaired vehicle only to drive it home and realize it was driving worse than before. After speaking with Jared, the service manager, he informed us the exhaust pipe somehow cracked on the short 20 minute drive from their dealership back to our house and wanted to charge us $1300 more to fix it and an additional 2-3 days to get the work done. I find this extremely hard to believe given the fact that my teenage daughter heard the noise as soon as she drove off the lot. Obviously they did NOT properly inspect the vehicle before releasing it to us. I am thankful that my young teenage daughter did not get in an accident on the drive home. They refused any compensation or responsibility. We will NEVER purchase nor service a vehicle with IPAC again. More
It was great I want to say thank you to the staff of IPAC you made it a great time buying the vehicle again thank you Omar and Andre I want to say thank you to the staff of IPAC you made it a great time buying the vehicle again thank you Omar and Andre More
Got my Magic Carpet! Rene was totally helpful finding my "dream car," without trying to persuade me to go for something out of my price range. Together with Andre in Credi Rene was totally helpful finding my "dream car," without trying to persuade me to go for something out of my price range. Together with Andre in Credit, their professional handling of my financial situation made the purchase extremely painless. Andre even found an alternate loan with my own bank which lowered my payments. A week later I came back with detail questions about my minivan, and Rene patiently went over everything I asked and more. I am most pleased with the sales department. With the service department, however, I am greatly disappointed, but that is for another survey, I guess. More